Ticket manager Work, Jobs in Derby, Dby (with Salaries)

Senior Visitor Experience Officer
National Trust —Derby
- £27,612 a year
- Weekend availability
- Free parking
- Employee assistance programme
11d
Visits Coordinator - Admin
Ministry of Justice —Derby
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
7d
HR Administrator
Derby County Football Club —Derby
- Overtime
- Microsoft Powerpoint
- Customer service
- Administrative experience
- Annual leave
- Employee discount
Quick apply
Curriculum Manager - A Levels
Nottingham College —Nottingham
- £43,222 - £45,406 a year
- Management
- Maths
- Communication skills
- Annual leave
- Employee discount
Quick apply
13d
Conversion Rate Optimisation (CRO) Manager
Mortgage Advice Bureau —Derby
- Up to £50,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
5d
Nights Prep Team Leader
CH&CO —Derby
- £17.25 an hour
- Overtime
- Computer literacy
- Continuous improvement
- Computer skills
- Free parking
- Employee assistance programme
Senior Commercial Insights Manager
East Midlands Railway —Derby
- £66,000 a year
- Hybrid work
- Analysis skills
- Team management
- Employee discount
- Flexible schedule
6d
Group Category Manager
Mortgage Advice Bureau —Derby
- Up to £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Annual leave
- Employee discount
Quick apply
Digital Content Writer
Mortgage Advice Bureau —Derby
- Up to £40,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Analytics
- Annual leave
- Employee discount
Quick apply
6d
Production Operative
CH&CO —Derby
- £13.45 an hour
- Overtime
- Continuous improvement
- Communication skills
- Time management
- Free parking
- Employee assistance programme
6d
SEO and GEO Manager
Mortgage Advice Bureau —Derby
- Up to £50,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
5d
IT Support Manager
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Salesforce
- Leadership
- Communication skills
Senior Warehouse Operatives
CH&CO —Derby
- £14.45 an hour
- Overtime
- Computer literacy
- Continuous improvement
- Warehouse experience
- Free parking
- Employee assistance programme
6d
Wellbeing Coordinator
Ministry of Justice —Nottingham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
6d
Senior Business Development Manager
John Pye & Sons —Nottingham
- Full-time
- Sales
- Business development
- Team management
- Free parking
- Annual leave
Quick apply
Adviser Onboarding Officer
Mortgage Advice Bureau —Derby
- £27,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
8d
HUB Manager
Leicestershire County Council —Leicester
- £35,451 - £39,165 a year
- Hybrid work
- Customer service
- English
- Team management
- Flexible schedule
14d
Facilities Manager
SC Johnson Professional —Denby
- Weekend availability
- Leadership
- Communication skills
- Time management
- Free parking
- Annual leave
Goods In & Out Team Leader
CH&CO —Derby
- £14.45 - £16.25 an hour
- Overtime
- Continuous improvement
- Quality control
- Employee discount
6d
Production Line Servicer
CH&CO —Derby
- £14.45 an hour
- Overtime
- Continuous improvement
- Communication skills
- Time management
- Free parking
- Employee assistance programme
6d

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Senior Visitor Experience Officer

National Trust -
Derby

Apply Now

Job details

Full-time | Fixed term contract
£27,612 a year
11 days ago

Benefits

Free parking
Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Car scheme
Shuttle service provided

Qualifications

Front of house supervision
Complaint handling
Event management experience
Volunteer supervision
Events management

Full job description

We’re looking for someone with great people skills, who loves to inspire and delight by providing top-quality experiences for visitors, to join us as a Senior Visitor Experience Officer at Kedleston Hall near Derby.

You'll support the Visitor Operations and Experience Manager in making sure everything runs smoothly in what is a complex and lively visitor business, welcoming over 250,000 visitors each year. You'll manage a Programming Assistant as well as event volunteers.

You'll be required to work occasional evenings, regular weekend working as part of a duty manager rota and bank holidays.

This is a fixed term contract due to end when the postholder returns to the role. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 12 months.

Interview date: 10th September 2026

What it's like to work here:No day is the same, and through the year you'll be leading on planning and delivering a range of engaging events and activities for a range of target audiences, including families. These events could be in the hall or outdoors in the 800 acres of parkland surrounding the hall. You'll be evaluating visitor feedback and events, and striving to make the visitor experience accessible to all and highlighting the key stories of Kedleston's history.

Current seasonal programming at Kedleston includes Easter, South Asian Heritage Month, Summer of Play, Diwali, Christmas as well as seasonal nature focused activities.

You'll work closely with other teams on site, supporting high presentation standards, championing inclusive customer service and ensuring income generation targets are met through events. You'll support writing interpretation and signage for use across the property, following brand guidelines.

This is an active operational role which includes duty lead responsibilities on a rota system.

What you'll be doing:As part of the visitor operations and experience team of 16 staff, you'll be focused on achieving the highest standards of presentation and service, helping everything to run smoothly during projects, events and busy school holidays throughout the year. This will include working with third party suppliers and local community organisations.

You’ll work alongside colleagues in the Welcome team to make sure everyone who visits has everything they need to enjoy their day.

You'll work closely with the Communications and Marketing Officer to ensure the events you have planned are marketed to the intended local audiences and encourage visits to Kedleston.

As duty manager, you'll be responsible on the day for the smooth running of the property during opening hours, acting as the main contact point for staff, volunteers, and customers in case of emergency, enquiry or complaint. Sometimes you may need to get stuck in and help wherever you’re needed, to keep the whole place running smoothly. This might include car parking supervision, driving visitors to the hall in the access buggy shuttle, or supporting other teams with deliveries.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking forWe’d love to hear from you if you’re:

experienced in devising and running activities to inspire and engage people
skilled at communicating, and building good working relationships with people in your team and beyond
aware of ways to interpret precious collections of art and objects to a wide variety of people
well-organised, and able to work at pace and keep to time
confident that you can deal with all kinds of people in all kinds of situations
flexible, yet with a focus on always giving high standards of customer service
used to working with and supervising volunteers

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme (for roles that meet the salary criteria)

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Fixed Term f/t (37.5 hrs pw to 15/10/27)

Apply Now

Refine Your Search

ticket manager jobs in derby, dby

Senior Visitor Experience Officer

Visits Coordinator - Admin

HR Administrator

Curriculum Manager - A Levels

Conversion Rate Optimisation (CRO) Manager

Nights Prep Team Leader

Senior Commercial Insights Manager

Group Category Manager

Digital Content Writer

Production Operative

SEO and GEO Manager

IT Support Manager

Senior Warehouse Operatives

Wellbeing Coordinator

Senior Business Development Manager

Adviser Onboarding Officer

HUB Manager

Facilities Manager

Goods In & Out Team Leader

Production Line Servicer

I want to receive the latest job alerts for ticket manager in derby, dby

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