Logistics Work, Jobs in Deddington, Oxf (with Salaries)

Customer Experience Manager
Ace Grading —Banbury
- £35,000 - £42,000 a year
- Full-time
- Management
- English
- In-person
Quick apply
Logistics Operations Coordinator
EKFB —Bicester
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Operations Operative / Driver
Converge Technology Solutions —Milton Keynes
- £30,000 a year
- Full-time
- Driving
- IT
- Communication skills
Logistics Administrator
Premier Travel Logistics Ltd —Bletchley
- £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Logistics Coordinator
Newly Weds Foods —Banbury
- Analysis skills
- IT
- Communication skills
Quick apply
Transport Manager
Baumhaus Ltd —Bicester
- £35,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
4d
Head of Operations
GXO Logistics —Northampton
- Up to £80,000 a year
- Full-time
- IT
- Annual leave
- Employee assistance programme
6d
Water Recycling Operations Manager - Nights ( Logistics)
Anglian Water Services Ltd —Milton Keynes
- £55,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- IT
- Annual leave
- Employee assistance programme
3d
Executive Assistant - Global Logistics
FCDO Services —Hanslope
- £31,898 a year
- Full-time
- Customer service
- Microsoft Office
- Presentation skills
- Annual leave
Logistics Operative
Serco Plc —Carterton
- £25,600 a year
- Full-time
- Customer service
- Driving
- IT
- Employee assistance programme
Operations Manager
CEVALogistics —Daventry
- Full-time
- Management
- Warehouse experience
- Negotiation
- Annual leave
- Employee discount
Supply Chain Systems & Data Analyst
Singer Vehicle Design —Daventry
- Temporary
- Microsoft Excel
- Engineering
- Data analysis skills
- Free parking
Quick apply
11d
Team Member Warehouse
Warburtons —Banbury
- £658.09 - £685.06 a week
- Full-time
- Organisational skills
- Warehouse experience
- Communication skills
- Employee discount
2d
Area Manager, Amazon Logistics
Amazon UK Services Ltd. —Banbury
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Customer Services Supervisor
DHL —Banbury
- £35,901 a year
- Monday to Friday
- Management
- Free parking
- Annual leave
5d
AV Technician - Warehouse - Full time
That event company LTD —Thame
- £26,500 - £30,000 a year
- Overtime
- Communication skills
- Free parking
- Paid training
Quick apply
7d
Operations Officer
Home Office —Kidlington
- £34,415 - £34,931 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
6d
Shipper Compliance Specialist, Amazon Shipping
Amazon UK Services Ltd. - A10 —Milton Keynes
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
Night Shift Warehouse Operative - Bicester
Ocado Logistics —Bicester
- £12.84 an hour
- Full-time
- Gym membership
Warehouse Operative / Relief Driver
NS Insulation Products Ltd —Witney
- £30,000 - £32,000 a year
- Weekend availability
- Heavy lifting
- English
- Forklift
- Free parking
- Annual leave
Quick apply
6d

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Customer Experience Manager

Ace Grading
Banbury

Quick apply

Job details

Permanent | Full-time
£35,000 - £42,000 a year

Benefits

Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Management
Logistics
English
Customer support
Leadership

Full job description

ACE Grading is one of the UK's leading card grading companies, trusted by collectors to authenticate, grade, and protect their trading cards. We're growing quickly, and the next step is making our customer experience as strong, clear, and trusted as the product itself.

We're hiring a Customer Experience Manager to own the day-to-day quality, speed, and consistency of our customer support operation. This is not just a ticket-answering role. You'll be responsible for improving how customers experience ACE from submission to return, spotting repeated issues, tightening communication, and giving leadership clear visibility on what customers are actually feeling.

What you'll own

Managing the customer support operation and overall inbox performance
Improving response times, resolution quality, backlog control, repeat contact, and customer satisfaction
Creating and maintaining response templates, tone standards, help centre content, and customer update templates
Handling escalated complaints and sensitive customer situations with calm, commercial judgement
Turning repeated customer pain points into clear process improvements for operations, grading, logistics, and leadership
Producing a weekly customer experience report covering top issues, risks, trends, and recommended actions
Supporting and coaching team members who handle customer queries
Making sure customer communication around delays, service changes, submissions, returns, and edge cases is clear and consistent

What success looks like

Customers get faster, clearer, more consistent replies
Support backlog and repeat contact reduce
Common issues are spotted early and fixed at the root
Leadership has a clear weekly view of customer pain, not just ticket volume
ACE feels more premium, predictable, and trustworthy throughout the customer journey

What we're looking for

You'll likely have experience in customer support, customer experience, ecommerce operations, marketplace operations, logistics-heavy support, subscriptions, or a premium consumer brand.

You should be:

An excellent written communicator
Calm under pressure and good with difficult customers
Organised, data-aware, and comfortable working from support metrics
Commercially sensible, knowing when to protect the customer and when to protect the business
Strong enough to challenge internal processes when they're causing customer pain
Practical, hands-on, and comfortable improving systems while still getting the day-to-day work done

Experience with customer support platforms, ecommerce tools, or help centre systems would be useful, but judgement and ownership matter more than a perfect software match.

This role is not for someone who only wants to clear tickets. We need someone who can help build the function properly: better standards, better reporting, better escalation, better communication, and fewer repeat problems.

Why join ACE

You'll be joining a fast-growing business in a passionate collector market, with a real chance to shape how customer experience works as the company scales. The role has clear ownership, visible impact, and direct access to leadership.

To apply

Send your CV and a short note explaining a customer experience or support process you improved, what changed, and what the result was.

Pay: £35,000.00-£42,000.00 per year

Benefits:

Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave

Work Location: In person

Quick apply

Refine Your Search

logistics jobs in deddington, oxf

Customer Experience Manager

Logistics Operations Coordinator

Operations Operative / Driver

Logistics Administrator

Logistics Coordinator

Transport Manager

Head of Operations

Water Recycling Operations Manager - Nights ( Logistics)

Executive Assistant - Global Logistics

Logistics Operative

Operations Manager

Supply Chain Systems & Data Analyst

Team Member Warehouse

Area Manager, Amazon Logistics

Customer Services Supervisor

AV Technician - Warehouse - Full time

Operations Officer

Shipper Compliance Specialist, Amazon Shipping

Night Shift Warehouse Operative - Bicester

Warehouse Operative / Relief Driver

I want to receive the latest job alerts for logistics in deddington, oxf

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