Account officer Work, Jobs in Delph, Gtm (with Salaries)

Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
Litigation & Recovery Officer - Customer Accounts
The Guinness Partnership —Oldham
- £34,703 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
9d
HR Officer
Community Care Matters —Warrington
- £16 - £20 an hour
- Human resources
- Communication skills
- Flexible schedule
Quick apply
Property Finance Officer (Service Charge & Client Accounts)
Student Facility Management Limited —Sowerby Bridge
- £26,000 - £29,000 a year
- Full-time
- Bachelor's degree
- Accounting
- Financial services
- Free parking
- Employee discount
Quick apply
8d
Senior Finance Assistant
Compassionate Care Group —Altrincham
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Accounting
- IT
Quick apply
11d
Payments Officer
The Guinness Partnership —Oldham
- £28,470 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- Customer service
3d
Finance Officer
Aramex (UK) LTD —Manchester
- From £32,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Continuous improvement
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
Engagement Officer
Reed In Partnership —Leeds
- £26,300 - £32,000 a year
- Full-time
- Sales
- Continuous improvement
- Travel
- Annual leave
- Flexible schedule
Housing Officer
Heylo —Leeds
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Finance Officer
Aramex International L. L. C. —Manchester
- Microsoft Excel
- Data analysis skills
- Continuous improvement
Finance Officer
Siemens Energy —Manchester
- Full-time
- Bachelor's degree
- Business
- Accounting
12d
Higher Clerical Officer
Northern Care Alliance NHS Foundation Trust —Oldham
- £25,760 - £27,476 a year
- Full-time
- Annual leave
11d
Youth Justice Officer
Leeds City Council —Leeds
- £32,061 - £45,091 a year
- Temporary
- Organisational skills
- Communication skills
- Annual leave
11d
Quality Assurance Officer - Transfers Team
interactive investor —Manchester
- From £30,000 a year
- Hybrid work
- Annual leave
- Employee discount
Quick apply
1d
Junior Finance Business Partner
Centrepoint —Manchester
- £25,585.00 - £31,239.21 a year
- Full-time
- Annual leave
5d
Executive Assistant to C-Suite
Club L London —Manchester
- Management
- Microsoft Office
- Travel
- Annual leave
- Employee discount
Quick apply
4d
Relief Officer
ASEL —Wakefield
- £12.71 - £15.00 an hour
- Employee assistance programme
10d
Housing Officer (Casework & Prevention)
Barnsley Metropolitan Borough Council —Barnsley
- £35,412 - £38,220 a year
- Full-time
- English
- Communication skills
- Employee discount
- Flexible schedule
2d
Impact Officer - North West England
BBC —Salford
- £28,710 - £35,000 a year
- Full-time
- Windows
- Presentation skills
- Communication skills
Finance Business Partner
Ashton Sixth Form College —Ashton-Under-Lyne
- £45,267 - £48,666 a year
- Full-time
- Organisational skills
- IT
- In-person
Quick apply
2d

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Revenue Protection Officer

United Gas and Power
Guiseley

Quick apply

Job details

Permanent

Benefits

Cycle to work scheme
Annual leave
Company events

Qualifications

Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Overview

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking an experienced Revenue Protection Officer to join our team at our Guiseley, Leeds office.

This role is suited to someone who can take ownership of the end to end complex gas and electricity revenue protection cases, applying strong analytical skills and sound judgement to identify energy theft, progress investigations, and deliver compliant results.

At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.

Responsibilities

Lead identification and prioritisation of revenue protection risks using exception reports, smart meter data, consumption trends, meter reads, and account activity.
Complete desktop investigations and evidence collation (e.g., deep dives, read validation, change of tenancy review, meter technical detail analysis).
Partner with metering agents, data collectors, DNO’s, gas transporters, and field revenue protection teams to commission site activity, review outcomes, and agree next steps.
Calculate estimated consumption, back-bills, and billing adjustments in line with internal policy and regulatory/industry requirements; provide peer review and coaching to improve accuracy.
Raise and oversee requests for meter exchanges, safety checks, reads, and investigations via internal workflows and third-party portals; proactively manage third-party responses to meet SLAs.
Handle sensitive customer contact (phone/email/letter) for escalated or disputed cases, explaining outcomes clearly and agreeing resolution and repayment/settlement options.
Identify and support customers in vulnerable circumstances, ensuring appropriate referrals and reasonable adjustments are applied.
Work closely with Billing, Collections, Customer Service, Complaints, and Legal/Fraud functions to resolve complex cases and prevent repeat loss.
Support quality assurance through case audits/checks, identifying root causes of leakage/rework and recommending control/process improvements.
Support onboarding and coaching of colleagues, sharing best practice and contributing to a consistent approach to decision-making.

The Individual

Experience in revenue protection, revenue assurance, billing, collections, fraud prevention, investigations, or regulated utilities operations.
Strong analytical capability, including interpretation of consumption patterns and (where applicable) smart meter/interval data to identify anomalies and evidence leakage.
Proven ability to own complex cases end to end, applying judgement to evidence and documenting decision rationale to an auditable standard.
Excellent attention to detail with demonstrable accuracy in calculations, case notes, and record keeping.
Confident written and verbal communication skills, including ability to explain outcomes clearly and handle escalated customer interactions.
Ability to priorities’ a varied caseload and deliver against SLAs and quality measures with minimal supervision.
Strong integrity and understanding of confidentiality, data protection, and appropriate escalation for suspected fraud/safety concerns.
Competent IT skills, including MS Office (particularly Excel) and comfort using billing/CRM/case management systems.
Advanced DBS check is required for this role

Join The Team

Competitive salary, based on experience.
Regular company social events.
25 days annual leave, plus bank holidays, with the option to purchase up to 5 additional days per year.
Collaborative working environment.
Career progression opportunities.
Opportunity to grow within an expanding business.
Monday to Friday, 9:00am to 5:00pm, with some hybrid working considered.
Health and well-being cashback scheme.
Cycle to Work scheme.

Company Overview

United Gas & Power (UGP), is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.

Quick apply

Refine Your Search

account officer jobs in delph, gtm

Revenue Protection Officer

Litigation & Recovery Officer - Customer Accounts

HR Officer

Property Finance Officer (Service Charge & Client Accounts)

Senior Finance Assistant

Payments Officer

Finance Officer

Engagement Officer

Housing Officer

Finance Officer

Finance Officer

Higher Clerical Officer

Youth Justice Officer

Quality Assurance Officer - Transfers Team

Junior Finance Business Partner

Executive Assistant to C-Suite

Relief Officer

Housing Officer (Casework & Prevention)

Impact Officer - North West England

Finance Business Partner

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