Head of customer service Work, Jobs in Dewsbury, Wyk (with Salaries)

Learning and Events Officer
Holocaust Centre North —Huddersfield
- From £15,736.50 a year
- Part-time
- Customer service
- Presentation skills
- In-person
Quick apply
10d
Head of Travel Services
Al Falah Global Travel Services Ltd —Sheffield
- £5,300 - £7,200 a month
- Full-time
- Hospitality
- Management
- Organisational skills
- Health & wellbeing programme
- Sick pay
Quick apply
13d
Area Care Manager
Helping Hands —Leeds
- £55,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Head of QARA
Winncare —Bradford
- £55,000 - £60,000 a year
- Full-time
- Project management
- Bachelor's degree
- Travel
Quick apply
2d
Sales Manager (Dental Sales & Customer Service)
Target Dental —Otley
- £35,500 - £36,500 a year
- Full-time
- CRM software
- In-person
- Employee discount
- Gym membership
Quick apply
4d
HEAD OF TRENCHLESS AND CIVILS
PSS Utilities —Harrogate
- Full-time
- Civil engineering
- Analysis skills
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
9d
Customer Service Representative
YPP Lettings & Management Company Limited —Leeds
- £25,610.65 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Sales
- Sick pay
Quick apply
5d
Tribunal, Dispute Resolution and Complaints Lead
North Yorkshire Council —Harrogate
- £51,356 - £55,539 a year
- Full-time
- Travel
- Communication skills
- Negotiation
- Annual leave
- Employee discount
Head of Engineering
Radar Healthcare —Leeds
- Hybrid work
- Azure
- System design
- SDLC
- Work from home
- Employee assistance programme
Quick apply
Lead Salesforce Implementation Specialist
UniHomes —Sheffield
- £65,000 - £80,000 a year
- Full-time
- Salesforce
- IT
- Leadership
- Employee discount
- Referral programme
Quick apply
AI Product Manager
UniHomes —Sheffield
- £65,000 - £80,000 a year
- Full-time
- Salesforce
- AI
- Employee discount
- Referral programme
Quick apply
Head of Health and Housing
Leeds City Council —Leeds
- £41,700 - £66,318 a year
- Weekend availability
- Management
- Leadership
- Annual leave
2d
Senior Technical Support Advisor
Brass Monkey Health —Wetherby
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Software troubleshooting
- Customer service
Quick apply
3d
Assistant Director of Repairs and Maintenance
Accent Group Ltd —Bradford
- £90,000 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
- Annual leave
- Employee discount
Head of IT
Calderdale College —Halifax
- £55,974 - £57,655 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Free parking
- Employee assistance programme
8d
University Partnerships Manager
UniHomes —Sheffield
- £40,000 a year
- Full-time
- Salesforce
- Business development
- Travel
- Work from home
- Employee discount
Quick apply
Customer Service Team Leader
Leger Shearings Group —Rotherham
- £32,000 a year
- Weekend availability
- Management
- Customer service
- Analysis skills
- Free parking
- Annual leave
Regional Resource Manager
Oxalis Logistics —Huddersfield
- Up to £42,000 a year
- Full-time
- Analysis skills
- Driving
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Customer Experience Officer
Lotus Home Care —Wakefield
- £27,800 a year
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
Quick apply
4d
Drainage Operations Supervisor
CDC Draincare —Leeds
- £38,000 - £42,000 a year
- Full-time
- Supervising experience
- Travel
- Organisational skills
- Free parking
- Profit sharing
Quick apply

I want to receive the latest job alerts for head of customer service in dewsbury, wyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

head of customer service jobs near dewsbury, wyk

Learning and Events Officer

Holocaust Centre North
Huddersfield

Quick apply

Job details

Part-time | Fixed term contract
From £15,736.50 a year
10 days ago

Qualifications

Customer service
GCSE
Presentation skills
Communication skills
Teaching

Full job description

Are you passionate about education, history and inspiring people through meaningful learning experiences? Do you want to work in a museum environment where you can help bring history to life while encouraging critical thinking, empathy and social responsibility?

Holocaust Centre North is seeking an organised, proactive and collaborative Learning and Events Officer to join our team. This is an exciting opportunity for an enthusiastic educator who is committed to challenging prejudice and discrimination and believes in the power of education to create positive social change.

