Customer service supervisor Work, Jobs in Dereham, Nfk (with Salaries)

Customer Experience Team Leader
Zipwater —Dereham
- Full-time
- Customer service
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply
Sales & Customer Supervisor
Specialist Toughened Glass Ltd —Rackheath
- £35,500 - £39,800 a year
- Full-time
- Sales
- Customer service
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
Retail Supervisor
Cotton Traders —Norwich
- £13.21 an hour
- Employee discount
Quick apply
10d
Customer Service Supervisor
Designer Contracts —Norwich
- £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Leadership
- Free parking
- Employee discount
Team Leader
Card Factory —Norwich
- £13 an hour
- Leadership
Supervisor
Quasar lasertag —Norwich
- Part-time
- Hospitality
- Sales
- Supervising experience
- Store discount
- Employee discount
Quick apply
Team Leader
The Rank Group —Norwich
- £13.60 an hour
- Hospitality
- Sick pay
Quick apply
Team Leader
Kier Group —King's Lynn
- Full-time
- Travel
- Mentoring
- Communication skills
- Flexible schedule
2h
National Security Operations Room Supervisor
Mitie —Norwich
- Full-time
- Management
- Communication skills
4h
Supervisor
Holland & Barrett —Diss
- £14 an hour
- Full-time
- Customer service
- Leadership
- Store discount
- Annual leave
Assistant Store Manager 40 hours/week - Kings Lynn
Vodafone —King's Lynn
- £30,000 a year
- Weekend availability
- Employee discount
7d
Customer Service Team Leader
Flutter Entertainment —Norwich
- From £13.25 an hour
- Part-time
- Employee discount
- Sick pay
14d
People & Service Team Leader
River Island —King's Lynn
- Part-time
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
4d
Shift Supervisor
Starbucks Norwich – Haymarket —Norwich
- £12.00 - £13.20 an hour
- Part-time
- Customer service
- Food service
- Leadership
- Employee discount
Quick apply
12d

Related jobs to explore

Based on your search for customer service supervisor

Retail Supervisor
Cotton Traders —Norwich
Deputising for the Store Manager, leading the overall responsibility of the store on 2 days of the week, as well as holidays.
£13.21 an hour
Quick apply
10d
Full Time Area Manager (Cleaning Industry) - 2
GSF SANDYLIGHT LTD —Peterborough
Full UK driving licence (regular travel required). Company vehicle, phone, laptop, and fuel card. Minimum 2 years’ management experience in the cleaning or…
£30,000 - £35,000 a year
Quick apply
13d

I want to receive the latest job alerts for customer service supervisor in dereham, nfk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service supervisor jobs near dereham, nfk

Customer Experience Team Leader

Zipwater -
Dereham

Quick apply

Job details

Full-time

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Sick pay
On-site parking

Qualifications

Customer service
Leadership
Communication skills

Full job description

Are you passionate about leading teams and delivering world-class customer service?

Zip Water is seeking a dynamic Customer Success Team Leader to oversee the daily operations of our Aftersales Team, while supporting the wider Customer Success department.

With unrivalled expertise in filtered boiling, chilled and sparkling water, Zip Water is known globally for being home to the world’s most advanced drinking water systems.

As a Team Leader, you will lead the team of advisors providing, feedback, support and maintain high standards of customer service taking into account the needs of both internal and external customers. The role will require a customer focused problem solver with strong communication and leadership skills to drive continuous improvement and team cohesion.

Core Role & Responsibilities:

Drive a culture of accountability, empathy, and continuous improvement, by fostering a collaborative, motivated, and customer-oriented team culture.
Lead, coach, and develop a team to meet performance targets and adhere to standards
Day to day resource planning of the Aftersales team using data to support key KPIs.
Oversee the Aftersales process, ensuring timely and efficient allocation of resource to meet customer SLAs.
Champion a customer-first approach across the team and wider Customer Experience Team.
Using customer feedback to investigate areas of improvement and implement in line company process to improve the customer journey.
Work collaboratively with other Team Leaders within our Customer Experience Team to optimise workflows and resource allocation.
Build good working relationships with all colleagues based on trust and respect to ensure we can deliver for the customer.
Conduct regular team meetings, one-to-ones, and performance reviews
Establish KPIs to accurately Aftersales performance
Report on teams performance, highlighting successes and addressing areas for improvement.

Requirements

Able to communicate effectively with different individuals within the business whether this is in person, via phone or email
Proven track record in leading high performance Customer Experience teams
Great leadership & problem solving skills
The ability to help deliver exceptional customer service & operational efficiency
The desire and passion to drive continuous improvement and innovation

Benefits

25 days annual leave + bank holidays
Company Sick Pay
We offer a professional collaborative environment that is relaxed and focused
Full training and continuous support with your team
Free onsite parking
Cycle to Work scheme available
A market leading company pension
Holiday purchase scheme
Life assurance
Employee rewards and discounts through Perks at Work
Option to join Health Care Cash Plan
24/7 365-day access to Employee Assistance Programme
Well-being programs – including discounted gym membership
Access to on-going learning and development with our online learning platform

Quick apply

Refine Your Search

customer service supervisor jobs in dereham, nfk

Customer Experience Team Leader

Sales & Customer Supervisor

Retail Supervisor