director of customer experience Work, Jobs in devonport, dev (with Salaries)

Regional Trainer
OCS Group —Plymouth
- Monday to Friday
- Travel
- Contracts
Quick apply
Deputy Head of Estates
University Hospitals Plymouth NHS Trust —Plymouth
- £66,582 - £77,368 a year
- Full-time
- Engineering
4d
Head of Channel (Merchants)
Genuit Group —Stonehouse
- Weekend availability
- Management
- Microsoft Office
- Plumbing
3d
Business Change Manager
University Hospitals Plymouth NHS Trust —Plymouth
- £57,528 - £64,750 a year
- Full-time
10d
Operations Administrator
Access4Lofts Ltd —Plympton
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- English
Quick apply
2d
Head of Estate Development
University Hospitals Plymouth NHS Trust —Plymouth
- £79,504 - £91,609 a year
- Full-time
- Project management
- Patient care
4d
Technical Manager (Food)
INTERFISH LIMITED —Plymouth
- £50,000 - £60,000 a year
- Full-time
- Management
- In-person
- Leadership
Quick apply
4d
Customer Advisor
Vospers —Plymouth
- £26,436.80 a year
- Full-time
- Sales
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
3d
Project Manager
Plessey —Plymouth
- Full-time
- Project management
- Communication skills
- Gym membership
Quick apply
Business Development Manager (BDM) - Plymouth - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Plymouth
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Estate Agent Valuer / Lister
Falcon —Plymouth
- £50,000 - £60,000 a year
- Full-time
- Sales
- English
- Analysis skills
Quick apply
4d
Contact Lens Optician
Specsavers —Plymouth
- Part-time
Senior Quality Manager
Costain —Plymouth
- Full-time
- Engineering
- Microsoft Office
- Master's degree
Deputy Lead Radiographer Breast Imaging
University Hospitals Plymouth NHS Trust —Plymouth
- £49,387 - £56,515 a year
- Weekend availability
- Travel
- Data entry
4d
Process Engineering Manager
Plessey —Plymouth
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Gym membership
Quick apply
Senior Marketing Executive
Trewithen Dairy —Bodmin
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Consultant Respiratory Physiotherapist / Consultant Respiratory Nurse
University Hospitals Plymouth NHS Trust —Plymouth
- £79,504 - £91,609 a year
- Full-time
- Leadership
10d
Lift Engineer (Plymouth)
MedicoPartners —Plymouth
- £38,000 - £43,000 a year
- Full-time
- Maintenance
- English
Quick apply

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Regional Trainer

OCS Group -
Plymouth

Quick apply

Job details

Permanent

Qualifications

Contracts

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Days of Working: Monday to Friday, travel may be required during the weekend to/from training course. Excessive travel due to area covered (South Wales & South West). Overnight stays may be required on regular basis. Travel/accommodation cost covered by the employer.

Working with the Court Security Director, Head of Security Operation, Training Coordinator, Operations management teams and wider OCS support functions to design and deliver effective practical learning and development solutions that are compliant with contract requirements and extend the operational and people skills within our business.

Reporting directly to the Regional Senior Manager to ensure all staff are trained within a controlled contract specific training matrix that reflects the integrated management system.

The Regional Trainer must have a training background (with preferred qualification e.g. Level 3 AET) and have hands on experience of training with an operational environment, ideally the security sector. You must also be willing to travel extensively within the South Wales & South-West England Region.

Main Duties & Responsibilities of the Role:

Foster effective and collaborative working relationships with the Court Security Director, Head of Security Operations, HRBP, Training Coordinator, Operations management teams and wider OCS Support functions including Learning and Development to ensure that all Training activity is identified, prioritised and compliant.
Create, deliver and maintain the contract specific training materials whilst ensuring skill/ learning gaps are catered for to ensure efficient operational delivery.
Provide Regional Training delivery and support within the geographical and role remit.
Consistently deliver any of the training courses offered as part of the “skills matrix” withing the scope of the contract for all staff.
Support the Learning & Development function to grow our Apprenticeship pipeline and enrolment, whilst also bringing new ideas that maximise opportunities and levy spend.
Attend stakeholder meetings as required to update and inform on training activity within the contract.
Liaise with Operational leads with regard specific training/Apprenticeship requirements for their business areas.
Liaise with internal departments to ensure appropriate sign off for internal produced training content & materials as necessary.
Work with other L&D personnel across the business to ensure a consistency
Work closely with internal stakeholders including senior leadership teams to increase understanding of the need for and the benefits of the apprenticeship programme to maximise uptake of apprentices in line with overall strategy.

The ideal candidate should meet the following criteria:

A recognised training qualification (e.g. Level 3 AET or CIPD or equivalent)
Firs Aid instructor qualification desired not required
Enhanced Physical Intervention desired nor required
Able to evidence strong verbal and written skills. Ability to assimilate large amounts of data.
Experience of working in a fast-paced “hands on” environment in a learning and development role. In addition, you will have acquired experience in a number of the specialisms below:
- Previous experience of training design and delivery at operational and management level. Ideally within an FM [Security] services environment.
- Experience of coordinating internal and external training resources to meet strategic objectives.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

director of customer experience jobs in devonport, dev

Regional Trainer

Deputy Head of Estates

Head of Channel (Merchants)

Business Change Manager

Operations Administrator

Head of Estate Development

Technical Manager (Food)

Customer Advisor

Project Manager

Business Development Manager (BDM) - Plymouth - Circa 41k Basic - 53k OTE Uncapped

Estate Agent Valuer / Lister

Contact Lens Optician

Senior Quality Manager

Deputy Lead Radiographer Breast Imaging

Process Engineering Manager

Senior Marketing Executive

Consultant Respiratory Physiotherapist / Consultant Respiratory Nurse

Lift Engineer (Plymouth)

Other jobs to consider

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