Helpdesk engineer Work, Jobs in Dodworth, Syk (with Salaries)

Level 2 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Remote
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
11d
IT 1st Line Engineer
One Call Insurance —Doncaster
- From £24,000 a year
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
2d
IT Helpdesk Engineer - Experienced
777 Networks —Leeds
- £28,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Work from home
Quick apply
8d
IT Apprentice
QA Apprenticeships —Rotherham
- £15,600 a year
- Full-time
- Computer networking
- IT
- Communication skills
Help Desk - Maintenance Services
Reactive on Call FM Limited —Morley
- £24,420 - £26,400 a year
- Full-time
- Management
- Computer literacy
- Maintenance
- Free parking
- Annual leave
Quick apply
2d
IT Support Engineer
Optionbox Ltd —Leeds
- From £25,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- SharePoint
- Referral programme
Quick apply
3d
Helpdesk Operative
CBRE —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
IT Field Service Engineer - Hope Works & South
Breedon Group plc —Hope
- Full-time
- Hybrid work
- Windows
- Free parking
Quick apply
IT Support Apprentice
Optionbox Ltd —Leeds
- From £16,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- SharePoint
- Classroom experience
- Free parking
- Referral programme
Quick apply
3d
Mobile Multi Skilled Engineer
Emcor —Leeds
- £37,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
Engineering Practice Lead
HSBC Global Services Limited —Sheffield
- Full-time
- Continuous improvement
- Leadership
- Communication skills
4d
Customer Service Advisor (Hybrid)
SWARCO Group —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Customer Service Advisor (Hybrid) Day/Night
SWARCO Group —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Mobile Air Conditioning Engineer
ISS Facility Services —Leeds
- £37,000 - £44,000 a year
- Monday to Friday
- Maintenance
- HVAC
- In-person
Quick apply
Multi Skilled Engineer
Integral UK —Leeds
- £100 a week
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
Service Delivery Controller
Bellrock Property and Facilities Management —Oldham
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Quick apply

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IT 1st Line Engineer
One Call Insurance —Doncaster
Respond to IT queries via telephone and email in a professional and timely manner. Free access to on-site gym. Training and internal progression opportunities.
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You'll be responsible for resolving technical issues, managing devices and user access, supporting warehouse technology, and helping us continuously improve how…
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helpdesk engineer jobs near dodworth, syk

Level 2 Helpdesk Engineer

FluidOne -
Sheffield

Apply Now

Job details

Permanent | Full-time
11 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

Microsoft Windows Server
Azure
Operating systems
LAN
Windows
Microsoft Office
Firewall
Virtualisation
Computer networking
VMWare
Communication skills
Active Directory

Full job description

Location:

Sheffield

Report to:

Operations Director

Hours:

Full time permanent

Company Overview:

Established in 2006, FluidOne is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and consistently one of the highest Net Promoter Scores (NPS) in the industry. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the UK top 50 large companies to work for in the Best Companies awards 2023.

FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are.

Role Overview:

As a Level 2 Helpdesk Technician you will work as part of a team that offers remote support to clients. The role includes managing various types of cases through interacting with end users; therefore, excellent written and spoken communication skills are essential.

Responsibilities:

Interface with end users via telephone, e-mail and remote-control software
Provide excellent service to clients and set expectations based on agreed processes
To manage all service requests in accordance with agreed SLA’s
To ‘own’ end user issues through to resolution or escalation

Requirements:

Ability to diagnose and resolve complex network / PC software & hardware issues remotely
In depth Knowledge of Microsoft Desktop Operating Systems (Windows 10 & 11)
Experience with Microsoft Office applications and Microsoft Office 365 administration
Experience managing users, groups and policies in Active Directory and Azure AD
Ability to configure, support & troubleshoot Windows Server environments (2016 to 2022)
Experience with Group Policy Management and troubleshooting
Solid understanding of networking concepts
2 years’ experience in similar role

Desirable

Working knowledge of network technology including LAN’s & WAN’s, Firewalls & switches
Working knowledge of virtualization technologies, such as VMWare & Hyper-V
Experience with cloud-based solutions such as Microsoft Azure
Strong experience with Windows Server environments including AD and domain troubleshooting

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits after probationary period:

Subsidised health and dental care
Employee Assistance Programme (EAP)
Life assurance (3x salary)
Sodexo discount platform
FluidOne breakfast and refreshments on office days
Pension contribution – 5% company contribution
Generous holiday entitlement
One day off for birthday
Half price internet connectivity
Ride2Work scheme
Department incentives
Volunteer day scheme

How To Apply:

Send CV with covering letter to [email protected] with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.

Apply Now

Refine Your Search

helpdesk engineer jobs in dodworth, syk

Level 2 Helpdesk Engineer

IT 1st Line Engineer

IT Helpdesk Engineer - Experienced

IT Apprentice

Help Desk - Maintenance Services

IT Support Engineer

Helpdesk Operative

IT Field Service Engineer - Hope Works & South

IT Support Apprentice

Mobile Multi Skilled Engineer

Engineering Practice Lead

Customer Service Advisor (Hybrid)

Customer Service Advisor (Hybrid) Day/Night

Mobile Air Conditioning Engineer

Multi Skilled Engineer

Service Delivery Controller

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