Customer experience manager Work, Jobs in Dorchester, Dor (with Salaries)

Aftersales Manager
Sandown Mercedes Benz of Dorchester —Dorchester
- Up to £58,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
- Employee discount
- Life insurance
Quick apply
12d
Channel Sales Manager - South UK M/F
Hirsch UK —Poole
- £55,000 - £72,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Project Administrator
AGSE Global Services UK Ltd —Poole
- £26,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
Graduate Management Trainee - Dorchester
Enterprise Mobility —Dorchester
- Full-time
- Sales
- Customer service
- Bachelor's degree
First Line Support Agent
Twenty7Tec —Bournemouth
- £26,500 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Salesforce
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
Quality Assurance Administrator
Amberley Labels —Blandford Forum
- Full-time
- Computer literacy
- Bachelor's degree
- Travel
- Life insurance
Quick apply
Area Care Manager
Helping Hands —Poole
- £55,000 - £60,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Activities Coordinator
Cera Care —Poundbury
- £15,062 a year
- Part-time
- Organisational skills
- Time management
- Employee assistance programme
- Referral programme
Bricklayer/Groundworker
Dorset Build & Maintenance Company Ltd —Dorchester
- From £35,000 a year
- Full-time
- Power tools
- In-person
- Hand tools
- Employee discount
- Sick pay
Quick apply
Sales Manager
Furniture Village —Poole
- £51,500 - £61,800 a year
- Full-time
- Employee discount
Quick apply
WMF Default Process Coordinator
Serco Group —Yeovil
- Full-time
- Military
- Employee assistance programme
Business Development Manager
OrderYOYO —Bournemouth
- Sales
- Restaurant
Quick apply
Customer Service Representative - Poole
U-Drive —Poole
- £30,708 a year
- Weekend availability
- Customer service
- Driving
- Communication skills
- Annual leave
- Employee discount
Quick apply
11d
New & Used Vehicle Sales Executive - Dorchester Nissan
Dorchester Nissan —Dorchester
- £27,000 - £50,000 a year
- Full-time
- Sales
- Customer service
- Driving
- Annual leave
- Employee assistance programme
Quick apply
12d
Sales - Sales Advisor - UK
New Look —Dorchester
- Part-time
- Microsoft Word
Customer Repairs Specialist
Magna Housing —Dorchester
- £29,648 a year
- Full-time
- Customer service
- Travel
- Communication skills
12d
Assistant Store Manager
Rogers Wholesale Foods Ltd —Poole
- From £28,400 a year
- Full-time
- Administrative experience
- Organisational skills
- Warehouse experience
- Employee discount
Quick apply
13d
Business Development Manager South-Coast
BauWatch Group —Poole
- £45,000 a year
- Full-time
- Remote
- Microsoft Office
Quick apply
5d
Catering Supervisor
Monkey World Ape rescue Centre —Wareham
- Up to £25,837.50 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Workshop Coordinator
SIXT UK —Dorchester
- Full-time
- Employee assistance programme
Quick apply
11d

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Aftersales Manager

Sandown Mercedes Benz of Dorchester -
Dorchester

Quick apply

Job details

Permanent | Full-time
Up to £58,000 a year
12 days ago

Benefits

Company car
Cycle to work scheme
Company pension
Employee discount
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Customer service
GCSE
Upselling
Cash handling
Mechanical knowledge

Full job description

Aftersales Manager

Mercedes-Benz of Dorchester

An opportunity has arisen to join us as an Aftersales Manager at our Dorchester site. The purpose of the role is to ensure the smooth running of the Service Department on a day to day basis, to maximise sales and profit opportunities and to deliver the brand experience.

The role of the Aftersales Manager is to develop aftersales strategy for the site, focusing on capturing all available revenue streams along with the development and utilisation of the Aftersales Team to achieve the business objective. A big part of this role is to ensure that brand standards are met and legal regulations are complied with.

Main Duties and Responsibilities

· Ensure that all areas of responsibility achieve and maximise profit margins within their objectives/annual budget.

· Lead and motivate the After Sales team taking steps to create a professional and customer focussed environment.

· To continually review the financial situation, examining all accounts, daily and weekly operating controls and dealer composite figures along with franchise/industry KPI’s, taking corrective measures and actions as deemed necessary.

· Monitoring compliance with all statutory regulations and ensuring brand quality and service standards are being met.

· Performance analysis to identify areas of weakness and appropriate, targeted marketing activity.

· Using the external analysis undertaken, carry out internal analysis to ensure business is competitive within the market place.

· Ensure Company HR policies are followed correctly.

· Ensure that area of responsibility complies with relevant legislation on consumer law, trade descriptions, FSA Regulations for insurance etc.

· Ensure that steps are taken to provide a safe working processes are followed and provision of H&S legislation is complied with.

The ideal candidate will have previous experience as a Service Manager, in an Aftersales Department.

Hours: 08:00 – 18:00 Monday – Friday – 45 hours per week

A Company Car will be provided as part of a remuneration package.

Competitive salary and commission package.

Job Types: Permanent, Full-time

Pay: Up to £58,000.00 per year

Benefits:

Company car
Company pension
Cycle to work scheme
Employee discount
Life insurance
On-site parking
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in dorchester, dor

Aftersales Manager

Channel Sales Manager - South UK M/F

Project Administrator

Graduate Management Trainee - Dorchester

First Line Support Agent

Quality Assurance Administrator

Area Care Manager

Activities Coordinator

Bricklayer/Groundworker

Sales Manager

WMF Default Process Coordinator

Business Development Manager

Customer Service Representative - Poole

New & Used Vehicle Sales Executive - Dorchester Nissan

Sales - Sales Advisor - UK

Customer Repairs Specialist

Assistant Store Manager

Business Development Manager South-Coast

Catering Supervisor

Workshop Coordinator

I want to receive the latest job alerts for customer experience manager in dorchester, dor

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