Risk analyst Work, Jobs in Doncaster, Syk (with Salaries)

Service Desk Analyst
C365Cloud —Wakefield
- £25,000 - £27,000 a year
- Full-time
- Microsoft Excel
- Customer service
- SQL
- Sick pay
Quick apply
Operations & Business Analyst (Manufacturing)
Hartwell Manufacturing Ltd —Ossett
- Full-time
- Microsoft Excel
- Analysis skills
- No degree
- Free parking
Quick apply
8d
Asset Risk & Strategy Analyst
Northern Gas Networks —Leeds
- £43,886 a year
- Full-time
- Hybrid work
- Analysis skills
- Agile
- Python
- Annual leave
- Employee discount
Quick apply
14d
Risk Systems Analyst (12 month FTC)
Close Brothers —Doncaster
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Project management
23h
Associate Business Analyst
EtioGlobal —Sheffield
- £500 a day
- Analysis skills
- No degree
- Agile
Compliance Business Analyst
Zuno Tech Group —Leeds
- Full-time
- Google Suite
- Administrative experience
- Organisational skills
- Annual leave
10d
AI Business Analyst
ivolve Care and Support —Chesterfield
- Full-time
- Analysis skills
- AI
1d
Business Analyst
DFS —Adwick le Street
- Analysis skills
- Software development
- IT
- Employee assistance programme
- Employee discount
Quick apply
14d
Financial Analyst - Operations
ivolve Care and Support —Chesterfield
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
Retail Resilience Manager - Business & Supplier
Close Brothers —Doncaster
- Full-time
- Hybrid work
- Financial services
Business Analyst – Risk and Control
Delta Capita —Sheffield
- Up to £400 a day
- Full-time
- Hybrid work
- English
- APIs
- Agile
Quick apply
Intermediary Oversight Analyst (12 month FTC Maternity Cover)
Close Brothers —Doncaster
- Full-time
- Hybrid work
- Financial services
- Communication skills
Sustainability Analyst
Frasers Group —Shirebrook
- Full-time
- Microsoft Powerpoint
- SQL
- Communication skills
Quick apply
European Commercial Finance Analyst
Fellowes Brands —Doncaster
- £32,000 - £40,359 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Free parking
- Employee assistance programme
Test Analyst -Level 2
Capita —Sheffield
- Full-time
- Azure
- Analysis skills
- Travel
15h
Data Analyst – Environmental Markets and Regulation – Deposit Return Scheme - 34233
Environment Agency —Sheffield
- From £43,198 a year
- Part-time
- English
- Analysis skills
- Presentation skills
- Annual leave
- Flexible schedule
12d
Variable Income Analyst
Gov Facilities Services —Sheffield
- £32,460.26 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Presentation skills
- Employee assistance programme
Junior Service Desk Analyst
Home Office —Sheffield
- £28,820 a year
- Full-time
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
4d
SHEFFIELD – Junior to Lead Business Process, Automation & Change Roles for 2026
Vantage Point —Sheffield
- Hybrid work
- SQL
- Analysis skills
- SharePoint
Senior Business Analyst
Greencore Group —Worksop
- Full-time
- IT
- Employee discount
- Life insurance
2d

I want to receive the latest job alerts for risk analyst in doncaster, syk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Desk Analyst

C365Cloud -
Wakefield

Quick apply

Job details

Permanent | Full-time
£25,000 - £27,000 a year

Benefits

Casual dress
Company pension
Private medical insurance
Sick pay
On-site parking

Qualifications

Jira
Microsoft Excel
Customer service
Technical support
SQL
Database administration
Confluence
Organisational skills
IT
SaaS
Communication skills

Full job description

WHO WE ARE

C365Cloud is an award-winning, cloud-based software solution designed for organisations with large property estates. Our platform helps organisations audit, manage, and improve their statutory compliance and facilities management inspections. It also enables proactive compliance management, allowing organisations to track risks and manage actions efficiently.

