Delivery manager Work, Jobs in Darwen, Lan (with Salaries)

Sales Support Team Leader (Health Insurance)
Brown & Brown Insurance —Darwen
- Full-time
- CRM software
- Microsoft Office
- Supervising experience
- Employee stock purchase plan
Quick apply
8d
IT Service Delivery Manager
Bensons for Beds —Accrington
- Monday to Friday
- Analysis skills
- Continuous improvement
- Travel
Director of Customer Experience
Car Benefit Solutions —Bury
- £85,000 - £100,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- AI
- Leadership
- Employee assistance programme
Quick apply
Senior National Accounts Manager
Crown Paints —Darwen
- Full-time
- Data analysis skills
- Negotiation
Quick apply
Operations Manager Niche and DER
Davies —Preston
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Conflict management
- Employee assistance programme
- Employee discount
Quick apply
Service Delivery Manager
OCS Group —Manchester
- Team management
- Computer skills
- Training & development
Quick apply
Head of Customer Service
Stellify —Manchester
- £95,000 a year
- Full-time
- Team management
- Training & development
Quick apply
3d
Customer Relations Team Manager
Davies —Preston
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Customer Experience Director
Stellify —Manchester
- £110,000 a year
- Full-time
- Team management
Quick apply
Delivery Manager, UK based
Medius —Manchester
- Hybrid work
- Team management
- Communication skills
- Annual leave
Key Account Manager - Municipal Water
Sulzer —Manchester
- Full-time
- Remote
- Annual leave
- Employee assistance programme
11d
Aftersales Team Leader
Ormazabal UK —St Helens
- £37,000 - £42,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
12d
Store Manager
Stokers Furniture Southport —Southport
- £60,000 a year
- Full-time
- English
- In-person
- Training & development
- Free parking
- Store discount
Quick apply
10d
Central Services Team Leader
Colby River —Altrincham
- £32,500 a year
- Microsoft Word
- Microsoft Outlook
- Team management
- Annual leave
- Work from home
Quick apply
10d
Client Delivery Manager
Finova —Salford
- Hybrid work
- Continuous improvement
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
5d
Senior Delivery Manager
Pinsent Masons —Manchester
- Full-time
- Continuous improvement
- Team management
- AI
- Annual leave
- Gym membership
Area Sales Manager (North)
Trailer Resources Limited —Manchester
- From £50,000 a year
- Full-time
- Hybrid work
- Customer service
- Business development
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
3d
Service Delivery Manager
LANGWORTHY CORNERSTONE ASSOCIATION LTD —Salford
- £33,000 - £35,000 a year
- Full-time
- CRM software
- Management
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Agile Delivery Manager
Alfred H Knight Group —Liverpool
- Full-time
- DevOps
- Continuous improvement
- Employee assistance programme
Quick apply
8d
Head of HubSpot Delivery & Operations
Bespoke | Digital Agency —Chorley
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Mentoring
- Free parking
- Work from home
Quick apply
8d

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delivery manager jobs near darwen, lan

Sales Support Team Leader (Health Insurance)

Brown & Brown Insurance
Darwen

Quick apply

Job details

Permanent | Full-time
8 days ago

Benefits

Employee stock purchase plan
Company pension
Company events
Private medical insurance

Qualifications

CRM software
Financial Conduct Authority guidelines
Sales support
Operations management
Stakeholder collaboration
Stakeholder liaison
GCSE
Coaching
Mentoring junior staff
UK GDPR
Process improvement
Microsoft Office
General Data Protection Regulation (GDPR)
Supervising experience
Compliance management
Quality assurance
Team management
Client services
Quality control
Mentoring
Organisational skills
Customer support
Professional development mentoring
Training & development
Leadership
Internal quality assurance

Full job description

Job Title: Sales Support Leader

Location: Darwen

Salary: Negotiable

The Sales Support Team Leader is responsible for the day-to-day leadership, performance and quality management of a Sales Support Team, ensuring the delivery of a first-class administrative and client support service to the sales function.