Working closely with the Head of Learning, you will support the development, delivery and evaluation of our learning programme for schools, families and public audiences. You will plan and facilitate engaging workshops, educational visits and public events, prepare learning resources, and ensure the smooth delivery of activities across the Centre. You will also contribute to the creation of innovative, accessible and inclusive learning experiences that bring Holocaust Centre North's collections and stories to life for a wide range of audiences.

This role would suit someone with experience in education, museums, heritage or community engagement who enjoys working with people of all ages and backgrounds. You will be an excellent communicator, a strong team player and committed to creating welcoming learning environments where challenging histories can be explored with sensitivity and confidence.

The post is offered on a part-time basis (0.6 FTE). This is a 1 year fixed term contract to be reviewed funding dependent.

ROLE PURPOSE

To support the delivery of our schools and public education programme
To be an active member of our exhibition’s Front of House team delivering excellent visitor experience.
To organise and support events across the organisation.

SPECIFIC RESPONSIBILITIES

To support the delivery of our existing schools and public education programme

To deliver workshop sessions within our learning programme (with pre-prepared material) to school, college and university groups.
To liaise with schools and colleges prior to their visit (answering any queries from teachers, sending risk assessments, and dealing with permissions/quotes/payment issues etc).
To use Holocaust Centre North’s booking system to ensure schools are booked in, and all relevant staff are kept informed.
Ensure that schools and other organisations are invoiced promptly and chase late payments in partnership with our Finance Team.
Maintain accurate quantitative and qualitative records of school visits, supporting the Head of Learning to monitor and evaluate the learning programme.
To support the Head of Learning to deliver additional activities with, and for, teachers, including the teachers’ newsletter, CPD events and focus groups.
To liaise with survivors and/or their families when they visit the Centre and arrange the logistics of their talks in schools.

To be a member of the Front of House team

To be a member of the Front of House team, sharing responsibility with other team members, including to:
Respond promptly and professionally to all enquiries and ensure the relevant team members are informed as required.
Welcome visitors in a friendly and professional manner, introduce the exhibition and inspire a depth of experience for visitors.
Monitor the condition of the exhibition ensuring it is maintained to a high standard
Encourage visitors to make a donation for the upkeep and development of the exhibition, and continued work of Holocaust Centre North
Ensure effective visitor signage is in place, and assist visitors in the event of an evacuation, notifying visitors of emergency exits
Ensure that Holocaust survivors visiting the Centre receive a warm welcome and become familiar with their stories and collections.
Open and close the exhibition in line with advertised opening hours and have joint responsibility with other members of staff for occasional evening and weekend openings.

Other

To work with staff across the team to plan, deliver and evaluate public events
Carry out any other duties commensurate with the general level of responsibility of the post.

Attributes

Qualifications/ Training-

Essential - Minimum of 5 GCSEs or equivalent, A*–C, including English
Desirable- Educated to first degree level or equivalent professional qualifications/work experience

Experience of customer care

Essential- Experience of working face to face with individuals and groups
Desirable- Experience of managing confidential information, experience of working with children and young people, experience of working within a museum/gallery/archive/library setting, experience of working with teachers, experience of teaching

Skills

Excellent written communication skills
Excellent presentation skills
Ability to communicate sensitively and confidently with visitors
Excellent organisation and co-ordination skills
Attention to detail
Experience of a front of house or public facing role
Ability to ask visitors to make a donation

Knowledge

Awareness of and interest of 20th century history
Knowledge of Holocaust history
Interest in and awareness of Holocaust Centre North’s work.

Personal attributes

Trustworthy
Self-motivated and able to work to own initiative, but also as part of a team
Strong customer service focus
Flexible and adaptable
Ability to work in a fast-paced environment
Availability and willingness to work flexibly for occasional evening and weekend events.

Pay: From £15,736.50 per year

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in dewsbury, wyk

Learning and Events Officer

Head of Travel Services

Area Care Manager

Head of QARA

Sales Manager (Dental Sales & Customer Service)

HEAD OF TRENCHLESS AND CIVILS

Customer Service Representative

Tribunal, Dispute Resolution and Complaints Lead

Head of Engineering

Lead Salesforce Implementation Specialist

AI Product Manager

Head of Health and Housing

Senior Technical Support Advisor

Assistant Director of Repairs and Maintenance

Head of IT

University Partnerships Manager

Customer Service Team Leader

Regional Resource Manager

Customer Experience Officer

Drainage Operations Supervisor

I want to receive the latest job alerts for head of customer service in dewsbury, wyk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected