Solutions engineer Work, Jobs in Denham, Bkm (with Salaries)

IT Service Availability Engineer
JATO Dynamics —Uxbridge
- Continuous improvement
- Communication skills
- Time management
IT Support Engineer
Platned Ltd —Gerrards Cross
- From £26,000 a year
- Full-time
- Computer Science
- Maintenance
- Analysis skills
Quick apply
Graduate Software Developer with Electronics engineering
Netbuilder —Guildford
- £36,500 a year
- Full-time
- Engineering
- C++
- Maths
Quick apply
Software QA Tester
Appdrawn —Watford
- £29,000 - £34,000 a year
- Part-time
- English
- In-person
- Communication skills
- Annual leave
- Flexitime
Quick apply
12d
It Support Engineer 1st Line/2nd Line
Azteq Group Limited —Beaconsfield
- £28,000 - £34,000 a year
- Full-time
- Travel
- Computer networking
- SharePoint
- Free parking
- Referral programme
Quick apply
4d
Graduate Systems Engineer
Martin-Baker —Denham
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
End User Support Engineer (L2/L3)
Nimbus —London
- £45,000 - £50,000 a year
- Full-time
- Google Suite
- Maintenance
- Continuous improvement
- Health & wellbeing programme
- Life insurance
Quick apply
8d
Audio Engineering (Freelance)
ElevenLabs —London
- Full-time
- Remote
Software Tester
AKONI TECHNOLOGIES LTD —Reading
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- APIs
- Communication skills
- Free parking
Quick apply
12d
Abseiler
Titchfield Group —Hatfield
- £40,000 - £50,000 a year
- Weekend availability
- Maintenance
- Construction experience
- Communication skills
- Employee discount
Quick apply
2nd Line Technical Analyst (Out of Hours - Nights/Weekends)
Focus Group —Borehamwood
- £35,000 - £40,000 a year
- Weekend availability
- Azure
- SharePoint
- Employee assistance programme
Quick apply
Level 2 IT Engineer
Azteq Group Limited —Beaconsfield
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Travel
- Computer networking
- Communication skills
- Free parking
Quick apply
4d
Chief Technology Officer
Artsy and Artnet —London
- £200,000 - £350,000 a year
- Full-time
- Hybrid work
- Mentoring
- Agile
- AI
- Employee assistance programme
Anthropic Fellows Program
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Research
- Master's degree
- Bachelor's degree
- Flexible schedule
Onsite Engineer
Transputec —London
- Up to £35,000 a year
- Full-time
- In-person
- Communication skills
- Sick pay
Quick apply
Graduate AI Engineer
Fifty One Degrees —London
- £40,000 a year
- Full-time
- Hybrid work
- Software development
- AI
- Python
Quick apply
9d
Tactical Engineer - Band N - Technology - Counter Terrorism Policing HQ
Metropolitan Police —West Brompton
- From £55,662 a year
- Full-time
- Travel
- In-person
- Communication skills
Junior Implementation Engineer - London
Pierce Washington —London
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
Quick apply
Electronics Engineer
Martin Baker Aircraft Company Ltd —Denham
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Factory Design Engineer (Revit/BIM)
Oakley Food Projects —Winnersh
- From £35,000 a year
- Full-time
- Presentation skills
- In-person
- Communication skills
- Free parking
- Profit sharing
Quick apply

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IT Service Availability Engineer

JATO Dynamics -
Uxbridge

Apply Now

Job details

Qualifications

Technical troubleshooting
ITIL Certification
Stakeholder collaboration
SCCM
Stakeholder liaison
Internal department liaison
Service restoration
Continuous improvement
Risk management
Ticket management systems
Multidisciplinary collaboration
Root cause analysis
Communication skills
Intune
Time management

Full job description

About us:
JATO Dynamics is a global company and the leading provider of automotive market intelligence. With an insight into over 50 overseas markets, we deliver the world's most complete, accurate and up-to-date automotive data and insights, creating significant competitive advantage to our customers.

