1st line support Work, Jobs in Desford, Lec (with Salaries)

IT Apprentice
Tgw Group —Market Harborough
- Maintenance
- Microsoft Office
- Communication skills
Quick apply
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
IT Engineer (MSP)
Mark1 IT Solutions Ltd —Melton Mowbray
- £36,000 - £40,000 a year
- Weekend availability
- Travel
- In-person
- Up to 25% travel
- Free parking
- Paid training
Quick apply
5d
Subsidence Claims Handler
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
2nd Line Desktop Support Technician
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Annual leave
Operations Crew
Legends Global (Europe) —Derby
- Weekend availability
- Communication skills
1st/2nd Line IT Support Analyst
HealthNet Homecare —Swadlincote
- £28,000 a year
- Full-time
- Azure
- Windows
- Analysis skills
- Employee discount
- Referral programme
Student Activities Development Coordinator
University of Leicester Students' Union —Leicester
- From £26,228 a year
- Full-time
- Customer service
- Bachelor's degree
- Organisational skills
- Health & wellbeing programme
Quick apply
4d
Senior 1st Line Support
VINCI Construction —Risley
- Mentoring
- SharePoint
- Training & development
- Annual leave
- Employee assistance programme
IT Support Technician
Complete Computer Solutions —Derby
- From £25,000 a year
- Overtime
- English
- SharePoint
- In-person
- Free parking
- Annual leave
Quick apply
6d
Student Communities Development Coordinator
University of Leicester Students' Union —Leicester
- £26,228 a year
- Full-time
- Supervising experience
- Project management
- University
- Health & wellbeing programme
Quick apply
4d
1st Line IT Support Engineer (MSP) – Remote & Onsite
BubbleIT Solutions Limited —Beeston
- £26,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Windows
- Travel
- Free parking
- Employee discount
Quick apply
18h
Senior Complaints Operations Leader
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Annual leave
8d
Analyst - Grade 1
ALS —Coventry
- £25,878 a year
- Weekend availability
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee discount
1d
Goods In Coordinator
Legends Global (Europe) —Coventry
- Continuous improvement
- Annual leave
- Employee assistance programme
6d
Assistant Educational Psychologist
Coventry City Council —Coventry
- Research
- Experience working with children
- School
4d
Adviser Onboarding Officer
Mortgage Advice Bureau —Derby
- £27,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
7d
Event Executive
Legends Global (Europe) —Coventry
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
12d
Junior Application Developer - (3-month fixed term contract)
Potter Clarkson —Nottingham
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
Quick apply
Digital Content Writer
Mortgage Advice Bureau —Derby
- Up to £40,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Analytics
- Annual leave
- Employee discount
Quick apply
5d

I want to receive the latest job alerts for 1st line support in desford, lec

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Apprentice

Tgw Group -
Market Harborough

Quick apply

Job details

Apprenticeship

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Ticket management
Maintenance
Microsoft Office Suite
Microsoft Office
Network infrastructure
Ticket management systems
Technical support incident logging
Network support
Software testing
Root cause analysis
BTEC
Communication skills
A Level
Help desk
VPN

Full job description

Job Introduction

As an apprentice, you’ll work alongside experienced professionals, supporting IT systems, troubleshooting technical issues, and learning to maintain essential infrastructure. Whether you're a recent school leaver or looking for a career change, this program will provide the training and mentorship needed to thrive in the ever-evolving tech industry.

WHAT YOU’LL BE HANDLING

Providing 1st and 2nd line user support via calls and logged issues on the ticketing system.
Managing and troubleshooting site-to-site and client-to-site VPNs using appropriate tools.
Proactively identifying and addressing ongoing technical issues, analysing reports to pinpoint root causes, and working with the Development Team to implement solutions or deliver training.
Escalating 3rd line issues while maintaining client communication until resolution.
Assisting in the support and maintenance of networks and servers.
Conducting Warehouse Control Systems code and module testing to support system upgrades and enhancements.
Working towards your Digital & Technology Solutions Professional L6 degree.

WHAT YOU’LL NEED

Minimum of 3 A-Levels/Level 3 BTEC IT
A passion for IT
self-driven and keen to learn
Microsoft Office skills
Proficient communication skills

Quick apply

Refine Your Search

1st line support jobs in desford, lec

IT Apprentice

2nd Line Technical Analyst

IT Engineer (MSP)

Subsidence Claims Handler

2nd Line Desktop Support Technician

Operations Crew

1st/2nd Line IT Support Analyst

Student Activities Development Coordinator

Senior 1st Line Support

IT Support Technician

Student Communities Development Coordinator

1st Line IT Support Engineer (MSP) – Remote & Onsite

Senior Complaints Operations Leader

Analyst - Grade 1

Goods In Coordinator

Assistant Educational Psychologist

Adviser Onboarding Officer

Event Executive

Junior Application Developer - (3-month fixed term contract)

Digital Content Writer

I want to receive the latest job alerts for 1st line support in desford, lec

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected