Guest experience manager Work, Jobs in Dorset (with Salaries)

Food and Beverage - Complex Manager - Q02
Parkdean Resorts —Dorchester
- £53,810 a year
- Weekend availability
- Inventory control
- Restaurant management
- Recruiting
- Store discount
- Employee assistance programme
Quick apply
General Manager - Premium Pub Hotel
Lulworth Cove Inn —Wareham
- Up to £57,000 a year
- Full-time
- Hotel
- Leadership
- Restaurant
- Employee discount
Quick apply
6d
Regional Manager - Premium Pubs
Hall & Woodhouse Central Support —Blandford Forum
- Up to £75,000 a year
- Full-time
- Hospitality
- Bar
- Sales
- Flexible schedule
Quick apply
12d
Cluster Reception Manager - Live in optional
Switch Hospitality —Bournemouth
- Full-time
- Computer literacy
- Hotel
- Team management
- Life insurance
Quick apply
Operations Manager
Holbrook Manor & Spa —Wincanton
- £40,000 - £45,000 a year
- Weekend availability
- Hotel
- Team management
- In-person
- Free parking
- Employee discount
Quick apply
Visitor Experience Manager
National Trust —Warminster
- £30,400 a year
- Team management
- Leadership
- Communication skills
- Free parking
- Employee assistance programme
20h
Events Coordinator - Retail
Events - Visitor Centre (S960) —Blandford Forum
- £13.70 an hour
- Weekend availability
- Guest services
Quick apply
6d
General Manager - Live in
Clay Pipe Inn —Holton Heath
- Up to £48,000 a year
- Full-time
- Sales
- Annual leave
- Employee discount
Quick apply
Operations Manager
Bournemouth Oceanarium —Bournemouth
- £32,000 - £38,000 a year
- Weekend availability
- Organisational skills
- In-person
- Training & development
- Employee discount
- Sick pay
Hotel - Duty Manager
Premier Inn —Weymouth
- Up to £13.86 an hour
- Weekend availability
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
Guest Services Coordinator
Moonfleet Manor Hotel —Weymouth
- £12.71 an hour
- Weekend availability
- Hotel
- Front desk
- In-person
- Employee discount
Quick apply
7h
Business Manager
Bowl Central —Bournemouth
- Up to £40,000 a year
- Weekend availability
- Bar
- Restaurant management
- Organisational skills
- Annual leave
- Employee discount
Quick apply
12d
Events Lead
Eight Financial Advice —Bournemouth
- Weekend availability
- Hybrid work
- Guest services
- Employee assistance programme
Quick apply
4d
General Manager - Sherborne
Chartwells —Sherborne
- £50,000 a year
- Continuous improvement
- Recruiting
- Budgeting
- Free parking
- Employee discount
10d
Deputy Restaurant Manager - Fine Dining - Accommodation available
The Newt in Somerset —Castle Cary
- £38,000 - £45,000 a year
- Weekend availability
- Hospitality
- Hotel
- Team management
- Annual leave
- Employee assistance programme
Quick apply
Snow Sports - Snow Sports Assistant - AT6
Parkdean Resorts —Dorchester
- £12.71 an hour
- Weekend availability
- Maintenance
- Cleaning
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
Deputy General Manager Designate - London
Hall & Woodhouse Managed Houses —Blandford Forum
- Up to £40,000 a year
- Full-time
- Restaurant
- Employee discount
Quick apply
4d
Duty Event Manager
Freemans Event Partners —Ringwood
- £22 an hour
- Temporary
- Bar
- Travel
- Conflict management
Quick apply
12d
Corporate Sales Manager
The Newt in Somerset —Galhampton
- Up to £40,000 a year
- Full-time
- Hotel
- Business development
- Annual leave
- Employee assistance programme
Quick apply
General Manager
The Dog House Dorset (Boozers LTD) —Gillingham
- £30,000 - £40,000 a year
- Weekend availability
- Sales
- Customer service
- Restaurant management
- Annual leave
- Employee discount
Quick apply

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guest experience manager jobs near dorset

Food and Beverage - Complex Manager - Q02

Parkdean Resorts -
Dorchester

Quick apply

Job details

£53,810 a year

Benefits

Store discount
Employee assistance programme
Employee discount

Qualifications

Recruitment experience
Inventory control
Food hygiene
Restaurant management
Cost control
Payroll management
Performance management
Food safety and hygiene regulations
Retail team management
Personal Licence
Recruiting
SIA
Food Hygiene Certificate
Training & development
Guest services
Financial management
Level 3 Food Hygiene Certificate
Stocktaking
Retail management
Cash handling
Leadership
Team motivation leadership
Communication skills

Full job description

Lead the heartbeat of the park. At Parkdean Resorts, we’re searching for a proactive and inspiring Complex Manager to take charge of our multi outlet food, beverage, and retail operations. This is a high impact leadership role where you’ll shape exceptional guest experiences, drive commercial success, and build talented teams across a vibrant, fast paced environment.
As our Complex Manager, you’ll be the senior leader for all food & beverage and retail operations on park. You’ll maximise revenue, deliver outstanding service, and ensure all outlets operate efficiently, safely, and profitably. From team development to commercial performance, you’ll oversee every element of the operation, championing high standards and continuously identifying opportunities to grow and improve.
What you will be doing...

Leading, managing, and developing all food, beverage, and retail teams, creating a high performance, guest focused culture.
Achieving budgets and margins across all outlets through strong stock control, payroll management, cash handling, and cost controls.
Completing stock takes, line checks, audits, and reporting on results — taking corrective action when needed.
Driving exceptional guest experiences by embedding service quality, consistency, and operational excellence.
Recruiting, inspiring, training, and retaining high performing teams.
Identifying opportunities to grow revenue and increase profitability across all F&B streams.
Holding regular 1:1s and structured team meetings to support team performance and development.
Acting as Duty Manager in the absence of the General Manager and contributing to the wider park leadership team.
Ensuring full compliance with Health & Safety, food safety, licensing, and safeguarding policies.

About you...

Proven experience leading large teams in a high volume food & beverage environment.
Strong commercial acumen, with confidence in managing budgets, margins, and KPIs.
Experience recruiting, training, and developing people while fostering a positive and inclusive culture.
The ability to lead effectively in a fast paced, high pressure setting.
Excellent organisational, communication, and leadership skills.
Flexibility to work varied shifts, including evenings, weekends, and bank holidays.
A Personal Licence, SIA licence, and Food Hygiene Level 3 - or the willingness to obtain them with our full training and support.

So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:

The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
Are we the right fit for you?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.
Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at [email protected].

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Refine Your Search

guest experience manager jobs in dorset

Food and Beverage - Complex Manager - Q02

General Manager - Premium Pub Hotel

Regional Manager - Premium Pubs

Cluster Reception Manager - Live in optional

Operations Manager

Visitor Experience Manager

Events Coordinator - Retail

General Manager - Live in

Operations Manager

Hotel - Duty Manager

Guest Services Coordinator

Business Manager

Events Lead

General Manager - Sherborne

Deputy Restaurant Manager - Fine Dining - Accommodation available

Snow Sports - Snow Sports Assistant - AT6

Deputy General Manager Designate - London

Duty Event Manager

Corporate Sales Manager

General Manager

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