Service desk support Work, Jobs in Desborough, Nth (with Salaries)

Support Engineer - Mobile (Northamptonshire)
RM Education Limited —Desborough
- Maintenance
- IT
- School
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
- Time management
Receptionist - Evenings - SEPTEMBER START
The Bedford College Group —Corby
- £24,552 - £26,754 a year
- Customer service
- Organisational skills
- Front desk
9d
Guest Service Assistant - Front Office (Reception) - 12 month fixed term
Hampton by Hilton Corby —Corby
- £12.85 an hour
- Part-time
- Bilingual
- Hospitality
- Microsoft Excel
- Free parking
- Store discount
Quick apply
9d
Evening Receptionist
The Bedford College Group —Kettering
- £24,552 - £26,754 a year
- Weekend availability
- Customer service
- Travel
- Organisational skills
7d
Systems Analyst
Sharp UK —Peterborough
- Full-time
- Hybrid work
- Azure
- Customer service
- Scripting
- Free parking
- Gym membership
Quick apply
5d
Operational Support Officer
HM Courts & Tribunal Service —Northampton
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
12d
Service Desk Analyst
Leicestershire Partnership NHS Trust —Leicester
- £28,392 - £31,157 a year
7d
Service Controller
Pioneer Plant —Corby
- £32,000 - £34,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- IT
- Free parking
Quick apply
IT Service Desk Team Leader
Simplify Group —Leicester
- £45,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Continuous improvement
- Free parking
- Employee discount
Quick apply
2d
Human Resources Administrative Officers - Milton Keynes and East Kilbride
Foreign, Commonwealth & Development Office —Milton Keynes
- £29,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
13d
Cash Desk Volunteer
British Heart Foundation —Corby
- Employee discount
Senior Service Desk Analyst
PA Housing —Leicester
- £36,905 - £38,474 a year
- Call to connect
- Hybrid work
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
16h
Review Officer
National Crime Agency —Leicester
- £4,218 - £53,493 a year
- Full-time
- Hybrid work
- Presentation skills
- In-person
- Annual leave
5d
Customer Experience Manager
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
- IT
- Leadership
Quick apply
Front Desk Receptionist
Fascord Limited —Hinckley
- £24,420.00 - £25,589.17 a year
- Full-time
- Bilingual
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
1d
Technical Service Desk Advisor
Ricoh —Northampton
- Communication skills
6d
IT Service Desk Specialist
The Watches of Switzerland Group —Leicester
- Rotating shift
- Microsoft Outlook
- Customer service
- Windows
- Employee assistance programme
Telephone and Administration Volunteer (Homestore) - Retail
British Heart Foundation —Corby
- Employee discount
MS Dynamics 365 Business Central Service Desk Analyst
HBP Group —Peterborough
- £40,000 - £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
Quick apply

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service desk support jobs near desborough, nth

Support Engineer - Mobile (Northamptonshire)

RM Education Limited -
Desborough

Apply Now

Job details

Permanent

Qualifications

Maintenance
ITIL
ServiceNow
IT
CompTIA A+
Time management

Full job description

Overview:

Would you like to help enrich the lives of learners around the world?

At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.

RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).

RM Technology is a market-leading supplier of ICT products and services to UK schools and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband

Visit us here to find out more: www.rm.com/education

The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting users who may not necessarily have IT backgrounds.

We can offer you a competitive salary + Benefits

Last date to apply - 18/05/2026

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.

Responsibilities:

Working as part of a wider onsite services IT team, the role provides opportunity for future progression and personal development for self-motivated employees looking to build their career in IT.

Your key responsibilities:

To be the customer face of RM, ensuring our customers receive great service.
To assist the service desk with the delivery of the IT managed support service.
Provide school-based users with technical assistance and report service issues in accordance with the service desk policies.

Have an understanding of the importance of safeguarding in education and take responsibility for safeguarding alongside other members of staff.

Experience:

Our ideal candidate would demonstrate the following behaviours.

Excellent Customer focus, problem solving and time management skills.
Excellent communication both verbally and written.
Punctual and able to prioritise own workload.
Able to diagnose and troubleshoot issues, asking customers relevant questions to get the issue resolved and knowing when to research and when to escalate.
Able to work well with remote teams and build strong working relationships.

Skills

Maintenance and support of Desktop & Mobile Devices including Laptops, Chromebooks and Tablets.
Peripheral Support inc. Printing, Scanning, Interactive Screens, Projectors and Audio/Visual Equipment.
Basic wired and wireless networking and troubleshooting
Image build and deploy tools – Microsoft and Apple devices
Basic Operational knowledge of Microsoft 365 and/or Google Workspace
Technical knowledge and experience equivalent to CompTIA A+ or similar.
A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage.

Apply Now

Refine Your Search

service desk support jobs in desborough, nth

Support Engineer - Mobile (Northamptonshire)

Help Desk Engineer

Receptionist - Evenings - SEPTEMBER START

Guest Service Assistant - Front Office (Reception) - 12 month fixed term

Evening Receptionist

Systems Analyst

Operational Support Officer

Service Desk Analyst

Service Controller

IT Service Desk Team Leader

Human Resources Administrative Officers - Milton Keynes and East Kilbride

Cash Desk Volunteer

Senior Service Desk Analyst

Review Officer

Customer Experience Manager

Front Desk Receptionist

Technical Service Desk Advisor

IT Service Desk Specialist

Telephone and Administration Volunteer (Homestore) - Retail

MS Dynamics 365 Business Central Service Desk Analyst

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