Customer support representative Work, Jobs in Deanshanger, Bkm (with Salaries)

Account Co-Ordinator
Atlas Workplace Services —Milton Keynes
- £29,750 a year
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
8d
Human Resources Administrative Officers - Milton Keynes and East Kilbride
Foreign, Commonwealth & Development Office —Milton Keynes
- £29,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
FRONT OF HOUSE GENERAL ASSISTANT
BaxterStorey —Milton Keynes
- Rotating shift
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Employee discount
Customer Service Representative
Lindstrom Ltd —Bedford
- £26,284 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
- Health & wellbeing programme
- Employee discount
Quick apply
4d
Customer Care Representative
Givaudan —Milton Keynes
- English
- Microsoft Office
- Bachelor's degree
Front of House General Assistant
BaxterStorey UK —Milton Keynes
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Representative (Full-time)
MTH Networks & Monkey Tree Hosting Ltd. —Kettering
- £26,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
5d
Retail Sales Advisor - Northampton *New Store Opening*
Oak Furnitureland —Northampton
- £45,000 - £50,119 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Subscription and Audience Growth manager
Hothouse Media —Wellingborough
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Google Suite
- Project management
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
10d
Sales & Office Administrator – Power Generator Solutions
Gappa Ltd —Bedford
- £32,000 - £40,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
2d
Trainee Customer Service Representative (CSR)
The Pollard Group —Buckingham
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Call Handler
EMED Group —Banbury
- £12.71 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Northampton
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
Patient Transport Liaison Officer (Relief)
EMED Group —Banbury
- £13.50 an hour
- 12 hour shift
- Patient care
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Cleaner
TC Facilities Management —Milton Keynes
- £12.88 an hour
- Temporary
5d
Sales Development Rep (SDR) OTE £35,465
James and James Fulfilment Ltd. —Northampton
- £26,265.63 a year
- Full-time
- Sales
- Customer service
- IT
- Sick pay
Quick apply
Sales - Sales Advisor - UK
New Look —Aylesbury
- Part-time
- Microsoft Word
10d
Warehouse Operative
Papa Johns —Milton Keynes
- Full-time
- English
- Mechanical knowledge
Quick apply
Area Sales Representative – Central East England
GRS Group —Houghton Regis
- Full-time
- Hybrid work
- Business development
- Negotiation
Quick apply
8d
Operational Support Officer
HM Courts and Tribunals Service —Northampton
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave

I want to receive the latest job alerts for customer support representative in deanshanger, bkm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support representative jobs near deanshanger, bkm

Account Co-Ordinator

Atlas Workplace Services -
Milton Keynes

Quick apply

Job details

Permanent
£29,750 a year
8 days ago

Qualifications

Microsoft Word
Microsoft Excel
Maximo
Customer service
Facilities management
GCSE
English
Microsoft Office
Administrative experience
Numeracy
IT
Computer skills
Communication skills

Full job description

About The Role

Are you an experienced and highly organised professional in the facilities management industry? Do you thrive in a fast-paced environment, coordinating multiple accounts and building strong client relationships? If so, we have an exciting opportunity for you!

We are seeking a skilled and motivated Account Coordinator to join our team, working from our Milton Keynes office 5 days a week.

As as Account Coordinator you will provide comprehensive administrative support and coordination to meet the requirements of the Account Teams, ensuring consistent and proactive support to the FM Operation. The role requires the ability to work under minimal direction and communicate effectively with other staff. A flexible approach with statistical, computer and administrative skills is required.

Principle Duties and Responsibilities

Coordinate the work flow for all client and internal requests, to ensure effective completion of work in accordance with SLAs;
Liaise with customers and operational delivery teams to arrange all sub-contractor reactive maintenance visits and manage end to end;
Liaise with customers and operational delivery teams to arrange all sub-contractor service visits as per the PPM regime;
Maintain CAFM logs, ensuring accurate information is obtained and entered to demonstrate progress to the client, providing an internal audit trail;
Obtain and upload all relevant Sub-Contractor compliance documentation and PPM paperwork against work orders and ensure the CAFM system is populated with ‘in date’ service records/sheets;
Review sub-contractor service records/sheets and raise ‘follow on’ work orders where required, assigning to the correct resource and priority;
Support operational delivery teams and work closely with the Scheduling team to ensure all works are managed by the appropriate party;
Maintain effective relationships with sub-contractors, ensuring work is delivered on time and to a consistently high standard, escalating and/or reporting information to the operational and procurement teams as required;
Utilise the CAFM quotation module, liaising with the operations/delivery teams, in order to build estimates/quotations, issuing to the relevant party and managing approvals;
Management of all chargeable Minor Works Requests, including purchasing operations;
Raising and issuing purchase orders in line with internal governance process, updating CAFM work logs and filing all purchase orders against work orders as per company procedures;
Ensure all deliveries are scheduled and all documentation (goods receipts) is filed appropriately within the CAFM system;
Validate and receipt associated invoices against committed costs, in order to assist with Budgetary Control, escalating and resolving issues quickly.
Ensure all costs associated with work delivery are captured and entered into the CAFM system;
Ensure any risk, within the scope of the contract(s), is managed and mitigated, using all methods of escalation accordingly ensuring any financial risk to Atlas is managed, recorded and mitigated where possible;
Provide SLA/PPM and operational reports to the operational teams on a weekly/monthly basis;
Attend client and operational meetings as an Account representative to support the operational teams;
Carry out any other administration tasks related to the contract as directed by your line manager;
Comply with all relevant Health & Safety Rules and regulations;
Contribute to the ‘FM Team’ culture.

About You

Minimum Qualifications, Certifications and Training required

GCSE English and Maths or equivalent

Essential Knowledge, Skills and Experience for this role

Good written and spoken English and a good level of numeracy.
Knowledge of Maximo or other CAFM systems is an advantage but not essential as training will be provided.
Good IT skills including Microsoft Office – (Excel and Word).
Excellent telephone and communication skills.
Previous experience of an administration role in an operational environment is essential.
Excellent customer service skills.
Aptitude and willingness to undertake further technical and business training (e.g. IOSH Managing Safely).

About The Company

At Atlas Workplace Services, we believe great buildings start with great people. That’s why we’ve reimagined facilities management to put people first—those who work in the spaces we care for, and those who deliver our services every day.

We’re not just another FM provider — we’re a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile.

As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn’t just about sharing in the company’s performance; it’s about creating a culture of shared responsibility, collaboration, and pride in what we achieve together.

Quick apply

Refine Your Search

customer support representative jobs in deanshanger, bkm

Account Co-Ordinator

Human Resources Administrative Officers - Milton Keynes and East Kilbride

FRONT OF HOUSE GENERAL ASSISTANT

Customer Service Representative

Customer Care Representative

Front of House General Assistant

Customer Service Representative (Full-time)

Retail Sales Advisor - Northampton New Store Opening

Subscription and Audience Growth manager

Sales & Office Administrator – Power Generator Solutions

Trainee Customer Service Representative (CSR)

Call Handler

Operational Support Officer

Patient Transport Liaison Officer (Relief)

Cleaner

Sales Development Rep (SDR) OTE £35,465

Sales - Sales Advisor - UK

Warehouse Operative

Area Sales Representative – Central East England

Operational Support Officer

I want to receive the latest job alerts for customer support representative in deanshanger, bkm

Related Searches

Explore jobs in more locations

About The Role

About You

About The Company

Jobseeker tools

Employer Tools

Browse

Stay Connected