Night team Work, Jobs in Dereham, Nfk (with Salaries)

Claims Agent - Weekend Night Shift, 14hrs per week (Sat 4pm -midnight, Sun 8pm - 4am)
Coplus —Norwich
- £9,384 a year
- Weekend availability
- Customer service
- No experience needed
- Microsoft Office
5d
Bank Residential Support Worker
Aspris —Hingham
- £12.60 - £13.85 an hour
- Experience working with children
- School
- Employee discount
- Gym membership
Royal Mail Delivery Driver - Norwich Delivery Office
Angard Staffing —Norwich
- £13.69 - £16.44 an hour
- Temporary
Nights Team Member
Premier Inn —Norwich
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
Live-in Care Assistant 3 weeks on / 1 week off, or long-term placement available.
Caremark Ltd —Cromer
- £850 a week
- Full-time
- English
- IT
- In-person
- Employee discount
- Gym membership
Quick apply
Intake Operative
Albert Bartlett —Worstead
- £13.65 an hour
- Full-time
- IT
- Health & wellbeing programme
- Annual leave
Quick apply
Machine Minder (4x12 hour shifts weekly, days/nights rotating)
Albert Bartlett —Worstead
- 12 hour shift
- Health & wellbeing programme
- Annual leave
Quick apply
Motor Claims Handler
Verisk —Norwich
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Call Handler - Initial Response Service
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Communication skills
5d
Night Manager
JBP Tourism Ltd —Burnham Deepdale
- £15.10 - £15.92 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
Quick apply
Customer and Trading Manager - Nightshift
Sainsbury's —Norwich
- From £31,450 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
11h
Recovery Worker (Nights)
Eastern Health Care LTD —Long Stratton
- Up to £14.20 an hour
- Part-time
- IT
- In-person
- Communication skills
- Paid training
Quick apply
5d
Customer Assistant
Lidl —Norwich
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
4d
Telecare Team Leader - Nights
Careline365 —Norwich
- £30,975 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Analysis skills
- Free parking
- Annual leave
7d
NHS 111 Health Advisor - Norwich
Integrated Care 24 Ltd —Norwich
- £12.75 an hour
- Weekends only
- English
- Patient care
- IT
- Annual leave
- Employee assistance programme
3d
Warehouse Operative - Nights
Evri —Norwich
- £12.71 an hour
- Full-time
- Annual leave
5h
Healthcare Assistant
Apollo Home Healthcare —Dereham
- £16 - £18 an hour
- 12 hour shift
- In-person
- Annual leave
- Referral programme
Quick apply
Tesco Colleague Nights - Aylsham Superstore
Tesco UK —Norwich
- £13.28 - £14.55 an hour
- Part-time
- School
3d
Ambulance Care Assistant
Health Transportation Group UK LTD —Norwich
- £13 an hour
- Overtime
- IT
- Employee assistance programme
- Referral programme
5d
Night bakery assistant
The Tudor Bakehouse —Harleston
- £14 - £15 an hour
- Part-time
- Hospitality
- Culinary experience
- Bakery
Quick apply
14d

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Claims Agent - Weekend Night Shift, 14hrs per week (Sat 4pm -midnight, Sun 8pm - 4am)

Coplus -
Norwich

Apply Now

Job details

£9,384 a year
5 days ago

Qualifications

Customer service
GCSE
No experience needed
Microsoft Office
Mentoring
IT
Financial services
Business coaching
Communication skills
Time management

Full job description

Claims Agent - Night Shift 14hrs per week

Saturday 4pm - Midnight & Sunday - 8pm - 4am including bank holidays

Salary: £9,384 per year

Work location: Working from home once in office training is completed

Initial training will be Monday - Friday in our Norwich office 9am -5pm for the first 2/3 weeks upon joining

Location: Norwich Office/ Home working

With full training given we are looking for people who are confident n communicating with our customers over the phone and via email and have real "can do" positive mind set.

We pride ourselves in providing our customers with a high level of service 24/7 365 days a year service.

