It support team leader Work, Jobs in Doncaster, Syk (with Salaries)

Service Desk Team Lead
Genuit Group —Doncaster
- Full-time
- Leadership
- Communication skills
8d

Check out these similar jobs

Based on your search for it support team leader jobs.

Service Desk Team Lead
Genuit Group —Doncaster
A calm, resilient and customer-focused approach. Strong experience in IT support, troubleshooting and service desk environments. Entitled to 25 days holiday.
8d
Warehouse Shift Manager - Nights
Lineage Logistics —Bilsthorpe
The team is responsible for de-picking frozen, chilled, and ambient products, transferring them into cages, and loading them onto Class 2 delivery vehicles for…
Up to £48,000 a year
Quick apply

I want to receive the latest job alerts for it support team leader in doncaster, syk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support team leader jobs near doncaster, syk

Service Desk Team Leader jobs in Birmingham

Service Desk Team Leader jobs in Little Missenden

Customer Service jobs in Leicester

Customer Service jobs in Brighton And Hove

Service Desk Team Leader jobs in Hertfordshire

Service Desk Team Lead

Genuit Group -
Doncaster

Apply Now

Job details

Full-time
8 days ago

Benefits

Company pension

Qualifications

Ticket management
IT support
Leadership
Communication skills
Active Directory

Full job description

Closing Date for Application:

Thursday 16/07/2026

At Genuit Group, we are focused on creating a more sustainable built environment. This means increasing resilience as buildings adapt to the challenges of climate change; while also reducing the impact the built environment has on the environment.

Our purpose is to address the challenges caused by climate change and urbanisation by providing water, climate and ventilation management solutions. Together, we create sustainable living.

As a growing FTSE 250 business with global ambitions, Genuit offers the opportunity to work across multiple construction sectors within the Group and be part of shaping the future direction of the organisation.

We are looking for a Service Desk Lead to support the day-to-day operations of our Service Desk, ensuring the delivery of high-quality, efficient and professional IT support across the business.

This role combines technical expertise with team leadership , supporting team development, coordinating workloads and maintaining excellent service standards. You will also provide support to our Service Desk Analyst based at another site.

What you’ll be doing

Support the leadership and coordination of the Service Desk team to deliver service excellence
Plan, allocate and monitor workloads to ensure SLAs and service levels are achieved
Provide technical guidance and oversee incident, problem and escalation management
Assist with service reporting, documentation and knowledge management
Support recruitment, onboarding and development of team members
Help drive continuous improvement across processes, policies and service delivery

What we’re looking for

Strong experience in IT support, troubleshooting and service desk environments
Proven ability to coordinate workloads and support team performance
Experience with ITSM tools and managing tickets in line with SLAs
Confidence working with Microsoft 365, Active Directory/Entra ID and endpoint tools
Excellent communication skills with the ability to engage stakeholders at all levels
A calm, resilient and customer-focused approach

Location: Doncaster

Our Benefits

Entitled to 25 days holiday

Holiday purchase scheme

Life Assurance x3 of annual salary

Pension contribution matched up to 8%

Save as you earn Genuit Sharesave scheme

Here at the Genuit Group we recognise and develop the contribution our people make to the Group’s success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.

Apply Now

Refine Your Search

it support team leader jobs in doncaster, syk

Service Desk Team Lead

Check out these similar jobs

I want to receive the latest job alerts for it support team leader in doncaster, syk

Explore jobs in more locations

What you’ll be doing

What we’re looking for

Jobseeker tools

Employer Tools

Browse

Stay Connected