support analyst Work, Jobs in derby, dby (with Salaries)

IT Operations Support Analyst
BGIS —Derby
- Full-time
- Azure
- Customer service
- Windows
Product Analyst
Miniclip —Derby
- SQL
- Analysis skills
- IT
Data Analyst
Flint Bishop —Derby
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- SQL
- Free parking
- Employee discount
Quick apply
13d
Junior Digital Analyst
Balfour Beatty —Derby
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Annual leave
7d
ResChem QC Analyst Derby
ResChem Analytical Ltd —Derby
- Bachelor's degree
- Communication skills
- Employee assistance programme
Quick apply
1d
Service Desk Analyst
PA Housing —Leicester
- £34,140 - £35,590 a year
- Call to connect
- Hybrid work
- Azure
- Microsoft Office
- Annual leave
- Employee discount
3d
Strategy Analyst
ivolve Care and Support —Chesterfield
- Up to £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Planning Coordinator
CEVALogistics —Derby
- Full-time
- Continuous improvement
- Annual leave
- Employee discount
First Line Analyst 3
Computacenter —Nottingham
- Rotating shift
- Customer service
- Contracts
- IT
5d
Business Analyst
DAY - NIGHT PHARMACY LIMITED —Derby
- £35,000 - £45,000 a year
- Full-time
- Oracle
- SQL
- Analysis skills
Quick apply
Test Analyst
NEXT —Leicester
- From £34,214 a year
- Full-time
- Azure
- SQL
- APIs
- Free parking
- Employee discount
23h
Procurement Analyst
Nottingham University Hospitals NHS Trust —Nottingham
- £32,073 - £39,043 a year
- Full-time
6d
Business Analyst
Specsavers —Nottingham
- Up to £56,000 a year
- Full-time
- Analysis skills
20h
Sustainability Analyst
Mortgage Advice Bureau —Derby
- Up to £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
5d
Trainee Occupational Health Advisor
Optima Health —Derby
- £36,000 - £38,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Paid training
- Annual leave
8d
DIGITAL BUSINESS ANALYST
SOOLAR CONCEPTS LIMITED —Derby
- £35,500 a year
- Full-time
- Microsoft Excel
- Sales
- Data analysis skills
Quick apply
Service Desk Analyst
Sysco —Tamworth
- Full-time
- Bilingual
- Customer service
- English
Service Desk Analyst (First Line)
Sytner Group —Leicester
- Full-time
- IT
- Communication skills
- Employee discount
2h
Data Analyst / Developer
Steris —Derby
- Full-time
- DevOps
- SQL
- Project management
Business Analyst (Finance)
Central Coop —Lichfield
- £50,000 a year
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Paid training
- Annual leave
8d

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IT Operations Support Analyst

BGIS -
Derby

Apply Now

Job details

Full-time

Qualifications

Power BI
Azure
Customer service
Windows
Microsoft Office
SQL
Zendesk
IT support
SharePoint
ServiceNow
Communication skills
Active Directory
Intune
Help desk

Full job description

IT Operations Support Analyst

Location: South Normanton, Derbyshire (Alfreton)

Hybrid working (after training period)

Are you an experienced IT Support Engineer looking for your next challenge? We're looking for a talented 1st & 2nd Line IT Support Engineer to join our Global company with an office based in South Normanton. You'll deliver high-quality technical support across Office 365, Windows 10/11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time.

This is an exciting opportunity for someone who enjoys troubleshooting, problem-solving, and helping people get the best out of their technology.

Key Responsibilities for the role of IT Support Engineer:

Provide 1st and 2nd Line IT support via phone, remote tools, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Windows 10/11, Intune, and Azure.
Troubleshoot problems related to Active Directory, group policies, and user access permissions.
Configure and deploy PCs, laptops, mobile devices, and peripherals. Investigate and propose automation solution where possible to elevate heavy problem solving.
Escalate complex technical issues to 3rd Line Support or external vendors where necessary.
Build and maintain detailed and accurate process documentation and user guides
Follow IT security, data protection, and backup policies at all times.

Skills & Experience Required:

Proven experience in IT Support / Helpdesk / Service Desk / Technical Support (1st and 2nd Line).
Strong working knowledge of Microsoft 365 / Office 365, Windows 10/11, Intune, Azure AD and PowerApps. Some working knowledge of SQL Databases and PowerBi preferrable.
Familiar with Active Directory, Fault finding, laptop build and asset management.
Experience using ITSM / ticketing tools (such as Freshdesk, Zendesk, or ServiceNow).
Excellent troubleshooting, communication, and customer service skills.
Ability to manage multiple tickets and prioritise effectively.
A proactive, hands-on approach with strong attention to detail.
Work with a supportive and collaborative IT team.
Hands-on exposure to a wide range of modern technologies.
Excellent opportunity to progress your IT career in a varied, technical environment.

#BGISUK

Apply Now

Refine Your Search

support analyst jobs in derby, dby

IT Operations Support Analyst

Product Analyst

Data Analyst

Junior Digital Analyst

ResChem QC Analyst Derby

Service Desk Analyst

Strategy Analyst

Planning Coordinator

First Line Analyst 3

Business Analyst

Test Analyst

Procurement Analyst

Business Analyst

Sustainability Analyst

Trainee Occupational Health Advisor

DIGITAL BUSINESS ANALYST

Service Desk Analyst

Service Desk Analyst (First Line)

Data Analyst / Developer

Business Analyst (Finance)

I want to receive the latest job alerts for support analyst in derby, dby

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