Programme Work, Jobs in Douglas, Iom (with Salaries)

Customer Care Coordinator
Dandara —Douglas
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
2d
Retail Assistant (Opticians)
Boots —Douglas
- Part-time
- Employee assistance programme
- Employee discount
Stewardess/Cook – 32m Private S/Y
Döhle Yachts —Isle Of Man
Assistant Accountant
Dandara —Douglas
- Microsoft Excel
- Accounting
- Organisational skills
Customer Advisor - Isle of Man
B&Q —Douglas
- £15.24 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
Entry-level communications specialist
Canonical —Douglas
- Remote
- Social media management
- Travel
- Communication skills
- Employee assistance programme
Quick apply
8d
Relief Support Worker | Isle of Man Thie Quinney
Praxis Care —Isle Of Man
- £13.05 an hour
- Part-time
- Driving
- Organisational skills
- Leadership
- Annual leave
- Employee discount
Quick apply
12d
Boots Beauty Specialist
Boots —Isle Of Man
- £16 an hour
- 12 hour shift
- Sales
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Marketing Associate
Canonical —Douglas
- Remote
- In-person
- Communication skills
- Marketing
- Employee assistance programme
Quick apply
Beauty Coach (10hrs/wk)
Clarins —Douglas
- Weekend availability
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Junior Ads Specialist
Canonical —Douglas
- Remote
- Driving
- Travel
- Employee assistance programme
Quick apply
Junior Campaign Manager
Canonical —Douglas
- Remote
- Driving
- Travel
- Employee assistance programme
Quick apply
Foreman
GAP Group —Douglas
- Full-time
- Maintenance
- Team management
- Leadership
11d
Graduate Sales Development Representative
Canonical —Douglas
- Remote
- University
- Driving
- Linux
- Employee assistance programme
Quick apply
Sales Operations Analyst
Canonical —Douglas
- Remote
- Sales
- English
- Bachelor's degree
- Employee assistance programme
Sales Development Representative
Canonical —Douglas
- Remote
- University
- Driving
- Linux
- Employee assistance programme
Quick apply
Head of Compliance
Praxis Group —Douglas
- Microsoft Outlook
- Financial services
- Communication skills
Quick apply
Technical Support Officer
Forestry Commission —Santon
- £26,959 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Presentation skills
- Annual leave
- Employee assistance programme
11d
Travel Operations Specialist
Canonical —Douglas
- Remote
- Continuous improvement
- Travel
- In-person
- Employee assistance programme
Quick apply
Graduate Talent Scientist
Canonical —Douglas
- Remote
- English
- SQL
- Analysis skills
- Employee assistance programme
Quick apply

I want to receive the latest job alerts for programme in douglas, iom

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Care Coordinator

Dandara -
Douglas

Apply Now

Job details

2 days ago

Benefits

Annual leave
Employee assistance programme
Private medical insurance
Employee discount
Pay rise

Qualifications

Customer service
Microsoft Office
Purchasing
IT
Construction
Communication skills

Full job description

Customer Care Coordinator

At Dandara we believe the best ideas come from our people working together. We strive to look forward in all we do, with integrity and passion. We want to recruit the best people to contribute to our goals and build our businesses. We put our customers first, we empower our people, and we support the communities in which we build.

Our Customer Care team in the Isle of Man make sure home buyers receive the very best care following their home buying experience. Customers expect their homes to be of the highest standard, and you will make sure they are, by being on hand with answers and practical help. More importantly than that though, is your passion for quality and professionalism.

What you'll be doing

Act as the first point of contact for homeowners regarding customer care and defect enquiries.
Log, track, and manage customer care issues from report through to resolution.
Schedule and coordinate Customer Care Technicians and subcontractors to attend remedial works.
Communicate clearly and professionally with homeowners to manage expectations and appointment times.
Ensure defects are addressed within agreed service levels and warranty requirements.
Maintain accurate and up-to-date customer care records and systems.
Monitor outstanding issues and follow up to ensure timely completion.
Support defect inspections and quality checks where required.
Escalate unresolved or high-risk issues to Customer Care Management.
Ensure compliance with company procedures, consumer codes, and health & safety requirements.
Contribute to continuous improvement of customer care processes and customer satisfaction.
Follow up on customer feedback via customer surveys in close-cooperation with Customer Care Manager
Strive to achieve gains in ‘Customer Satisfaction’ and ‘Recommended’ ratings as reported by HBF.
Carry out day to day office administration to drive smooth running of the department.

What you'll bring

Experience in a Customer Care Coordinator, Customer Service, or Aftercare role, ideally within housebuilding or residential construction.
Strong customer service and communication skills.
Highly organised with the ability to manage multiple cases and priorities.
Confident in dealing with homeowners, subcontractors, and internal teams.
Comfortable using customer care systems and Microsoft Office.
Calm, professional, and solutions-focused approach.
Understanding of new-build warranty processes is advantageous but not essential.

Why Dandara

Dandara was established in 1988 from the desire to provide innovative homes and commercial properties, which would offer real value for money without compromising on design, durability, or quality. Today Dandara is one of the UK’s largest independent property development companies and it’s all thanks to the vision and passion of our dedicated team. We have a strong track record of delivering excellent houses as evidenced by our consistently high scores from our customers and our 5 Star Housebuilder awards.

What's in it for you

Competitive salary depending on experience
25 days annual leave plus bank holidays, with the option to buy up to 5 extra days
Discretionary annual bonus scheme
Private medical insurance
Life assurance (3x salary, with option to increase to 4x)
Employee assistance programme
Discounts on a range of retailers, restaurants, leisure providers and more

Apply Now

Refine Your Search

programme jobs in douglas, iom

Customer Care Coordinator

Retail Assistant (Opticians)

Stewardess/Cook – 32m Private S/Y

Assistant Accountant

Customer Advisor - Isle of Man

Entry-level communications specialist

Relief Support Worker | Isle of Man Thie Quinney

Boots Beauty Specialist

Marketing Associate

Beauty Coach (10hrs/wk)

Junior Ads Specialist

Junior Campaign Manager

Foreman

Graduate Sales Development Representative

Sales Operations Analyst

Sales Development Representative

Head of Compliance

Technical Support Officer

Travel Operations Specialist

Graduate Talent Scientist

I want to receive the latest job alerts for programme in douglas, iom

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected