Motor vehicle service advisors Work, Jobs in Ditchingham, Nfk (with Salaries)

Service Advisor (Automotive)
Next Level Talent Group —Norwich
- £28,000 - £37,000 a year
- Customer service
- In-person
- Cash handling
- Employee discount
Quick apply
4d
Service Advisor
SLM Group Ltd —Norwich
- Up to £39,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
2d
Service Advisor
Richard Nash Cars Ltd —Norwich
- £31,000 - £34,000 a year
- Full-time
- Sales
- Customer service
- Driving
- Employee discount
Quick apply
9d

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motor vehicle service advisors jobs near ditchingham, nfk

Service Advisor (Automotive)

Next Level Talent Group
Norwich

Quick apply

Job details

Permanent
£28,000 - £37,000 a year
4 days ago

Benefits

Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Customer service
GCSE
Upselling
Cash handling
Communication skills
Mechanical knowledge

Full job description

Our client, an expanding and progressive dealership are looking to recruit an experienced Service Advisor. This role is integral to delivering exceptional customer service and supporting our service department to meet and exceed customer expectations.

Overview of role:

The Service Advisor position demands a customer-focused individual who excels in communication and is proficient in managing service processes. This role involves acting as the main point of contact for our customers, ensuring they receive exceptional service at every stage of their journey with us.

Key Responsibilities of the Service Advisor

Deliver exceptional customer service by understanding customer needs and expectations.
Manage service appointment scheduling and vehicle check-in processes effectively.
Liaise with technicians and service teams to provide accurate time estimates and repair details to customers.
Handle customer inquiries and provide expert advice on service and repair options.
Ensure all documentation is complete and accurate, and maintain customer records meticulously.

Ideal Candidate Profile

We are searching for a candidate who has:

Proven experience in a service advisor role within a busy, fast-paced automotive department
Exceptional organisational abilities with a proven capacity to manage and prioritise multiple tasks in high-pressure environments
Clear and effective communicator with a talent for building rapport and creating an excellent overall experience for customers
Proficiency in using CRM and service management software
A proactive approach to problem-solving and a keen attention to detail
Dedication to maintaining high standards of customer satisfaction and service excellence

Benefits

Salary £28000 per annum - £37,000 OTE
Company Salary Sacrifice Pension Scheme
Employee Discounts
Additional Holiday entitlement with length of service
Excellent progression opportunities

Pay: £28,000.00-£37,000.00 per year

Benefits:

Cycle to work scheme
Employee discount
On-site parking

Work Location: In person

Quick apply

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