Reporting to the Operations Manager, this role combines hands-on technical expertise with people leadership, workload management, and quality assurance, acting as a key operational bridge between front-line delivery and operational management.

The role requires close collaboration with consultants, insurers, & internal stakeholders to ensure that all sales support activity is delivered accurately, compliantly and in line with agreed service standards, operational KPIs and FCA regulatory requirements.

A Team Leader will also maintain a small client portfolio to support our sales teams in delivering a professional client service and the administration of products across our commercial and/or consumer health, protection and wellbeing insurance ranges and/or workplace pension offering.

Key Responsibilities & Accountabilities

Leadership & People Management

Provide day-to-day leadership and supervision of the Sales Support Team, ensuring tasks are allocated effectively and deadlines are met.
Act as line manager for Sales Support Administrators, including regular 1:1s, performance feedback and absence management.
Coach, train and mentor team members, supporting their ongoing development and progression.
Deputise for the Operations Manager where required on Sales Support–related matters.
Act as a positive role model, promoting professional standards, collaboration and accountability.

Operational Delivery & Quality Management

Oversee the accurate and timely processing of new business, renewals and mid-term adjustments across applicable product lines.
Implement and maintain peer review and quality assurance checks, addressing errors, trends and training needs.
Monitor team workloads, capacity and productivity, escalating risks or resource pressures as appropriate.
Support the Operations Manager with the monitoring of operational KPIs, SLAs and service standards.

Client, Consultant & Stakeholder Support

Act as the primary escalation point for complex or sensitive sales support queries from Consultants, Clients and Insurers.
Maintain strong working relationships with internal and external stakeholders to ensure smooth service delivery
Represent the Sales Support function professionally at meetings and internal forums when required.

Compliance, Controls & Best Practice

Ensure all activity complies with FCA regulations, Treating Customers Fairly principles and internal policies.
Handle customer and business data in accordance with GDPR and data protection requirements.
Identify process improvements and efficiencies and work with the Operations Manager to implement best practice.
Support the development and embedding of documented procedures and training materials.

General Responsibilities

Maintain a safe and organized working environment.
Undertake any other reasonable duties as requested by the Operations Manager, Directors or senior leadership team.

Key Skills & Competencies

Proven experience in a senior sales support or team supervisory role.
Strong operational knowledge of at least 1 product area (Group Risk / Health Insurance / Private Medical Insurance) with a commitment to develop knowledge in additional product areas.
Demonstrable leadership, coaching and people management skills.
Excellent organizational skills with the ability to manage competing priorities.
High levels of accuracy and attention to detail.
Confident communicator with strong written and verbal skills.
Proactive problem solver with the ability to identify and implement improvements.
Ability to work under pressure while maintaining service quality.
Strong working knowledge of company systems, CRM platforms and Microsoft Office.

Responsible For:

Sales Support Team performance and day-to-day delivery.
Quality assurance and workload management within Sales Support.
Company laptop and associated equipment.

Qualifications

Educated to GCSE standard or equivalent, including passes in Mathematics and English.
Attained or a willingness to study for relevant professional qualifications.

For more information please apply online or contact Dan Hurley.

Benefits:

Company events
Employee stock purchase plan
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

delivery manager jobs in darwen, lan

Sales Support Team Leader (Health Insurance)

IT Service Delivery Manager

Director of Customer Experience

Senior National Accounts Manager

Operations Manager Niche and DER

Service Delivery Manager

Head of Customer Service

Customer Relations Team Manager

Customer Experience Director

Delivery Manager, UK based

Key Account Manager - Municipal Water

Aftersales Team Leader

Store Manager

Central Services Team Leader

Client Delivery Manager

Senior Delivery Manager

Area Sales Manager (North)

Service Delivery Manager

Agile Delivery Manager

Head of HubSpot Delivery & Operations

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