guest experience manager Work, Jobs in ditton, sry (with Salaries)

Group General Manager
Samko Hospitality Ltd —Surbiton
- Full-time
- Hospitality
- Up to 50% travel
- Master's degree
- Free parking
- Store discount
Quick apply
3d
Holiday Camp Manager
Lazer Lions —Walton-on-Thames
- £13 - £17 an hour
- Childcare
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
2d
Guest Experience Manager 1 (40127)
Melia Hotels International —London
- Hotel
- Communication skills
- Employee discount
5d
Guest Relations & Guest Experience Manager
At Sloane —Chelsea
- £9,000 - £10,000 a year
- Weekend availability
- Hotel
- Annual leave
4d
Hotel Manager
Leesco Hotel Limited —Weybridge
- £50,000 - £60,000 a year
- Full-time
- Hospitality
- Management
- Hotel
- Free parking
- Employee discount
Quick apply
11d
Estate Agent
The Property Experts —Woking
- £8,400 a month
- Remote
- Sales
- Administrative experience
Assistant Clubhouse & Events Manager - Hampton Court Palace Golf Club
Get Golfing CIO —Kingston upon Thames
- Weekend availability
- Hospitality
- Bar
- Customer service
- Employee discount
Quick apply
Experience & Engagement Manager
Virgin Active —London
- From £40,000 a year
- Weekend availability
- Employee discount
Event Planner - Sandown Racecourse
Levy —Esher
- £30,000 - £35,000 a year
- Annual leave
- Employee assistance programme
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Operations & Experience Manager - More than a workspace
x+why —London
- £34,000 a year
- Hospitality
8d
Guest Experience Manager
Cairn Group —London
- Full-time
- Hospitality
- Hotel
- Hotel experience
Quick apply
1d
Hospitality Manager - Westminster
Chartwells —London
- £50,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Employee discount
9d
Assistant Manager
Five Guys UK —Kingston upon Thames
- From £36,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Employee assistance programme
- Employee discount
General Manager
TRG Concessions - Wagamama Cobham - Manager —Cobham
- £42,000 - £48,000 a year
- Full-time
- Hospitality
- Leadership
- Restaurant
- Employee discount
Quick apply
Kitchen staff / 453 - The Coronation Hall, Surbiton
J D Wetherspoon plc —Surbiton
- £12.91 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
5d
Assistant Manager
Foley —Claygate
- £28,000 - £33,000 a year
- Full-time
- IT
- Employee discount
Quick apply
Corporate Guest Services Manager
Portico Corporate Reception Management —London
- £50,000 a year
- Full-time
- Leadership
- Annual leave
- Life insurance
Quick apply
1d
General Manager
Goals Football —London
- £36,100 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Head of Guest Experience
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Guest services
- Health & wellbeing programme
- Employee assistance programme
13h

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Group General Manager

Samko Hospitality Ltd
Surbiton

Quick apply

Job details

Full-time
3 days ago

Benefits

Free parking
Store discount
On-site gym
Company pension
Employee discount
On-site parking

Qualifications

Hospitality
Multilingual
Master's degree
Supervising experience
Continuous improvement
Human resources
Guest services
Leadership
Hotel experience

Full job description

About Us

Samko Hospitality Limited proudly manages well-established brands including:

Crowne Plaza London – Kingston
Hampton Suites
Ravens Ait
Stanhill Court Hotel

At Samko Hospitality, we combine global brand standards with a personalised, people-first approach. Our service philosophy, “Dare to Connect,” empowers our teams to deliver warm, authentic, and engaging guest experiences. We are proud to foster an inclusive, collaborative, and high-performing culture where colleagues feel valued and supported.

If you are passionate about hospitality, driven by results, and thrive on building strong relationships, you will feel at home with us.

DUTIES AND RESPONSIBILITIES

Operational Leadership

Lead and support property leadership teams across the portfolio.
Conduct regular operational reviews, audits, and property inspections.
Ensure compliance with company standards, policies, and legal requirements.
Lead operational improvement initiatives and business transformation projects.

Financial Performance

Drive revenue growth, profitability, and operational efficiency.
Support budgeting, forecasting, and capital expenditure planning.
Monitor KPIs and implement corrective action plans where required.

People & Culture

Develop and mentor leadership teams.
Drive succession planning, talent development, and employee engagement.
Foster a culture of accountability, collaboration, and continuous improvement.

Guest Experience & Quality

Champion exceptional guest experiences across all properties.
Monitor guest satisfaction scores and service standards.
Implement quality assurance and continuous improvement programs.

Stakeholder Management

Maintain relationships with owners, brand partners, vendors, and stakeholders.
Represent Samko Hospitality Limited at industry and community events.
Frequent travel between properties is required.
Travel includes audits, operational reviews, meetings, training, conferences, and project implementation.
Overnight travel may be required.
Travel is expected to comprise approximately 50% of working time.

Benefits:

Company pension
Employee discount
Free parking
On-site gym
On-site parking
Store discount

Ability to commute/relocate:

Surbiton KT6 5QQ: reliably commute or plan to relocate before starting work (preferred)

Education:

Master's (preferred)

Experience:

8years: 3 years (preferred)

Work authorisation:

United Kingdom (required)

Location:

Surbiton KT6 5QQ (preferred)

Willingness to travel:

50% (preferred)

Work Location: In person

Quick apply

Refine Your Search

guest experience manager jobs in ditton, sry

Group General Manager

Holiday Camp Manager

Guest Experience Manager 1 (40127)

Guest Relations & Guest Experience Manager

Hotel Manager

Estate Agent

Assistant Clubhouse & Events Manager - Hampton Court Palace Golf Club

Experience & Engagement Manager

Event Planner - Sandown Racecourse

Head Of Customer Experience

Operations & Experience Manager - More than a workspace

Guest Experience Manager

Hospitality Manager - Westminster

Assistant Manager

General Manager

Kitchen staff / 453 - The Coronation Hall, Surbiton

Assistant Manager

Corporate Guest Services Manager

General Manager

Head of Guest Experience

I want to receive the latest job alerts for guest experience manager in ditton, sry

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