THE ROLE

Due to continued expansion, we are looking to recruit a Service Desk Analyst to join our team. Based at our Wakefield office, the successful candidate will work within the Helpdesk Team and play a key role in the wider Customer Services Team, ensuring we meet and exceed client service expectations.

Key Responsibilities

Ownership of Cases – Managing service requests and providing expert support to customers.
SLA Management – Ensuring all tickets received by the helpdesk are actioned within agreed SLAs, and that all support calls are handled professionally and resolved within these timeframes.
Client Meeting Support – Ensuring actions from client meetings are completed within the required timescales and supporting colleagues by preparing necessary materials before meetings.
Client Onboarding & Success – Assisting with the onboarding of new clients, particularly in setting up and managing new user accounts.
Knowledge Management – Contributing to the creation and maintenance of knowledge base articles to ensure accurate and up-to-date documentation.
Document Processing – Ensuring all documents uploaded to the supplier portal are processed within agreed SLAs.
Process Adherence – Ensuring all defined business processes are followed within agreed timescales.
Proactive Problem-Solving – Participating in incident analysis and problem management, identifying trends, and recommending improvements.
Cross-Team Collaboration – Working closely with other teams to facilitate smooth handovers and drive continuous service improvements.

ABOUT YOU

This role is ideal for someone who has previous experience working on a Service Desk in a customer service or technical support capacity and is now looking to take the next step in their career.

We are looking for someone with:

A strong background in Service Desk operations, including handling support tickets, troubleshooting issues, and assisting users.
A commitment to delivering high-quality support while continuously improving client interactions, service processes, and overall efficiency.
A passion for providing exceptional customer service and enhancing client satisfaction.
The ability to handle complex issues and collaborate across teams to develop innovative solutions.
Experience in a SaaS environment (highly advantageous) and a solid understanding of SQL and database concepts.

ESSENTIAL SKILLS

Previous experience working in a Service Desk environment.
Proactive and hardworking, with a strong work ethic.
Positive attitude towards work and a commitment to delivering high-quality service.
Analytical and problem-solving mindset, with the ability to assess and resolve issues effectively.
Strong organisational skills, with the ability to manage daily workloads and meet specific deadlines.
Excellent communication skills, both written and verbal, with the ability to engage effectively with colleagues, customers, and clients.
Strong telephone capability, including an excellent telephone manner and professional approach.
IT proficiency, including experience with Excel and Word.
Basic SQL knowledge, with an understanding of database concepts and the ability to perform simple queries.

DESIRABLE SKILLS

Intermediate database administration skills.
Familiarity with tools such as Jira and Confluence.
Understanding of data protection risks and knowledge of UK GDPR compliance.

Job Types: Full-time, Permanent

Pay: £25,000.00-£27,000.00 per year

Benefits:

Casual dress
Company pension
On-site parking
Private medical insurance
Sick pay

Application question(s):

This is a full-time office based position, are you able to commit to this?

Experience:

Technical support: 2 years (required)
Customer service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

risk analyst jobs in doncaster, syk

Service Desk Analyst

Operations & Business Analyst (Manufacturing)

Asset Risk & Strategy Analyst

Risk Systems Analyst (12 month FTC)

Associate Business Analyst

Compliance Business Analyst

AI Business Analyst

Business Analyst

Financial Analyst - Operations

Retail Resilience Manager - Business & Supplier

Business Analyst – Risk and Control

Intermediary Oversight Analyst (12 month FTC Maternity Cover)

Sustainability Analyst

European Commercial Finance Analyst

Test Analyst -Level 2

Data Analyst – Environmental Markets and Regulation – Deposit Return Scheme - 34233

Variable Income Analyst

Junior Service Desk Analyst

SHEFFIELD – Junior to Lead Business Process, Automation & Change Roles for 2026

Senior Business Analyst

I want to receive the latest job alerts for risk analyst in doncaster, syk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected