Monitor Work, Jobs in Douglas, Iom (with Salaries)

Customer Care Coordinator
Dandara —Douglas
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
3d
Cleaning Supervisor
Douglas City Council —Douglas
- £29,731 - £35,225 a year
- Part-time
10d
Cook
Staffordshire County Council —Douglas
- From £13.69 an hour
- Weekend availability
- Cooking
- School
Partnership Manager
Games Global Operations Limited —Douglas
- Full-time
- Sales
Junior Ads Specialist
Canonical —Douglas
- Remote
- Driving
- Travel
- Employee assistance programme
Quick apply
Foreman
GAP Group —Douglas
- Full-time
- Maintenance
- Team management
- Leadership
11d
Junior Campaign Manager
Canonical —Douglas
- Remote
- Driving
- Travel
- Employee assistance programme
Quick apply
Travel Operations Specialist
Canonical —Douglas
- Remote
- Continuous improvement
- Travel
- In-person
- Employee assistance programme
Quick apply
Senior Quality Assurance Analyst
Standard Bank —Douglas
- Full-time
4d
Aviation Manager
Hill Robinson —Douglas
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Transaction Management Unit Manager
Standard Bank —Douglas
- Full-time
- Financial services
- Business
5d
Junior Software Developer - Observability
Canonical —Douglas
- Remote
- Computer Science
- Bachelor's degree
- Linux
- Work from home
Quick apply
Sales Enablement Manager
Canonical —Douglas
- Azure
- Sales
- Salesforce
Quick apply
9d
Talent Scientist - Graduate Lead
Canonical —Douglas
- Remote
- SQL
- Bachelor's degree
- Travel
- Employee assistance programme
Quick apply
Treasury Analyst
Canonical —Douglas
- Remote
- Master's degree
- Travel
- In-person
- Employee assistance programme
Quick apply
Social Media Manager
ARRISE —Douglas
- Marketing
- Social media management
- Analysis skills
Accountant
Canonical —Douglas
- Remote
- Bachelor's degree
- Travel
- Accounting
Quick apply
Senior Sales Operations Analyst
Canonical —Douglas
- Remote
- English
- Bachelor's degree
- Travel
- Employee assistance programme
Security Risk Management Specialist
Canonical —Douglas
- Remote
- Computer Science
- English
- Presentation skills
- Employee assistance programme
Quick apply
Ubuntu Security Engineer
Canonical —Douglas
- Remote
- Java
- JavaScript
- Travel
Quick apply

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Customer Care Coordinator

Dandara -
Douglas

Apply Now

Job details

3 days ago

Benefits

Annual leave
Employee assistance programme
Private medical insurance
Employee discount
Pay rise

Qualifications

Customer service
Microsoft Office
Purchasing
IT
Construction
Communication skills

Full job description

Customer Care Coordinator

At Dandara we believe the best ideas come from our people working together. We strive to look forward in all we do, with integrity and passion. We want to recruit the best people to contribute to our goals and build our businesses. We put our customers first, we empower our people, and we support the communities in which we build.

Our Customer Care team in the Isle of Man make sure home buyers receive the very best care following their home buying experience. Customers expect their homes to be of the highest standard, and you will make sure they are, by being on hand with answers and practical help. More importantly than that though, is your passion for quality and professionalism.

What you'll be doing

Act as the first point of contact for homeowners regarding customer care and defect enquiries.
Log, track, and manage customer care issues from report through to resolution.
Schedule and coordinate Customer Care Technicians and subcontractors to attend remedial works.
Communicate clearly and professionally with homeowners to manage expectations and appointment times.
Ensure defects are addressed within agreed service levels and warranty requirements.
Maintain accurate and up-to-date customer care records and systems.
Monitor outstanding issues and follow up to ensure timely completion.
Support defect inspections and quality checks where required.
Escalate unresolved or high-risk issues to Customer Care Management.
Ensure compliance with company procedures, consumer codes, and health & safety requirements.
Contribute to continuous improvement of customer care processes and customer satisfaction.
Follow up on customer feedback via customer surveys in close-cooperation with Customer Care Manager
Strive to achieve gains in ‘Customer Satisfaction’ and ‘Recommended’ ratings as reported by HBF.
Carry out day to day office administration to drive smooth running of the department.

What you'll bring

Experience in a Customer Care Coordinator, Customer Service, or Aftercare role, ideally within housebuilding or residential construction.
Strong customer service and communication skills.
Highly organised with the ability to manage multiple cases and priorities.
Confident in dealing with homeowners, subcontractors, and internal teams.
Comfortable using customer care systems and Microsoft Office.
Calm, professional, and solutions-focused approach.
Understanding of new-build warranty processes is advantageous but not essential.

Why Dandara

Dandara was established in 1988 from the desire to provide innovative homes and commercial properties, which would offer real value for money without compromising on design, durability, or quality. Today Dandara is one of the UK’s largest independent property development companies and it’s all thanks to the vision and passion of our dedicated team. We have a strong track record of delivering excellent houses as evidenced by our consistently high scores from our customers and our 5 Star Housebuilder awards.

What's in it for you

Competitive salary depending on experience
25 days annual leave plus bank holidays, with the option to buy up to 5 extra days
Discretionary annual bonus scheme
Private medical insurance
Life assurance (3x salary, with option to increase to 4x)
Employee assistance programme
Discounts on a range of retailers, restaurants, leisure providers and more

Apply Now

Refine Your Search

monitor jobs in douglas, iom

Customer Care Coordinator

Cleaning Supervisor

Cook

Partnership Manager

Junior Ads Specialist

Foreman

Junior Campaign Manager

Travel Operations Specialist

Senior Quality Assurance Analyst

Aviation Manager

Transaction Management Unit Manager

Junior Software Developer - Observability

Sales Enablement Manager

Talent Scientist - Graduate Lead

Treasury Analyst

Social Media Manager

Accountant

Senior Sales Operations Analyst

Security Risk Management Specialist

Ubuntu Security Engineer

I want to receive the latest job alerts for monitor in douglas, iom

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