Experience: Customer Service experience is desirable but not essential. No previous experience?, don't let that stop you from applying. Here at Coplus our focus is on hiring the right people and delivering excellent training

Potential Start date dependent on candidate but ideally no later than 1 September 2026

You will be fully trained and become the expert, demonstrating positive behaviours aligned to our company values and performance indicators. You will be agile and motivated with a can do, role your sleeves up team player mind set. To always be ready to learn new things, expanding your knowledge and personal growth within and outside of your job role. Providing our customers with certainty and confidence.

You will be receiving claims, and quickly taking care of the customers journey, ensuring to select the right track to achieve good customer and business outcomes, always ensuring they are processed accurately and efficiently, while providing excellent customer service.
You will always ensure claims are processed according to policy wording or contracted terms of business

Duties and Responsibilities
Receiving claims via email and phone, and quickly taking care of the customers journey, ensuring to select the right track to achieve good customer and business outcomes
Managing emails and incoming phone calls in line with SLAs
Ensure that all information collected is recorded accurately and clearly
Manage cases effectively, Liaise with the in hours teams with clear communications emails ensuring each influence you have of any case is effective and moves the case to conclusion.
Handle incoming post/email
Ensure that SLA's and company procedures are adhered to at all times.
Escalating potential fraudulent claims through the appropriate channels.
Escalating complaints through the appropriate channels.
Contribute to and follow at all times, the firms policy on Treating Customers Fairly.
Maintain professional competence by ensuring the department complies at all times with the Training and Competence procedures of the firm.
You must always act with integrity, due skill, care and diligence
You must be open and cooperative with the FCA, the PRA and other regulators.
You must pay due regard to the interests of customers and treat them fairly.
You must observe proper standards of market conduct.
Operate and comply with the requirements of the firms own procedures, the Financial Services and FCA regulations.

Person Specification
Knowledge, Skills and Competencies

Essential
Good basic English and Maths skills (at least GCSE grade C or equivalent)
Proficient in MS Office
Reliable, timekeeping
Ability to learn and competently use different IT systems
Accuracy and attention to detail
An organised approach and good time management skills
Cooperative team player
Ability to work collaboratively within a team environment
Demonstrates empowerment and deploys this positively and appropriately
Confident with verbal and written communication skills
Able to deliver good customer Service.
A responsible attitude towards the handling of information, including the ability to collect, analyse and summarise information.
Strong organisation skills with the ability to work to a high standard towards deadlines & SLAs.
Excels at operating in a fast paced environment.
The ability to effectively manage own caseload.
A responsible attitude towards the handling of information, including the ability to collect, analyse and summarise information.
Great communicator through all channels available
Demonstrate the ability to identify information required in order to make appropriate and effective decisions under pressure.
Strong organisation skills with the ability to work to a high standard towards deadlines.

Desirable
Ability to prioritise their own workload as well as that of others, to work on their own initiative and to identify improvements on an ongoing basis.
Ability to persuade and influence others.
Ability to problem solve and generating and build on new ideas.
Excellent coaching and mentoring skills to develop others.
Thorough understanding of FCA regulations.
Experience of developing and implementing process change; reducing contact centre costs and improving performance.
Expected Behaviours

Demonstrate the business values at all times:
Customer First
Always improving
Show professionalism
Shared purpose
Make a difference

Apply Now

Refine Your Search

night team jobs in dereham, nfk

Claims Agent - Weekend Night Shift, 14hrs per week (Sat 4pm -midnight, Sun 8pm - 4am)

Bank Residential Support Worker

Royal Mail Delivery Driver - Norwich Delivery Office

Nights Team Member

Live-in Care Assistant 3 weeks on / 1 week off, or long-term placement available.

Intake Operative

Machine Minder (4x12 hour shifts weekly, days/nights rotating)

Motor Claims Handler

Call Handler - Initial Response Service

Night Manager

Customer and Trading Manager - Nightshift

Recovery Worker (Nights)

Customer Assistant

Telecare Team Leader - Nights

NHS 111 Health Advisor - Norwich

Warehouse Operative - Nights

Healthcare Assistant

Tesco Colleague Nights - Aylsham Superstore

Ambulance Care Assistant

Night bakery assistant

I want to receive the latest job alerts for night team in dereham, nfk

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