Find out more about what we do here: JATO

Our vision. Our vision is to be the world’s most exciting leader in automotive business intelligence solutions. We aim to generate excitement through implementing pioneering ideas, problem solving and going beyond our customer expectations. Our JATO colleagues are partners in our future and stakeholders in our desires. Our strategic intent is to help customers create significant competitive advantage by constantly leading in connected data, information and knowledge provision, ultimately improving our customers’ work processes, informed decision-making and business results.

Role Overview:
The IT Service Availability team goal is to efficiently support all services of the Technology team, ensuring high quality of IT equipment functionality and service availability, leading to JATO staff being able to fulfil their own business goals.

The IT Service Availability Engineer is responsible for ensuring the continuous availability and optimal performance of IT services and infrastructure across the organisation. This role involves proactive monitoring, troubleshooting, and resolution of incidents, as well as driving improvements in processes, tools, and systems to enhance overall service reliability and resilience.

Key Responsibilities:

1. Service Monitoring and Incident Management:

Proactively monitor IT systems, applications, and infrastructure to identify and address issues before they impact business operations.
Respond to incidents, perform root cause analysis, and implement corrective actions to restore service availability.
Work closely with IT operations, development, and third-party vendors to resolve complex technical issues.

2. Change and Problem Management:

Assess the impact of planned changes on service availability and mitigate risks during implementation.
Participate in post-incident reviews to identify lessons learned and implement preventative measures.
Maintain and improve documentation, including system diagrams, knowledge bases, and runbooks.

3. Tools and Technologies:

Use advanced monitoring and alerting tools to maintain visibility into system health and performance.
Continuously evaluate and adopt new tools and technologies to improve service management capabilities.

4. Stakeholder Communication:

Provide regular updates to lead and stakeholders on service availability and SLA.
Serve as a liaison between IT teams and business units to ensure alignment of service goals with business needs.

Key Requirements:

Knowledge of ITIL practices; certifications such as ITIL Foundation are an asset.
Proficient in ticket management systems.
Solid understanding of core technologies and services, including Office 365, Intune, SCCM, Entra ID, and others.
Strong grasp of both hardware and software components.
Experience with service monitoring tools.
Excellent problem-solving skills with the ability to remain composed and perform under pressure in high-stakes situations.
Outstanding communication and collaboration skills for effective interaction with technical teams.
Exceptional interpersonal skills, particularly in supporting and understanding individual team members.
Confident in holding team members accountable for quality and deliverables, with the ability to provide constructive feedback.
Positive, enthusiastic, and supportive attitude.
Strong time management skills to handle tasks efficiently.

Ability to work independently with minimal supervision.

Our values. JATO core values are Integrity, People First, Collaboration, Innovation and Excellence.

Learn more about our values here: JATO Core Values

JATO Dynamics is a global business and our success is attributed to the diversity, skills and experiences of our colleagues across the world. We are proud to be an equal opportunity employer and are committed to equal employment opportunity regardless of race, sex, age, gender identity, sexual orientation, religion or belief, disability, marital status or veteran status.

Apply Now

Refine Your Search

solutions engineer jobs in denham, bkm

IT Service Availability Engineer

IT Support Engineer

Graduate Software Developer with Electronics engineering

Software QA Tester

It Support Engineer 1st Line/2nd Line

Graduate Systems Engineer

End User Support Engineer (L2/L3)

Audio Engineering (Freelance)

Software Tester

Abseiler

2nd Line Technical Analyst (Out of Hours - Nights/Weekends)

Level 2 IT Engineer

Chief Technology Officer

Anthropic Fellows Program

Onsite Engineer

Graduate AI Engineer

Tactical Engineer - Band N - Technology - Counter Terrorism Policing HQ

Junior Implementation Engineer - London

Electronics Engineer

Factory Design Engineer (Revit/BIM)

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