Clinical practice advisor Work, Jobs in Derby, Dby (with Salaries)

Patient Services Advisor - Call Handler
Aspiro Healthcare —Derby
- £12.71 an hour
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Sick pay
Quick apply
13d
Patient Services Advisor - Central Operations Admin
Aspiro Healthcare —Derby
- £12.71 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
- Free parking
Quick apply
6d
Client Associate (Derby)
Health Partners —Derby
- £24,784.50 a year
- Full-time
- Microsoft Outlook
- Customer service
- Databases
- Annual leave
Occupational Health Advisor - Derby
Health Partners —Derby
- Full-time
- Hybrid work
- Case management
- Time management
- Annual leave
Client Care Advisor
Vets for Pets —Kirkby in Ashfield
- Full-time
- Annual leave
20h
Nurse Advisor
HealthNet Homecare —Swadlincote
- £41,301 a year
- 8 hour shift
- Customer service
- Patient care
- Communication skills
- Employee discount
- Referral programme
Quality Assurance Advisor / Deputy Responsible Person (DRP)
Personal Homecare Pharmacy —Leicester
- £33,000 - £38,000 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Facilities and Health & Safety Manager
Personal Homecare Pharmacy —Leicester
- £50,000 - £55,000 a year
- Full-time
- HVAC
- In-person
Quick apply
Veterinary Surgeon
Vets for Pets —Ilkeston
- £40,000 - £60,000 a year
- Full-time
- Customer service
- In-person

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Patient Services Advisor - Central Operations Admin
Aspiro Healthcare —Derby
Hold full UK drivers licence. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings…
£12.71 an hour
Quick apply
6d

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clinical practice advisor jobs near derby, dby

Patient Services Advisor - Call Handler

Aspiro Healthcare
Derby

Quick apply

Job details

Part-time | Full-time
£12.71 an hour
13 days ago

Benefits

Free parking
Free flu jabs
Company pension
Company events
Sick pay

Qualifications

Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Clinical record keeping
SystmOne
Customer service
Patient appointment coordination
GCSE
Microsoft Office Suite
Patient service
Microsoft Office
Appointment booking and call handling
Organisational skills
Customer support
Communication skills

Full job description

Do you thrive in a busy environment, enjoy helping people, and have excellent communication skills?

Aspiro Healthcare is looking for enthusiastic Patient Services Advisor to join our friendly and supportive team within the Contact Centre, we have shifts available between Mondays - Fridays, 7.45am to 1.45pm and/or 1.40pm to 6.40pm. You will be a first point of contact for patients as a Call Handler accessing Aspiro Healthcare services by telephone and through digital platforms. You will provide a professional, compassionate and efficient service, helping patients access the most appropriate clinician, service or care pathway.

This is a rewarding front-line role where you will be the first point of contact for patients, helping them access the right care at the right time. Every day is different. You'll be speaking with patients, managing appointments, supporting our clinical teams and ensuring patients receive a professional, compassionate and efficient service.

What you'll be doing

As a Patient Services Advisor, you'll play a vital role in helping patients navigate healthcare services by:

Answering incoming telephone calls and online patient requests
Managing appointments, including booking, amending and cancellations
Supporting patients using our online consultation platform
Signposting patients to the most appropriate clinician or service
Handling patient enquiries in a professional and empathetic manner
Accurately recording information on our clinical systems
Liaising with GPs, hospitals and other healthcare providers
Recognising urgent patient needs and escalating appropriately
Providing information on practice services and healthcare pathways

What we're looking for

We're seeking someone who can remain calm under pressure whilst delivering outstanding customer service.

Essential Skills & Attributes

Excellent communication and listening skills
Strong customer service experience
Ability to multitask and problem-solve effectively
Good IT skills, including Microsoft Office
Professional, friendly and approachable manner
Ability to work independently and as part of a team
Strong organisational skills and attention to detail
Commitment to confidentiality and patient privacy
Adaptable and willing to learn new systems and processes

Desirable

Experience working within GP Practice or Primary Care settings
Knowledge of SystmOne
Full UK driving licence

Why join Aspiro Healthcare?

At Aspiro Healthcare, our patients are at the heart of everything we do. We pride ourselves on creating a positive working environment where colleagues are supported, valued and encouraged to develop their skills.

We offer:

A supportive and welcoming team culture
Opportunities for training and development
A varied and rewarding role
The chance to make a real difference to patient care
Modern systems and innovative ways of working

Apply Now

If you're passionate about helping people, enjoy working in a fast-paced environment and want to be part of a team dedicated to delivering exceptional patient care, we'd love to hear from you.

Join Aspiro Healthcare and help us deliver outstanding care and access for our patients every day.

Job Types: Full-time, Part-time

Pay: £12.71 per hour

Benefits:

Company events
Company pension
Free flu jabs
Free parking
Sick pay

Ability to commute/relocate:

Derby DE23 3TX: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

clinical practice advisor jobs in derby, dby

Patient Services Advisor - Call Handler

Patient Services Advisor - Central Operations Admin

Client Associate (Derby)

Occupational Health Advisor - Derby

Client Care Advisor

Nurse Advisor

Quality Assurance Advisor / Deputy Responsible Person (DRP)

Facilities and Health & Safety Manager

Veterinary Surgeon

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