Inbound customer service Work, Jobs in Derby, Dby (with Salaries)

Appointment Booker (Operations advisor)
SDL Surveying —Nottingham
- £26,228 a year
- Full-time
- Hybrid work
- Customer service
- English
- Typing
- Free parking
- Annual leave
Quick apply
4d
Customer Service Advisor
Experian —Nottingham
- Full-time
- Hybrid work
- Annual leave
Quick apply
Customer Service Advisor
Experian Information Solutions —Nottingham
- Full-time
- Hybrid work
- Annual leave
Customer Advisor Home
Hastings Direct —Leicester
- £26,230 - £29,500 a year
- Weekend availability
- Hybrid work
- Communication skills
- Referral programme
Inbound & Outbound Sales Consultant
ATM Group —Leicester
- £27,000 a year
- Weekend availability
- CRM software
- Computer literacy
- Computer skills
- Annual leave
- Referral programme
Quick apply
I&C Metering Advisor
Yü Group —Nottingham
- £26,228 a year
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Retentions Advisor
Hastings Direct —Leicester
- £26,230 - £29,500 a year
- Weekend availability
- Hybrid work
- Communication skills
- Referral programme
8d
Office Administrator
Daro Soft Furnishings —Ilkeston
- From £12.71 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Microsoft Office
- Free parking
- Employee discount
Quick apply
3d
Call Centre Sales Specialist
Gallagher —Nottingham
- £25,000 a year
- Full-time
- Communication skills
Sales Lead - Outbound Contact Centre
The Economist Group —Derby
- Hybrid work
- Communication skills
- Employee assistance programme
Quick apply
Consumer Support Case Handler - Initial 6 Month FTC
The CDA Group Ltd —Nottingham
- £24,785.69 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Employee discount
- Gym membership
Quick apply
3d
Sales Administrator
Bespoke Trade Group —Derby
- From £18,000 a year
- Part-time
- CRM software
- Customer service
- Communication skills
- Free parking
- Flexitime
Quick apply
Service Coordinator
Mettler Toledo —Leicester
- £25,420 - £30,000 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Life insurance
- Referral programme
Quick apply
Postroom Operative & Administration
Celebration of Life —Tamworth
- £13.73 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
- Annual leave
Quick apply
8d
Customer Service Executive
Experian —Nottingham
- Full-time
Quick apply
Customer Service Advisor
NAPIT —Mansfield
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
10d
Customer Service Representative
World of Sweets —Sutton-In-Ashfield
- £27,700 a year
- Temporary
- Hybrid work
- CRM software
- Health & wellbeing programme
- Work from home
Quick apply
1d
Inbound Sales Guide
GoDaddy —Nottingham
- From £25,000 a year
- Full-time
- Google Suite
- Employee stock purchase plan
- Annual leave
1d
Technical Sales Consultant - Renewable Energy
Pogo Energy Systems Ltd —Loughborough
- £50,000 - £80,000 a year
- Full-time
- CRM software
- Presentation skills
- In-person
- Free parking
Quick apply
11d
Final Duties Client Care Coordinator
Fidler & Pepper Ltd —Mansfield
- Organisational skills
10d

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inbound customer service jobs near derby, dby

Appointment Booker (Operations advisor)

SDL Surveying -
Nottingham

Quick apply

Job details

Permanent | Full-time
£26,228 a year
4 days ago

Benefits

Free parking
Casual dress
Additional leave
Cycle to work scheme
Annual leave
Company pension
Work from home
Company events
Employee discount
Paid volunteer time
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
English
Appointment booking and call handling
B2B sales
Customer interaction
Typing
Outbound calling
Communication skills

Full job description

Job Title: Operations Advisor
Location: Chilwell, Nottingham (Hybrid: 3 days in-office, 2 days remote)
Salary: £26,228 base, plus typical monthly bonus
Job Type: Full-Time, Permanent

About the Role:
We are seeking an Inbound and Outbound Appointment Booker to join our team. This role is ideal for someone with a passion for customer service. You will be responsible for making and receiving high volumes of calls, converting them into booked appointments, and managing the full booking process to ensure optimal scheduling.

Key Responsibilities:
- Conduct outbound calls to book appointments, ensuring surveyors’ diaries are fully utilized.
- Handle inbound calls, managing customer expectations and following up where necessary.
- Manage a work queue effectively, prioritizing tasks to meet service level agreements (SLAs).
- Identify and escalate priority issues, maintaining a high standard of customer service.
- Work closely with clients and customers, providing updates and handling objections confidently.

Who We’re Looking For:
- Target-driven with strong communication skills.
- Confident and professional telephone manner.
- Problem-solving ability and strong attention to detail.
- Team player with a flexible approach and a "can-do" attitude.
- Strong typing skills and ability to manage multiple tasks.

Benefits:
- Career development opportunities.
- Up to £15 per month towards gym/fitness membership.
- 28 days of annual leave (including bank holidays), increasing to 33 days with service.
- Additional paid leave for volunteering and personal time.
- Free lunch and drinks in the office.
- Discounts on high street and online shopping.
- Hybrid working model once passed probation.
- Critical Illness and Death in Service insurance cover.
- Participation in our Reward & Recognition Programmes.

Working Hours:
- Monday to Thursday: Shifts between 8am - 6pm
- Friday: Rotational shifts
- 1 in 4 Saturdays: 9am - 1pm

Application:
We value diversity and are committed to creating an inclusive environment for all employees. Please let us know if you require any reasonable adjustments during the recruitment process.

Join our team and build your career with us!

Pay: £26,228.00 per year

Benefits:

Additional leave
Casual dress
Company events
Company pension
Cycle to work scheme
Free parking
Referral programme
Work from home

Work Location: Hybrid remote in Nottingham NG9 6RZ

Quick apply

Refine Your Search

inbound customer service jobs in derby, dby

Appointment Booker (Operations advisor)

Customer Service Advisor

Customer Service Advisor

Customer Advisor Home

Inbound & Outbound Sales Consultant

I&C Metering Advisor

Customer Retentions Advisor

Office Administrator

Call Centre Sales Specialist

Sales Lead - Outbound Contact Centre

Consumer Support Case Handler - Initial 6 Month FTC

Sales Administrator

Service Coordinator

Postroom Operative & Administration

Customer Service Executive

Customer Service Advisor

Customer Service Representative

Inbound Sales Guide

Technical Sales Consultant - Renewable Energy

Final Duties Client Care Coordinator

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