Product support Work, Jobs in Didsbury, Gtm (with Salaries)

Customer Support Advisor
ITCUK —Manchester
- £28,000 a year
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Urban Outfitters Receiver - Manchester, UK
Urban Outfitters —Manchester
- Part-time
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
8d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Manchester
- Temporary
- Customer service
Stock Assistant
Aldi —Cheadle Heath
- £13.12 an hour
- Customer service
- Annual leave
- Employee assistance programme
Full Time Educator | Manchester Trafford
Lululemon —Manchester
- Weekend availability
- Customer service
- Travel
- Annual leave
- Employee discount
Store Assistant
Aldi —Hyde
- £13.50 - £14.47 an hour
- Day shift
- Customer service
- Annual leave
Part time Educator (weekend only) | Manchester Trafford
Lululemon —Manchester
- Weekends only
- Customer service
- Travel
- Annual leave
- Employee discount
14d
Florist Delivery Driver
Designer Flowers by Rodgers Limited —Didsbury
- £12.71 an hour
- Full-time
- Driving
- Organisational skills
- In-person
Quick apply
1d
Customer Success Team Leader - Mercedes Benz
LSH Auto —Stockport
- £51,600 a year
- Customer service
- Leadership
- Communication skills
- Referral programme
Quick apply
Customer Assistant - Replenishment
Morrisons —Stockport
- Annual leave
- Employee discount
Quick apply
3d
Customer Service Specialist
Vitality —Stockport
- £27,976 a year
- Customer service
- Communication skills
- Time management
- Life insurance
2d
Veterinary Assistant
Mount Road Vets —Manchester
- From £12.75 an hour
- Part-time
- Laboratory experience
- Front desk
- Store discount
- Employee discount
Quick apply
13d
Laboratory Technician - Softlines
Intertek —Manchester
- Microsoft Word
- English
- Organisational skills
Quick apply
Operations & Sales Support Co-ordinator
Element Materials Technology —Stockport
- Microsoft Office
- Organisational skills
- Contracts
Customer Service
The Pilot Group —Manchester
- £27,828 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
1d
MANCHESTER FULL TIME AND PART TIME SALES ASSISTANTS
Zara, Pull&Bear, Bershka, Stradivarius —Manchester
- Temporary
- Annual leave
- Employee discount
Digital Product Support
Munich Re Specialty - Global Markets —Manchester
- Full-time
- Hybrid work
- APIs
13d
Field Support Engineer - ITS
TK Elevator —Wythenshawe
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Referral programme
Food Technologist - Spec Technician
Extons Foods —Manchester
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Quick apply

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product support jobs near didsbury, gtm

Customer Support Advisor

ITCUK -
Manchester

Quick apply

Job details

Full-time
£28,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Tech scheme
Company events
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
Business processes
Organisational skills

Full job description

Customer Support Advisor

Job Description

Shift Pattern: 12-hour night shift from 7pm to 7am, 4 days on, 4 days off

This is an opportunity to join a fast-growing technology, marketing and support services business with circa 80 staff based in Didsbury, South Manchester. Founded in 2004 we have grown year on year and have established ourselves as a leader in our field. We offer a relaxed working environment, a casual dress policy and the freedom to learn new skills. We are looking for a highly motivated Customer Service specialist to join the team.

Key Responsibilities and duties

Servicing all inbound contact requests submitted by live chat, email or telephone whilst striving for first contact resolution and maximum customer advocacy.
Creating engaging interactions and developing relationships with customers.
Playing an active role in customer retention, using knowledge of the business processes to offer suitable rewards and incentives.
Escalate and report any player and business impacting issues through the correct channels.
Keep confidential records and financial information private and secure and ensure all contact is dealt with following GDPR/data protection requirements.
Address customer questions about new products, services and promotions to other brands, engage with and effectively promote incentives to improve customer satisfaction and team morale.
Work with the team manager to maintain best practices and implement any feedback provided to help improve customer service culture, response time and tools to improve staff/customer experience.
Complete ad-hoc tasks when necessary.
Utilise systems and technology to deliver great customer care.

The successful candidate will possess

Demonstrates strong interpersonal skills with the ability to communicate effectively and respectfully with a wide range of people.
Communicates clearly and adapts communication style, both verbal and written.
Pays attention to detail and contributes effectively in a team environment.
Applies organisational skills to prioritise tasks in a way that supports both individual and team needs.
Shows commitment to fostering positive and respectful interactions with customers and colleagues.
Uses available strategies and support to respond constructively in challenging or high-pressure situations.

We offer

A competitive Royal London pension scheme
Annual bonus
A company funded Health scheme to help maintain a great work-life balance
Great prospects for career progression and CPD opportunities
Relaxed and friendly working environment aided by our awesome breakout room – Playstation, Nintendo switch, ping pong, bean bags……
Two annual summer and winter parties
Free fruit, tea, coffee and ice cream vans when the sun plays out
Dogs, not every day, but from time to time we bring our 4 pawed pals in for cuddles
Casual dress code
24 days holiday increasing with length of service
Plenty of other benefits including Cycle to work scheme, tech scheme and staff discount scheme
Partnership with Spill, providing you with the access to a therapist service and numerous mental health tools to ensure healthy wellbeing at work
Lastly free car parking and an easy commute to the office either via car or public transport

Job Type: Full-time

Salary: £28,000 basic pay per year with double bank holiday pay and OTE bonus

Job Type: Full-time

Pay: £28,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

product support jobs in didsbury, gtm

Customer Support Advisor

Urban Outfitters Receiver - Manchester, UK

1st line Service Desk Analyst

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Stock Assistant

Full Time Educator | Manchester Trafford

Store Assistant

Part time Educator (weekend only) | Manchester Trafford

Florist Delivery Driver

Customer Success Team Leader - Mercedes Benz

Customer Assistant - Replenishment

Customer Service Specialist

Veterinary Assistant

Laboratory Technician - Softlines

Operations & Sales Support Co-ordinator

Customer Service

MANCHESTER FULL TIME AND PART TIME SALES ASSISTANTS

Digital Product Support

Field Support Engineer - ITS

Food Technologist - Spec Technician

I want to receive the latest job alerts for product support in didsbury, gtm

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