Junior service delivery manager Work, Jobs in Datchworth, Hrt (with Salaries)

Junior Service Delivery Manager
Computacenter —Hatfield
- Continuous improvement
- Organisational skills
- Communication skills
Junior Project Manager
M3EU —London
- Full-time
- Remote
- Writing skills
- Project management
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
11d
Junior Service Delivery Manager
Ericsson —Hatfield
- Computer Science
- Engineering
- English
Junior Bid Writer
Sureserve —London
- £32,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
13d
UK Family Activities Manager
Virgin Active —London
- Full-time
- Data analysis skills
- Communication skills
- Annual leave
- Employee discount
Junior Service Manager - Service Operations
Sopra Steria —Hemel Hempstead
- £36,000 - £45,000 a year
- Continuous improvement
- Travel
- Annual leave
Junior IT Project Manager
Brava Hospitality —London
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- POS
- Restaurant
Quick apply
11d
eDiscovery Consultant, EMEA restricted
Consilio LLC —London
- Full-time
- Remote
- Bachelor's degree
- Travel
- Mentoring
Project Coordinator
ABCA Group Ltd —Enfield
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
2d
Junior Trading Manager
Signet —Watford
- Full-time
- Hybrid work
- Merchandising
- Data analysis skills
- Analysis skills
- Employee discount
Junior Quality Assurance Engineer - 6 Month FTC
The Delta Group —Bishop's Stortford
- Hybrid work
- Communication skills
Quick apply
Junior Programme Manager - Health and Social Care
techUK —London
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- CRM software
- Writing skills
- Organisational skills
Quick apply
Project Coordinator - Government Accounts
Strata —London
- Full-time
- Hybrid work
- Travel
- Organisational skills
- SharePoint
- Annual leave
Quick apply
2d
Project and Change Manager
Bupa —London
- From £70,000 a year
- Full-time
- Agile
- Communication skills
- Annual leave
- Work from home
Quick apply
Senior Delivery Manager
Waracle —London
- Full-time
- Hybrid work
- Mentoring
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Project Support Officer
XPS Pensions Group —London
- Full-time
- Microsoft Office
- Presentation skills
- Organisational skills
- Employee discount
- Referral programme
4d
Junior Project Manager
XPS Pensions Group —London
- Full-time
- PMP
- Communication skills
- Employee discount
- Referral programme
4d
Operations & Customer Service Executive / Manager
Butcher and Edmonds Ltd —London
- £30,000 - £37,000 a year
- Full-time
- Hospitality
- ERP systems
- English
- Employee discount
Quick apply
3d
People Operations Partner
Splendid Hospitality Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Mentoring
- Employee assistance programme
- Employee discount
Junior Technical Support Engineer
Zixi —London
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Linux
Quick apply

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Junior Service Delivery Manager

Computacenter -
Hatfield

Apply Now

Job details

Qualifications

Stakeholder collaboration
Stakeholder liaison
IT service management
Continuous improvement
Continuous improvement cycles oversight
Organisational skills
Root cause analysis
Communication skills
Time management

Full job description

Location: UK - Hatfield | Job-ID: 219722 | Contract type: Standard | Business Unit: Customer Success & Service Delivery

Life on the team

Junior Service Delivery Manager (Service Delivery Manager 1)

Based in Hatfield with hybrid and options.

NB: There will be an expectation to be on-site 1-2 days per week

The Junior Service Delivery Manager supports the delivery and performance of internal IT services, working closely with Service Delivery colleagues to ensure services are stable, efficient, aligned to business needs and continuously evolving.

What you’ll do

The role provides hands-on exposure to service management, stakeholder engagement, and ITIL practices. The post holder will support service reviews, operational governance, and reporting, whilst driving continual improvement activities and problem analysis leading to service improvement and stability.

Main Duties

Help track incidents, service issues, and trends, escalating concerns as appropriate.
Support senior colleagues during major incidents and service disruptions.
Drive Problem Management outcomes, including root cause analysis and corrective and preventative actions.
Act as a supporting point of contact for stakeholders.
Help prepare service review materials, performance reports, and communications.
Assist with post incident reviews, root cause analysis, and action tracking.
Support requests for change to existing services
Support service transition and operational acceptance activities for new or changed services.
Build positive working relationships with IT teams and business users
Support the tracking and reporting of service improvement initiatives.
Help analyse service data to identify recurring issues or risks.
Contribute to initiatives that improve service quality, reliability, and user experience.
Identify continual service improvement initiatives based on service data, incident trends, and stakeholder feedback
Escalate risks, issues, or dependencies to senior colleagues

What you’ll need

Basic understanding of IT service management concepts.
Interest in ITIL practices and service delivery environments.
Ability to understand and work with service performance data.
Willingness to learn about infrastructure, applications, and end user services.
Clear written and verbal communication skills.
Ability to work collaboratively with technical and business teams.
Organised approach to tracking actions and follow ups.
Professional and customer focused mindset
Good organisational and time management skills.
Attention to detail and commitment to quality.
Able to work under guidance and ask for support when required.

Essential skills

Basic understanding of IT service management concepts.
Interest in ITIL practices and service delivery environments.
Ability to understand and work with service performance data.
Willingness to learn about infrastructure, applications, and end user services.
Clear written and verbal communication skills.
Ability to work collaboratively with technical and business teams.
Organised approach to tracking actions and follow ups.
Professional and customer focused mindset
Good organisational and time management skills.
Attention to detail and commitment to quality.
Able to work under guidance and ask for support when required.

Desirable skills

Experience in IT operations, service support, or a related IT role.
Exposure to incident management, service reporting, or support environments.
Basic understanding of how IT services support business outcomes.
ITIL 4 Foundation (or willingness to work towards).

Critical success factors

Accurate and timely service reporting and action tracking.
Effective support to senior service delivery managers.
Improved understanding of IT service management practices.
Positive feedback from stakeholders and team members.
Progression towards independent service delivery ownership.

About us

We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

We’re a place where you can belong

With over 21,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values, and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments. Please let us know when you apply.

If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!

Apply Now

Refine Your Search

junior service delivery manager jobs in datchworth, hrt

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Junior Project Manager

Junior Service Delivery Manager

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UK Family Activities Manager

Junior Service Manager - Service Operations

Junior IT Project Manager

eDiscovery Consultant, EMEA restricted

Project Coordinator

Junior Trading Manager

Junior Quality Assurance Engineer - 6 Month FTC

Junior Programme Manager - Health and Social Care

Project Coordinator - Government Accounts

Project and Change Manager

Senior Delivery Manager

Project Support Officer

Junior Project Manager

Operations & Customer Service Executive / Manager

People Operations Partner

Junior Technical Support Engineer

I want to receive the latest job alerts for junior service delivery manager in datchworth, hrt

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