Hub manager Work, Jobs in Dartford, Ken (with Salaries)

Client Resident Liaison Officer - Social Housing
Sureserve —Dartford
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Control Room Operator (Operations Control Centre)
1st Ace Security Ltd —Bromley
- Up to £41,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee assistance programme
Quick apply
13d
General Manager - Richmond
Portobello —Richmond
- £52,000 a year
- Full-time
- Bar
Quick apply
Bid Writer
Sureserve —London
- £55,000 - £60,000 a year
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
Founding Business Development Manager
Greenmile Networks Ltd —London
- £35,000 - £40,000 a year
- Full-time
- CRM software
- Salesforce
- Business development
Quick apply
12d
Property Manager
The London Property Hub Ltd —Hammersmith
- £30,000 - £35,000 a year
- Full-time
- Administrative experience
- Data entry
- In-person
- Work from home
Quick apply
3d
General Manager - Catford,next to the Train Station
Portobello —London
- £42,000 - £45,000 a year
- Full-time
- Hospitality
- Bar
Quick apply
Site Supervisor - Civils
Bauer Media Outdoor —Dartford
- £47,000 - £52,000 a year
- Weekend availability
- Microsoft Office
- Supervising experience
- Construction
- Annual leave
- Employee discount
Quick apply
Hub Manager
Precision Hire Ltd —London
- £40,000 - £43,000 a year
- Weekend availability
- Microsoft Excel
- Management
- Mentoring
Quick apply
9d
Fleet Coordinator
Direct Accident Management Ltd —Potters Bar
- £26,500 an hour
- Full-time
- Sales
- Driving
- Organisational skills
- Free parking
- Referral programme
Quick apply
Fleet Coordinator
Splend —London
- Full-time
- IT
- Annual leave
- Employee assistance programme
Quick apply
Production Manager
Scott Pallets —Rainham
- Monday to Friday
- Management
- Supervising experience
- Organisational skills
- Employee discount
9d
Facilities Coordinator
JLL —London
- In-person
6d
Regional Face-to-Face Manager
Formunauts One —London
- From £35,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Profit sharing
- Relocation assistance
Quick apply
12d
Manager
Elixirr —London
- Full-time
- Leadership
Renewables Supervisor
Sureserve —Dartford
- £40,000 - £50,000 a year
- Customer service
- Driving
- Annual leave
- Employee assistance programme
Quick apply
Facilities Coordinator
NAB-Jones Lang LaSalle Services —London
- Full-time
- In-person
Quick apply
6d
Bartender
The Roof Gardens —London
- Up to £18.95 an hour
- Full-time
- Bar
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Team Leader
Change Grow Live —Newham
- £36,101.10 - £38,114.53 a year
- Management
- Annual leave
- Employee discount
6d
Multi-Trades Operations Manager
Go Fix Mechanical & Drainage Services —Dartford
- £40,000 - £60,000 a year
- Overtime
- Customer service
Quick apply

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Client Resident Liaison Officer - Social Housing

Sureserve -
Dartford

Quick apply

Job details

£28,000 - £32,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Construction
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Client Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting and will be based in the Dartford office.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

hub manager jobs in dartford, ken

Client Resident Liaison Officer - Social Housing

Control Room Operator (Operations Control Centre)

General Manager - Richmond

Bid Writer

Founding Business Development Manager

Property Manager

General Manager - Catford,next to the Train Station

Site Supervisor - Civils

Hub Manager

Fleet Coordinator

Fleet Coordinator

Production Manager

Facilities Coordinator

Regional Face-to-Face Manager

Manager

Renewables Supervisor

Facilities Coordinator

Bartender

Team Leader

Multi-Trades Operations Manager

I want to receive the latest job alerts for hub manager in dartford, ken

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