It support specialist Work, Jobs in Doncaster, Syk (with Salaries)

Service Desk Analyst
Genuit Group —Doncaster
- Full-time
- Customer service
- Windows
- Travel
6d
Technical Services Field Support
Keepmoat Homes —Doncaster
- Full-time
- Microsoft Office
- Driving
- SharePoint
- Employee assistance programme
- Employee discount
IT Support Technician
University of Sheffield —Sheffield
- £27,319 - £33,951 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Scripting
- Annual leave
- Employee discount
1d
IT Support Analyst -2nd Line
DFS —Doncaster
- Overtime
- Windows
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
5d
Desktop Support Specialist
Fragomen —Sheffield
- Full-time
- Windows
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Systems Administrator
Haith Group —Doncaster
- £28,000 - £30,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Data analysis skills
- Free parking
- Employee assistance programme
Quick apply
IT Application Support
Advanced Supply Chain Group —Sheffield
- £30,000 - £43,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- JavaScript
- Annual leave
Desktop Support Analyst
Brightwell —Chesterfield
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
14d
Cluster IT Technician
INOVA Multi Academy Trust —Sheffield
- £30,024 - £32,597 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- School
- Free parking
- Health & wellbeing programme
Quick apply
14d
IT Service Desk Analyst
Stoneacre —Doncaster
- £25,000 - £30,000 a year
- Full-time
- IT
- Communication skills
Quick apply
12d
Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
IT Support Apprentice
QA Apprenticeships —Doncaster
- £15,600 a year
- Full-time
- Computer networking
- IT
- Communication skills
20h
Level 1 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Customer service
- Windows
- Computer networking
- Employee assistance programme
7d
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Employee assistance programme
Quick apply
Tech Support
CCTVdirect —Leeds
- Customer service
- Computer networking
- IT
IT Administrator (Operations)
Pell Frischmann —Wakefield
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- IT
IT Refurbishment Technician
Chaps IT Recycling LTD —Sheffield
- £26,000 - £27,000 a year
- Overtime
- CRM software
- Customer service
- IT
- Free parking
- Employee discount
Quick apply
2d
IT Build Technician
SHI Corporation UK Limited —Barnsley
- £27,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
- Referral programme
Quick apply
12d
IT Technician
T&M Reuse Yorkshire Limited —Leeds
- £15 an hour
- Full-time
- Software troubleshooting
- Windows
- IT
- Free parking
Quick apply

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Service Desk Analyst

Genuit Group -
Doncaster

Apply Now

Job details

Full-time
6 days ago

Benefits

Company pension

Qualifications

Driving Licence
Customer service
Software deployment
Windows
Technical support
SharePoint
IT
Communication skills
Active Directory

Full job description

Closing Date for Application:

Tuesday 04/08/2026

At Genuit Group, we are focused on creating a more sustainable built environment. This means increasing resilience as buildings adapt to the challenges of climate change, while also reducing the impact the built environment has on the environment.

As a growing FTSE 250 business with global ambitions, Genuit offers the opportunity to work across multiple construction sectors within the Group and be part of shaping the future direction of the organisation.

We're looking for a Service Desk Analyst to join the Genuit Group Service Desk team, providing first-line technical support and helping colleagues stay productive through the effective resolution of IT issues and service requests.

As the primary point of contact for technical support, you'll play a key role in diagnosing and resolving hardware, software and application issues, ensuring service levels are maintained and users receive a high-quality support experience.

What You'll Be Doing

Act as the first point of contact for IT incidents, queries and service requests
Log, categorise and manage tickets accurately within service management systems
Diagnose and resolve technical issues, escalating where appropriate
Provide support and guidance on applications, hardware, systems and security best practices
Fulfil service requests within agreed service levels and timelines
Assist with problem management activities, identifying trends and contributing to long-term solutions
Configure, deploy and maintain desktop, laptop, mobile and printer devices
Support software installation, licensing, updates and troubleshooting
Contribute to knowledge articles, documentation and continuous service improvement initiatives

What We're Looking For

Experience in an IT Service Desk or technical support environment
Strong troubleshooting and problem-solving skills
Knowledge of Microsoft Windows desktop operating systems
Experience with Microsoft 365, SharePoint and Exchange/mailbox administration
Basic Active Directory knowledge, including user administration and permissions management
Understanding of hardware support, software deployment and device configuration
Familiarity with ITSM, ticketing and knowledge management systems
Strong communication and customer service skills
Ability to work independently and manage competing priorities

Additional requirements

Full UK driving licence and willingness to travel to Group sites as required
Location: Doncaster

Our Benefits

Entitled to 25 days holiday

Holiday purchase scheme

Life Assurance x3 of annual salary

Pension contribution matched up to 8%

Save as you earn Genuit Sharesave scheme

Here at the Genuit Group we recognise and develop the contribution our people make to the Group’s success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.

Apply Now

Refine Your Search

it support specialist jobs in doncaster, syk

Service Desk Analyst

Technical Services Field Support

IT Support Technician

IT Support Analyst -2nd Line

Desktop Support Specialist

Systems Administrator

IT Application Support

Desktop Support Analyst

Cluster IT Technician

IT Service Desk Analyst

Service Desk Analyst - Tier I

IT Support Technician

IT Support Apprentice

Level 1 Helpdesk Engineer

1st-2nd Line IT Support Engineer

Tech Support

IT Administrator (Operations)

IT Refurbishment Technician

IT Build Technician

IT Technician

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