It engineer Work, Jobs in Davenport, Gtm (with Salaries)

Customer Service - Technical Support Engineer
Overclockers UK —Stoke-on-Trent
- Weekend availability
- Customer service
- Windows
- In-person
Quick apply
20h
End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Azure
- Customer service
- Windows
Technical Support Engineer
Northern Care Alliance NHS Foundation Trust —Rochdale
- £32,073 - £39,043 a year
- Full-time
- Engineering
- Annual leave
5d
Service Desk Engineer
Shawbrook —Manchester
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Service Desk Engineer x2
General Medical Council —Manchester
- £30,179 - £35,400 a year
- Monday to Friday
- Hybrid work
- Employee assistance programme
- Employee discount
7d
Senior Technical Support Engineer
Yunex Traffic —Leigh
- Overtime
- Microsoft Outlook
- Microsoft Office
- Driving

Discover related jobs

Based on your search for it engineer jobs.

Onsite IT Support Engineer
Daisy Communications LTD —Stockport
Minimum of 2 years’ experience in a customer-facing IT support role. We’re looking for an Onsite IT Support Engineer to IT to act as a primary point of contact…
£26,000 a year
Quick apply
6d
IT Technician – CRM Specialist
elix sourcing solutions —Stoke-on-Trent
Working within a busy and fast paced sales team. You will play a vital role in new projects and implementation projects within the business, working with the…
£35,000 - £40,000 a year

I want to receive the latest job alerts for it engineer in davenport, gtm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it engineer jobs near davenport, gtm

Technical Support Engineer jobs in Stoke-on-Trent

Technical Support Specialist jobs in Manchester

Service Desk Engineer jobs in Manchester

Technical Support Engineer jobs in Newcastle Upon Tyne

Technical Support Engineer jobs in Battersea

Technical Support Engineer jobs in Leeds

Technical Support Engineer jobs in Nottingham

Fibre Engineer jobs in London

Live Chat Support jobs in Glasgow

Technical Support Specialist jobs in Chester

Technical Support Specialist jobs in Samlesbury

Technical Support Specialist jobs in London

Support Worker jobs in Leeds

Weekend Support Worker jobs in London

Technical Support Specialist jobs in Abingdon

No Experience Entry Level Customer Service jobs in London

Customer Service jobs in Leicester

Service Desk Engineer jobs in London

Technical Support Engineer jobs in York

Technical Support Engineer jobs in West Midlands Region

Customer Service - Technical Support Engineer

Overclockers UK -
Stoke-on-Trent

Quick apply

Job details

Full-time
20 hours ago

Qualifications

Customer service
Windows
Technical support
Customer support
Communication skills

Full job description

Overclockers UK is famous throughout the enthusiast PC community for its expertise in performance hardware, overclocking and modding. Through our innovative approach, we are a leading online provider of gaming PCs, components and peripherals. Overclockers UK is part of the Pro Gamers Group, an international e-commerce company with more than 700 employees at 12 locations worldwide.

We are seeking a talented and customer-focused individual to join our Customer Service and Support team as a Technical Support Engineer. In this role, you will play a crucial part in ensuring our customers receive top-tier support for their gaming systems and hardware.

Job Requirements:

Strong knowledge of current PC gaming hardware and trends.
Comfortable with providing customer service and technical support through tickets, Live chat, email, and phone.
Proficient in troubleshooting Windows-based computers remotely.
Understanding of common issues that can affect a customer's gaming system.
Weekend availability for remote work.
Excellent communication skills and a customer-centric approach.
On-site working, Monday to Friday 08.30 - 17.30 at Overclockers HQ in Stoke on Trent.

Responsibilities:

Utilise a strong working knowledge of current PC gaming hardware to assist customers with technical enquiries and issues.
Provide exceptional customer service and support through various channels, including tickets, email, and phone.
Provide software support and have an understanding of what issues can be caused by an operating system, games or a combination of components.
Troubleshoot Windows computers remotely, diagnosing and resolving issues while understanding the root causes of customer system problems.
Flexibility to work both at Overclockers HQ Monday to Friday and from home during weekend shifts. Weekend work is very flexible, but required typically once every three weeks with a day in lieu provided during the week.
Collaborate with our established Returns department team to handle day-to-day tasks, including receiving returns, testing hardware, and providing live customer support for hardware and systems.

Preferred Qualifications:

Prior experience in a technical support role, especially in a gaming hardware environment.
Familiarity with Gaming and Custom PC builds.
A passion for gaming and a deep understanding of the gaming community.
2 years experience in a customer service role

Why Overclockers?

You will get to work alongside a passionate team of gamers and hardware enthusiasts with access to cutting-edge gaming hardware and products.

If you are a dedicated and knowledgeable individual with a passion for gaming and technical support, we encourage you to apply and become a part of the Overclockers family.

Overclockers UK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Quick apply

Refine Your Search

it engineer jobs in davenport, gtm

Customer Service - Technical Support Engineer

End User Support Engineer I

Technical Support Engineer

Service Desk Engineer

Service Desk Engineer x2

Senior Technical Support Engineer

Discover related jobs

I want to receive the latest job alerts for it engineer in davenport, gtm

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected