Duty manager Work, Jobs in Dewsbury, Wyk (with Salaries)

Compliance Manager
1ST LOCATE (UK) LIMITED —Temple Newsam
- £45,000 - £60,000 a year
- Full-time
Quick apply
HSE Manager
Styrene Packaging and Insulation Ltd —Bradford
- Up to £45,000 a year
- Full-time
- Management
- First Aid Certification
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
11d
Assistant Case Manager
Resurgence Case Management Ltd —Colne
- £27,000 - £29,000 a year
- Full-time
- Travel
- In-person
- Communication skills
Quick apply
Assistant Manager
Admiral Slots —Dewsbury
- £28,875 a year
- Weekend availability
- Customer service
- Annual leave
Quick apply
8d
Fostering Team Manager
Five Rivers Child Care Ltd —Doncaster
- £44,856.50 - £50,881.00 a year
- Full-time
- Management
- Supervising experience
- In-person
- Free parking
- Store discount
Quick apply
Branch Manager - Skipton
Myers Group —Skipton
- £50,000 - £55,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
1d
Operations Manager
Core Prescribing Solutions —Bradford
- £55,000 - £60,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
6d
PA to Divisional Director
BarrattDevelopments —Leeds
- Microsoft Powerpoint
- English
- Microsoft Office
6d
Roofing Category Manager
Myers Group —Huddersfield
- From £55,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
1d
Depot Manager
Blok N Mesh —Barnsley
- £18 an hour
- Full-time
- Management
- Supervising experience
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
Bid Manager
CGI —Leeds
- Full-time
- Communication skills
Quick apply
Duty Manager
Bridge Hotel & Spa Wetherby —Wetherby
- From £13.10 an hour
- Full-time
- Hotel
- Supervising experience
- Team management
- Free parking
Quick apply
Starbucks Shift Supervisor
EG Group —Batley
- £13.55 an hour
- Supervising experience
- Employee assistance programme
- Employee discount
5d
Shift Operations Manager
TJX Europe —Wakefield
- Weekends only
- Employee discount
Project Worker
Hope House Church —Barnsley
- £12.80 an hour
- Part-time
- Working with children
- In-person
- Free parking
- Sick pay
Quick apply
Operations Administrator
Newly Weds Foods —Ossett
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Duty Manager
LKQ Corporation —Leeds
- Full-time
- Warehouse experience
- Communication skills
- Annual leave
- Employee assistance programme
Achievement Manager
Rastrick High School —Brighouse
- £24,528 - £28,903 a year
- IT
- In-person
- School
- Gym membership
Quick apply
1d
Senior Complaint Handler
My Finance Club LTD —Sheffield
- £28,500 - £33,000 a year
- Full-time
- Customer service
- Financial services
- In-person
- Store discount
- Employee discount
Quick apply
Care Coordinator
Leeds and York Partnership NHS Foundation Trust —Leeds
- £39,959 - £48,117 a year
- Full-time
- Hybrid work
- Organisational skills
- Care plans
- Annual leave
- Employee discount
2d

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Compliance Manager

1ST LOCATE (UK) LIMITED -
Temple Newsam

Quick apply

Job details

Full-time
£45,000 - £60,000 a year

Qualifications

Root cause analysis

Full job description

Role: Compliance Manager

Salary: £45,000 - £60,000

Location: Colton, Leeds

Hours: 35 per week

Job Description

First Locate is one of the UK's leading outsourced debt resolution and customer account management providers, supporting major organisations across utilities, retail, government, and financial services. With a strong focus on customer outcomes, vulnerability, and regulatory excellence, the Compliance Manager will play a key role in ensuring the business continues to operate in line with FCA requirements, Consumer Duty expectations, and industry best practice.

Reporting to senior leadership, you will provide expert compliance oversight across collections, debt resolution, customer contact, and operational processes. The role is responsible for maintaining a robust compliance framework, supporting a culture of fair customer treatment, and ensuring the business meets its regulatory obligations as an FCA-authorised firm.

So that’s us, now let’s talk about your role:

Regulatory Compliance

Act as the subject matter expert for FCA regulations, Consumer Credit requirements, and collections-related regulatory obligations.
Ensure ongoing compliance with the FCA Consumer Credit Sourcebook (CONC), Consumer Duty requirements, and applicable industry standards.
Monitor regulatory developments and assess their impact on First Locate's operations, policies, and customer journeys.
Provide practical compliance advice and challenge to senior management on regulatory risks, conduct matters, and emerging issues.
Support engagement with regulators, industry bodies, and external stakeholders where required.

Compliance Monitoring & Assurance

Develop and deliver a risk-based Compliance Monitoring Programme across collections, debt resolution, customer service, and payment processing activities.
Review customer interactions, including calls, correspondence, and digital communications, to ensure regulatory compliance and positive customer outcomes.
Conduct thematic reviews focusing on key areas such as vulnerability, financial difficulty, affordability considerations, complaints, and customer treatment.
Identify, investigate, and report compliance breaches, ensuring effective root-cause analysis and remediation.

Customer Outcomes & Vulnerability

Champion First Locate's commitment to treating customers fairly and delivering positive outcomes throughout the debt resolution process.
Oversee and enhance frameworks supporting customers experiencing financial difficulty or vulnerability.
Ensure collection strategies, communication approaches, and repayment solutions align with FCA expectations and Consumer Duty principles.
Provide oversight of customer outcome monitoring and vulnerability reporting to support continuous improvement. First Locate's customer-focused and empathetic approach is central to its service model.

Governance, Policies & Controls

Develop, review, and maintain compliance policies, procedures, and controls to reflect regulatory requirements and business objectives.
Support governance forums and leadership teams through the provision of compliance MI, regulatory updates, and risk reporting.
Ensure operational processes and controls remain effective, proportionate, and aligned to regulatory expectations.
Contribute to internal audits, client audits, and regulatory reviews as required.

Risk Management

Identify, assess, and monitor compliance and conduct risks across the business.
Maintain compliance risk registers and support enterprise risk management activities.
Investigate incidents, complaints, regulatory breaches, and control failures, recommending appropriate corrective actions.
Drive continuous improvement initiatives to strengthen controls and reduce regulatory risk exposure.

Training & Culture

Deliver engaging compliance training and awareness programmes across operational and leadership teams.
Coach managers on regulatory expectations, Consumer Duty obligations, and good customer outcomes.
Promote a strong culture of accountability, integrity, and compliance across the organisation.
Support the embedding of compliance and customer-centric behaviours throughout the employee lifecycle.

What we need from you?

Proven experience within a Compliance Manager, Compliance Business Partner, Regulatory Compliance, or Conduct Risk role.
Strong knowledge of FCA regulations, Consumer Credit legislation, and the Consumer Credit Sourcebook (CONC).
Experience within collections, debt resolution, debt purchase, financial services outsourcing, or consumer credit environments.
Sound understanding of Consumer Duty, vulnerable customer requirements, and conduct risk management.
Experience designing and delivering compliance monitoring and assurance programmes.
Excellent analytical, investigation, reporting, and stakeholder management skills.
Ability to influence at all levels and translate regulatory requirements into practical operational solutions.

Please find the full job description and a list of our great benefits attached below.

Quick apply

Refine Your Search

duty manager jobs in dewsbury, wyk

Compliance Manager

HSE Manager

Assistant Case Manager

Assistant Manager

Fostering Team Manager

Branch Manager - Skipton

Operations Manager

PA to Divisional Director

Roofing Category Manager

Depot Manager

Bid Manager

Duty Manager

Starbucks Shift Supervisor

Shift Operations Manager

Project Worker

Operations Administrator

Duty Manager

Achievement Manager

Senior Complaint Handler

Care Coordinator

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