Support specialist Work, Jobs in Didsbury, Gtm (with Salaries)

Customer Support Advisor
ITCUK —Manchester
- £28,000 a year
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Radiology Assistant
Spire Healthcare —Manchester
- Part-time
- Communication skills
- Annual leave
5d
Medical Laboratory Assistant
The Christie Pathology Partnership LLP —Manchester
- £25,760 - £27,476 a year
- Full-time
- Laboratory experience
- IT
11d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Manchester
- Temporary
- Customer service
Customer Service Specialist
Vitality —Stockport
- £27,976 a year
- Customer service
- Communication skills
- Time management
- Life insurance
2d
Business Support Officer
Pure Innovations —Stockport
- £12,150 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Employee discount
Quick apply
2d
British English Voice Recording Specialist
OpsArmy —Stockport
- English
- Machine learning
- Computer skills
Quick apply
10h
Diagnostic Imaging Assistant – Pathway Co-Ordinator
Circle Health Group —Cheadle
- Full-time
- Hospital
- Customer service
- Nursing
- Employee discount
- Life insurance
Hive EPR Analyst - Admin Service
Manchester University NHS Foundation Trust —Wythenshawe
- £39,959 - £48,117 a year
- Full-time
- University
- AI
17h
Staff Nurse
The Christie NHS Foundation Trust —Manchester
- £32,073 - £39,043 a year
- Part-time
- No experience needed
- Organisational skills
- Communication skills
4d
Receptionist
The Christie NHS Foundation Trust —Manchester
- £25,272 a year
- Part-time
- Annual leave
8d
Endoscope Decontamination Technician (Relief Cover)
Manchester University NHS Foundation Trust —Manchester
- £25,272 a year
- Weekend availability
- University
- AI
4d
Junior Cyber Security Analyst
Cyber Security Specialists —Altrincham
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Computer networking
- Free parking
Quick apply
Digital IT Support Specialist
Manchester University NHS Foundation Trust —Manchester
- £39,959 - £48,117 a year
- Full-time
- Windows
- University
- AI
17h
Bank Medical Records Administrator
Spire Healthcare —Manchester
- £12.76 an hour
- Weekend availability
- Customer service
- IT
- Communication skills
- Flexible schedule
13d
Call Handler / Autonomous Vehicle (AV) Emergency Response Specialist (Night Shift)
TaskUs —Manchester
- £32,000 a year
- Full-time
- Driving
- Communication skills
- Life insurance
- Referral programme
Quick apply
14d
Specialist Support Analyst
Barclays —Knutsford
- Administrative experience
- Communication skills
- Banking
Facilities Assistant - Domestic
Manchester University NHS Foundation Trust —Manchester
- £25,272 a year
- Part-time
- University
- AI
8d
Colleague Experience Specialist - 12 Month FTC
Pets at Home —Cheadle
- £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Human resources
2h
Customer Service Advisor
Barclays —Stockport
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance

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support specialist jobs near didsbury, gtm

Customer Support Advisor

ITCUK -
Manchester

Quick apply

Job details

Full-time
£28,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Tech scheme
Company events
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
Business processes
Organisational skills

Full job description

Customer Support Advisor

Job Description

Shift Pattern: 12-hour night shift from 7pm to 7am, 4 days on, 4 days off

This is an opportunity to join a fast-growing technology, marketing and support services business with circa 80 staff based in Didsbury, South Manchester. Founded in 2004 we have grown year on year and have established ourselves as a leader in our field. We offer a relaxed working environment, a casual dress policy and the freedom to learn new skills. We are looking for a highly motivated Customer Service specialist to join the team.

Key Responsibilities and duties

Servicing all inbound contact requests submitted by live chat, email or telephone whilst striving for first contact resolution and maximum customer advocacy.
Creating engaging interactions and developing relationships with customers.
Playing an active role in customer retention, using knowledge of the business processes to offer suitable rewards and incentives.
Escalate and report any player and business impacting issues through the correct channels.
Keep confidential records and financial information private and secure and ensure all contact is dealt with following GDPR/data protection requirements.
Address customer questions about new products, services and promotions to other brands, engage with and effectively promote incentives to improve customer satisfaction and team morale.
Work with the team manager to maintain best practices and implement any feedback provided to help improve customer service culture, response time and tools to improve staff/customer experience.
Complete ad-hoc tasks when necessary.
Utilise systems and technology to deliver great customer care.

The successful candidate will possess

Demonstrates strong interpersonal skills with the ability to communicate effectively and respectfully with a wide range of people.
Communicates clearly and adapts communication style, both verbal and written.
Pays attention to detail and contributes effectively in a team environment.
Applies organisational skills to prioritise tasks in a way that supports both individual and team needs.
Shows commitment to fostering positive and respectful interactions with customers and colleagues.
Uses available strategies and support to respond constructively in challenging or high-pressure situations.

We offer

A competitive Royal London pension scheme
Annual bonus
A company funded Health scheme to help maintain a great work-life balance
Great prospects for career progression and CPD opportunities
Relaxed and friendly working environment aided by our awesome breakout room – Playstation, Nintendo switch, ping pong, bean bags……
Two annual summer and winter parties
Free fruit, tea, coffee and ice cream vans when the sun plays out
Dogs, not every day, but from time to time we bring our 4 pawed pals in for cuddles
Casual dress code
24 days holiday increasing with length of service
Plenty of other benefits including Cycle to work scheme, tech scheme and staff discount scheme
Partnership with Spill, providing you with the access to a therapist service and numerous mental health tools to ensure healthy wellbeing at work
Lastly free car parking and an easy commute to the office either via car or public transport

Job Type: Full-time

Salary: £28,000 basic pay per year with double bank holiday pay and OTE bonus

Job Type: Full-time

Pay: £28,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

support specialist jobs in didsbury, gtm

Customer Support Advisor

Radiology Assistant

Medical Laboratory Assistant

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Customer Service Specialist

Business Support Officer

British English Voice Recording Specialist

Diagnostic Imaging Assistant – Pathway Co-Ordinator

Hive EPR Analyst - Admin Service

Staff Nurse

Receptionist

Endoscope Decontamination Technician (Relief Cover)

Junior Cyber Security Analyst

Digital IT Support Specialist

Bank Medical Records Administrator

Call Handler / Autonomous Vehicle (AV) Emergency Response Specialist (Night Shift)

Specialist Support Analyst

Facilities Assistant - Domestic

Colleague Experience Specialist - 12 Month FTC

Customer Service Advisor

I want to receive the latest job alerts for support specialist in didsbury, gtm

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