Digital consultant Work, Jobs in Derby, Dby (with Salaries)

Eligibility Assessor
Nimbus Disability —Derby
- £25,927 a year
- Full-time
- Salesforce
- Analysis skills
- Data entry
- Free parking
- Life insurance
Quick apply
3d
Team Member (Stock)
NEXT —Derby
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
2d
Customer Experience Consultant | S1 | Retail Banking | Nottingham
A01 Santander UK plc —Nottingham
- Full-time
- Cash handling
- Banking
Microsoft Dynamics D365 Functional Consultant
CIMSPA —Loughborough
- £60,000 - £65,000 a year
- Full-time
- CRM software
- Azure
- Agile
Quick apply
Executive Document Controller
Gleeds —Nottingham
- SharePoint
- Employee assistance programme
Project Manager
OCS Group —Keyworth
- Weekend availability
- Project management
- Electrical experience
- Continuous improvement
Quick apply
Digital Business Analyst_Contract Inside IR35_Nottingham (Consultant I)
UST —Nottingham
- Bachelor's degree
- Business
- Communication skills
Quick apply
7d
Call Centre Sales Consultant - Whittington
Hays Travel —Whittington
- Full-time
- Organisational skills
- Communication skills
- Time management
- Employee discount
Graduate Level - Territory Manager, Dental industry (East England)
Haleon —Nottingham
- £31,000 - £35,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
8d
Producibility Stress Engineer | Derby/ Bristol
Infosys —Derby
- Microsoft Office
- Analysis skills
- Communication skills
13d
Business systems analyst
TESTQ Technologies —Leicester
- £33,400 - £45,000 a year
- Full-time
- Remote
- English
- Analysis skills
- Bachelor's degree
Quick apply
Paralegal - New Builds and Developments
Mallory Pryce —Nottingham
- Organisational skills
- Communication skills
Quick apply
Assistant Civil Engineer - Water
AtkinsRéalis —Derby
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Communication skills
Pre-Sales Consultant
System C —Nottingham
- Full-time
- Communication skills
Senior Ecommerce Implementation Consultant
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- ERP systems
- Continuous improvement
- Mentoring
Quick apply
9d
Product Development Manager
NEXT —Leicester
- £66,600 - £73,800 a year
- Full-time
- Team management
- Free parking
- Employee discount
20h
Team Member
NEXT —Nottingham
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
11d
Retail Sales Advisor - Leicester
Oak Furnitureland —Leicester
- £48,300 - £53,950 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
Senior Safety and Risk Consultant
ASSYSTEM —Derby
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Communication skills
Quick apply
Project Manager
Turner & Townsend —Derby
- Full-time
- Management
- Business development
Quick apply

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Eligibility Assessor

Nimbus Disability
Derby

Quick apply

Job details

Full-time
£25,927 a year
3 days ago

Benefits

Free parking
Casual dress
Additional leave
Company pension
Life insurance
Sick pay
On-site parking

Qualifications

Salesforce
UK GDPR
Case record updates
Analysis skills
General Data Protection Regulation (GDPR)
Data entry
Proofreading
Certificate in Insurance

Full job description

Job Description: Eligibility Assessor (Railcard Application Processing)

1. Role Purpose

The Eligibility Assessor (Railcard Verification processor) plays a vital back-office role in evaluating national Railcard applications. Working within Salesforce CRM, this position focuses entirely on back-end document evaluation, data authentication, and eligibility verification.

There is no direct phone or public customer interaction in this role. The primary objective is to review submitted medical and entitlement evidence, such as Blue Badges, GP/medical letters, and disability benefits awards (e.g., PIP/DLA), against strict eligibility criteria, ensuring fast, accurate, and fair outcomes for all applicants.

2. Key Responsibilities

2.1 Evidence Assessment & Verification

Thoroughly review and evaluate supporting documentation provided by applicants (including Blue Badges, medical letters, DWP benefit entitlement statements, and visual impairment certificates).
Authenticate document validity, ensuring evidence meets defined eligibility standards and guidelines.
Exercise high attention to detail to identify missing, unclear, expired, or invalid documentation.

2.2 Salesforce CRM Queue & Workflow Management

Efficiently process incoming application queues within Salesforce CRM, maintaining high daily output volumes.
Accurately update applicant records, decision flags, and record statuses within the CRM platform.
Escalate complex, ambiguous, or borderline applications and appeals to the Subject Matter Expert (SME) in accordance with operational escalation protocols.

2.3 Data Protection & Compliance

Strictly adhere to UK GDPR and the Data Protection Act 2018 when handling sensitive Special Category medical data.
Ensure all applicant records and attached documentation are processed, stored, and verified in full compliance with confidentiality NDAs and company security policies.

2.4 Quality & Performance Standards

Meet daily processing volume targets and turnaround Key Performance Indicators (KPIs) set by management.
Participate in regular quality audits, 1-on-1 supervision check-ins, and team briefing sessions.

3. Person Specification3.1 Experience & Technical Skills

Essential: Meticulous attention to detail and strong proofreading skills.
Essential: Comfortable learning and navigating complex software systems, databases, or CRM platforms (experience with Salesforce CRM is advantageous but full training will be provided).
Essential: Strong administrative/analytical experience and ability to process evidence quickly and accurately under established guidelines.
Desirable: Basic familiarity with disability documentation (e.g., PIP awards, DLA letters, Blue Badges, consultant reports).

3.2 Key Attributes & Competencies

Analytical Thinking: Able to compare medical/benefit documents objectively against fixed eligibility matrices.
Focus & Consistency: High level of personal focus and concentration while undertaking repetitive digital verification tasks.
Data Discipline: A strong commitment to confidentiality and data security protocol.
Adaptability: Open to feedback and willing to adapt quickly to updated verification guidelines or system enhancements.

4. Working Schedule & Pattern

Contracted Hours: 37.5 hours per week.
Shift Pattern: 5 days scheduled between Monday and Saturday (daily operational window between 08:30 and 16:30).

Pay: £25,927.00 per year

Benefits:

Additional leave
Casual dress
Company pension
Free parking
Life insurance
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

digital consultant jobs in derby, dby

Eligibility Assessor

Team Member (Stock)

Customer Experience Consultant | S1 | Retail Banking | Nottingham

Microsoft Dynamics D365 Functional Consultant

Executive Document Controller

Project Manager

Digital Business Analyst_Contract Inside IR35_Nottingham (Consultant I)

Call Centre Sales Consultant - Whittington

Graduate Level - Territory Manager, Dental industry (East England)

Producibility Stress Engineer | Derby/ Bristol

Business systems analyst

Paralegal - New Builds and Developments

Assistant Civil Engineer - Water

Pre-Sales Consultant

Senior Ecommerce Implementation Consultant

Product Development Manager

Team Member

Retail Sales Advisor - Leicester

Senior Safety and Risk Consultant

Project Manager

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