solutions engineer Work, Jobs in derby, dby (with Salaries)

Senior Service Desk Engineer
Zenzero Solutions —Derby
- English
- Communication skills
Apprentice Technical Support Engineer
One Big Circle —Derby
- £9 an hour
- Full-time
- Schematics
- Engineering
- Analysis skills
Quick apply
Field Application Engineer – Drinks Industry
Figura Analytics —Loughborough
- £35,000 - £40,000 a year
- Hybrid work
- Schematics
- Engineering
- Data analysis skills
Quick apply
Manufacturing Engineer - Tooling
Assystem —Derby
- Project management
- Communication skills
Process Engineer
Assystem —Derby
- Engineering
- In-person
CAD Engineer
Rolls-Royce SMR —Derby
- £44,625 - £52,500 a year
- Full-time
- Hybrid work
- CAD
Software Engineer C#
Pektron —Derby
- Free parking
- Flexible schedule
Graduate Mechanical Engineer
Assystem —Derby
- AutoCAD
- Engineering
Manufacturing Engineer
Assystem —Derby
- Engineering
- Project management
- Employee assistance programme
Skilled Operative- UK Wide
Balfour Beatty —Derby
- In-person
Digital Delivery Coordinator
Balfour Beatty —Derby
- Hybrid work
- Organisational skills
- Annual leave
1d
IT Engineer (all genders)
HelloFresh —Derby
- Azure
- Windows
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
7d
IoT Engineer
Wabtec —Derby
- 8 hour shift
- Computer Science
- Agile
Quick apply
Mechanical CAD Engineer
Assystem —Derby
- AutoCAD
- CAD
- In-person
Junior Software Engineer
Stonebridge Mortgage Solutions Limited —Derby
- Full-time
- SQL
- Agile
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
7d
Manufacturing Engineer
Manthorpe Engineering Limited —Ripley
- From £50,000 a year
- Full-time
- CAD
- Microsoft Office
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
12d
Graduate Engineer
Markem-Imaje —Nottingham
- Hybrid work
- Engineering
- Presentation skills
- Communication skills
12d
Warehouse Solution Design Engineer
CEVALogistics —Ashby-De-La-Zouch
- Full-time
- AutoCAD
- Business development
- Communication skills
- Annual leave
- Employee discount
Senior Systems Engineer
Assystem —Derby
- In-person
Staff Software Engineer - Back End
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Azure
- System design
- Java

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solutions engineer jobs near derby, dby

Senior Service Desk Engineer

Zenzero Solutions
Derby

Apply Now

Job details

Permanent

Qualifications

English
Communication skills

Full job description

The Senior Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. You will provide exceptional standards of support to customers, across a variety of products, services and platforms. You will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience.

This role requires that you can demonstrate a technical capability that is relevant to achieving the required duties and responsibilities. This may be via a Zenzero technical assessment, or by holding recognised vendor certification(s).
Pluralsight Foundation role at Average, or above.
Foundation level Microsoft certification, or equivalent.
This role requires that you demonstrate the interpersonal and communication skills require to perform the role.
Fluent in English, both written and spoken.

Answer phone calls from end-users and working to resolve issues, on first contact, where possible.
Work on tickets assigned to you. These may have been logged via telephone, portal, booking systems, email, or a chat.
Record your work and time accurately, reflecting the effort expended. Making use of tooling to increase accuracy and timeliness of time entries.
Communicating with customers, via the appropriate channels, always ensuring that written and verbal communication is professional and meets our standards.
Ensure appropriate adherence to performance targets including KPIs and SLAs.
Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation.
Work with Team Managers, Team Leaders and Account Managers to ensure positive outcomes for our customers.

Apply Now

Refine Your Search

solutions engineer jobs in derby, dby

Senior Service Desk Engineer

Apprentice Technical Support Engineer

Field Application Engineer – Drinks Industry

Manufacturing Engineer - Tooling

Process Engineer

CAD Engineer

Software Engineer C#

Graduate Mechanical Engineer

Manufacturing Engineer

Skilled Operative- UK Wide

Digital Delivery Coordinator

IT Engineer (all genders)

IoT Engineer

Mechanical CAD Engineer

Junior Software Engineer

Manufacturing Engineer

Graduate Engineer

Warehouse Solution Design Engineer

Senior Systems Engineer

Staff Software Engineer - Back End

I want to receive the latest job alerts for solutions engineer in derby, dby

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