Communications officer Work, Jobs in Denton, Gtm (with Salaries)

Complaints & Resolution Officer
The Guinness Partnership —Oldham
- £33,387 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
1h
Anti-Social Behaviour Officer
The Guinness Partnership —Oldham
- £39,038 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
1h
Referral and Information Officer
Tameside Council —Tameside
- £26,403 - £27,694 a year
- Call to connect
- English
- Microsoft Office
- IT
13d
Operations Specialist Support Team (OSST) HOLMES Indexer
Independent Office for Police Conduct —Sale
- £28,665 a year
- Hybrid work
- Administrative experience
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
7d
Airport Services Agent (Manchester) - 12 Month Contract
Qatar Airways —Manchester
- Hospitality
- Computer literacy
- English
6d
Commissioning Officer
Tameside Council —Tameside
- £34,434 - £39,152 a year
- Call to connect
- English
- Project management
- Organisational skills
Internal Communication & Engagement Officer
Manchester Airport —Manchester
- Management
- Communication skills
- Free parking
- Employee discount
5d
Communications Data Investigator, Single Point of Contact
HM Revenue and Customs —Manchester
- £31,096 - £37,919 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
7d
School Secretary, Admissions & Engagement Officer
St Ambrose Preparatory School —Altrincham
- £25,780 a year
- Full-time
- Social media management
- Microsoft Office
- In-person
- Free parking
- Sick pay
Quick apply
1h
Learning and Events Officer
Holocaust Centre North —Huddersfield
- From £15,736.50 a year
- Part-time
- Customer service
- Presentation skills
- In-person
Quick apply
6d
Client Liaison Officer
Canford Law —Manchester
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Work from home
Quick apply
Research Support Officer
Manchester University NHS Foundation Trust —Manchester
- £28,392 - £31,157 a year
- Full-time
- Microsoft Excel
- University
- AI
7d
Resident Liaison Officer
L&Q —Manchester
- £33,688 - £37,093 a year
- Weekend availability
- Customer service
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
4d
Policy and Strategy Officer (Public Health)
Oldham Council —Oldham
- £42,839 - £47,181 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
12d
Marketing and Communications Officer
Blythe House Hospice —High Peak
- £27,000 - £31,000 a year
- Full-time
- Hospice
- In-person
- Marketing
Quick apply
5d
Audio Typist
Manchester Surgical Services L —Wythenshawe
- Part-time
- English
- Microsoft Office
- Organisational skills
- Flexitime
Quick apply
2h
Contract Officer
The Guinness Partnership —Oldham
- £39,038 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Computer networking
4d
Tenancy Enforcement Officer
Regenda Group —Oldham
- £38,747 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
3d
Housing Officer
Horton Housing Careers —Halifax
- £27,588 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
5d
EDI Project Officer
The University of Manchester —Manchester
- £33,002 - £36,636 a year
- Full-time
- Hybrid work
- Administrative experience
- University
- Organisational skills
- Annual leave
4d

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Complaints & Resolution Officer

The Guinness Partnership -
Oldham

Apply Now

Job details

Full-time
£33,387 a year
1 hour ago

Qualifications

Customer service
GCSE
Complaint handling
Microsoft Office
Communication skills

Full job description

Job Description

Are you passionate about resolving issues with empathy and professionalism?

The Guinness Partnership is looking for 2 Complaints & Resolution Officers to join our team in Oldham on full-time, 12-month fixed term contracts. We operate a hybrid working style where you spend 3 days per week working in our Oldham office and 2 days working from home.

About the role
The role involves working closely with colleagues, senior leaders, and external stakeholders, including the Housing Ombudsman Service, to deliver fair and timely outcomes.
Strong case management, excellent communication skills, and a commitment to safeguarding are essential as you help us to provide reliable services and improve resident satisfaction.

What we are looking for:
We believe that the way we work is as important as the results we achieve. You will bring your complaints and resolution experience and apply your problem-solving skills to make a meaningful contribution to our organisational goals.

You will be able to demonstrate these essential skills:

Experience of handling complaints.
Proven experience of working in a customer focused environment with a track record of delivering excellent customer service.
Proven experience of problem solving and effective decision making in complex situations.
Experience of using new and emerging technologies in an omni-channel Customer Service Environment.
Ability to work both as an individual and as part of a team.
Ability to deal sensitively, empathetically and tactfully with difficult and challenging situations.
Ability to analyse and interpret data and information to inform decision making.
Demonstrable excellent oral and written communication.
Good knowledge of Microsoft Office.
Excellent attention to detail.

Desirable skills:

Experience dealing with the Housing Ombudsman Service.
Relevant customer service standard qualification.

Essential Qualifications:

Educated to Level 2 (C+ or 9-4 GCSE or equivalent) or higher.

If you are interested in joining us and would like to apply for this role, please review the role profile to view all the key responsibilities and to ensure you meet the essential criteria.

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About Us

The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Job Identification 14003
Job Category Housing and Customer Services
Posting Date 07/21/2026, 10:21 AM
Apply Before 07/29/2026, 05:55 PM
Locations OL9 7LH
Assignment Category Full-Time
Salary £33,387
Recruitment Advisor David Crowe 01612197270 [email protected]

Apply Now

Refine Your Search

communications officer jobs in denton, gtm

Complaints & Resolution Officer

Anti-Social Behaviour Officer

Referral and Information Officer

Operations Specialist Support Team (OSST) HOLMES Indexer

Airport Services Agent (Manchester) - 12 Month Contract

Commissioning Officer

Internal Communication & Engagement Officer

Communications Data Investigator, Single Point of Contact

School Secretary, Admissions & Engagement Officer

Learning and Events Officer

Client Liaison Officer

Research Support Officer

Resident Liaison Officer

Policy and Strategy Officer (Public Health)

Marketing and Communications Officer

Audio Typist

Contract Officer

Tenancy Enforcement Officer

Housing Officer

EDI Project Officer

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