Caller Work, Jobs in Dereham, Nfk (with Salaries)

Emergency Call Handler - Nights
Careline365 —Norwich
- £13.31 an hour
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
3d
Emergency Call Handler - Full Time
Careline365 —Norwich
- £12.81 an hour
- Full-time
- Hybrid work
- Free parking
- Annual leave
3d
Medical Administrator / Medical Secretary / Receptionist (Patient services assistant)
Mattishall & Lenwade Surgeries —Dereham
- £12.71 an hour
- Weekend availability
- Microsoft Outlook
- Administrative experience
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
Trainee Patient Services Assistant
Mattishall & Lenwade Surgeries —Dereham
- From £12.71 an hour
- Weekend availability
- Microsoft Outlook
- Administrative experience
- Analysis skills
- Employee discount
Quick apply
10d
Patient Experience Administrator
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust —King's Lynn
- £25,272 a year
- Full-time
- Administrative experience
8h
NIDAS Triage IDVA
Leeway Domestic Violence & Abuse Services —Norwich
- £26,895 a year
- Full-time
- Microsoft Office
- Working with children
- Travel
Quick apply
Telephonist & Out of Hours Receptionist
Norfolk & Suffolk Foundation Trust —Norwich
- £25,760 - £27,476 a year
- Weekend availability
- Microsoft Office
- Front desk
- Communication skills
- Annual leave
- Employee discount
7d
Call Handler - Initial Response Service
Norfolk & Suffolk Foundation Trust —Norwich
- £25,760 - £27,476 a year
- Full-time
- Administrative experience
- Organisational skills
- IT
10d
Relief Receptionist
Inspiration Trust —Norwich
- £12.85 - £13.05 an hour
- Hospitality
- Administrative experience
- Front desk
- Annual leave
Medical Receptionist
SpaMedica —Norwich
- £25,000 a year
- Full-time
- Employee discount
- Referral programme
Quick apply
GP Receptionist
East Harling & Kenninghall Medical Practice —Norwich
- Overtime
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Annual leave
Quick apply
3d
CYP Peripatetic Administration Assistant
East of England Community Health and Care NHS Trust —Norwich
- £25,760 - £27,476 a year
- Weekend availability
- Oracle
- Customer service
- Microsoft Office

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Emergency Call Handler - Nights

Careline365 -
Norwich

Apply Now

Job details

Full-time
£13.31 an hour
3 days ago

Benefits

Company pension
Tech scheme
Employee assistance programme
Employee discount

Full job description

EMERGENCY CALL HANDLER - Nights

Your Hello Could Change Everything
Imagine answering a call that turns worry into relief — or even saves a life. That’s the power of hello at Careline365.

As an Emergency Call Handler, you’ll be the calm voice and reassuring presence for vulnerable clients when they need help the most. Every call matters, and every response makes a difference.

If you’re empathetic, attentive, and ready to make an impact, this is your chance to truly help your community.

Hours: 35 hours per week

Shift pattern: You will be working 4 days between Monday and Sunday. The hours you'll be working are from 22:00 to 06:00. You will always be guaranteed 1 weekend in 4 off and you will have your rota 4 weeks in advance.

Salary: £24,224.20 per annum (£13.31 per hour)

Location: Hybrid - Norwich

Start Date : 3rd August 2026 - Please note that this role is subject to pre‑employment screening, including basic DBS checks and two years of referencing. All screening must be completed prior to your start date, which may result in the start date being adjusted if required.

You need to be able to commit to 3 weeks of Full Time Training, Monday - Friday 09:30 - 17:00

For this role, you need 5mpbs upload and 15mpbs download internet speed

Appello Perks

217 hours holiday rising to 231 with length of service. This includes bank holidays that you will work (if rotated).
We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
24/7 employee assistance programme with an easily accessible app!
Family and friends’ discounts on our services & products
Pension Scheme, up to 3% employers contribution
Smart Tech scheme

ABOUT YOU

You must possess a genuine desire to help the community, be empathetic and have the ability to sympathetically communicate with a distressed caller.

You have had a minimum of a year's experience in a call centre environment dealing with customers and have worked remotely.

A good general standard of education is required, but we believe that with the right core values and training, you could thrive in this role.

This is a rewarding role where trust is key. But it can also be tough, so you’ll need to be resilient too! You’ll also need the drive to meet personal targets whilst delivering excellent customer service.

THE ROLE

The heart of the Emergency Call Handler role is to arrange help for our vulnerable clients when they need us the most.

Your hello

can save the day

or save a life

That's the power of hello

At Careline365, every call you answer makes a difference.

With a cool head an empathetic manner you will be answering varying calls , anything from providing reassurance, actioning accidental calls or test calls, to contacting emergency services.

READY TO APPLY

If you are interested in this role please follow upload your CV and answer a few questions about yourself. For more hints and tips check out our guide here!

OTHER INFORMATION

This is an exciting time at Careline365- we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.

We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.

If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.

Apply Now

Refine Your Search

caller jobs in dereham, nfk

Emergency Call Handler - Nights

Emergency Call Handler - Full Time

Medical Administrator / Medical Secretary / Receptionist (Patient services assistant)

Trainee Patient Services Assistant

Patient Experience Administrator

NIDAS Triage IDVA

Telephonist & Out of Hours Receptionist

Call Handler - Initial Response Service

Relief Receptionist

Medical Receptionist

GP Receptionist

CYP Peripatetic Administration Assistant