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Case Manager - Working Well Practitioner

NHS Scotland -
Lanarkshire

Apply Now

Job details

Fixed term contract
£43,231 - £52,679 a year
4 days ago

Benefits

Annual leave
Company pension
Sick pay

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Microsoft Office
Communication skills

Full job description

Please note: Interviews are scheduled to take place on 20th and 21st August.

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

An exciting opportunity has arisen within Salus Return to work Services to recruit Working Well Practitioners to deliver a new and innovative workforce support service (Working Well) across NHS Lanarkshire Acute sites.

The successful candidate will contribute to the development and delivery of a service aimed at improving staff health and wellbeing, with a strong focus on early intervention, preventing sickness absence and supporting timely and sustainable return to work. The service aims to engage employees at the earliest stage where health-related challenges are affecting their ability to remain at or return to work.

You will provide structured, person-centred support through comprehensive assessment, tailored planning and coordination of support and interventions to improve health, wellbeing and work outcomes.

The working pattern for this role is Monday to Fiday between 08:00 - 20:00

Please note this is a fixed term post for 18 months. Where a post only has temporary funding and an existing member of NHS Lanarkshire staff wishes to apply, this will be treated as a secondment. The employee MUST already have written agreement from their line manager to be released on a secondment before applying for the post.

In this key role, you will:

Conduct structured biopsychosocial assessments to identify barriers to work
Develop and implement personalised support plans
Provide ongoing Case Management, including regular progress reviews
Promote early intervention strategies to prevent sickness absence
Support employees to achieve a timely and sustained return to work
Coordinate access to appropriate services such as Occupational Health, physiotherapy, and counselling
Work collaboratively within a multidisciplinary team, liaising with managers, HR, Occupational Health, and Trade Union representatives
Assist with the implementation of workplace adjustments
Maintain accurate records and contribute to service monitoring and evaluation
Promote the service across acute sites to encourage awareness and early referral

What You'll Bring:

Educated to degree level or equivalent within a relevant health, psychology, or vocational discipline
Membership of a relevant professional body
Experience supporting individuals with mental health and/or musculoskeletal conditions
Ability to analyse and interpret complex information to inform decision-making
Experience assisting individuals facing health-related barriers to employment
Proven experience in case management or a similar role
Excellent communication, listening, and interpersonal skills
Strong organisational and problem-solving skills with the ability to manage competing priorities
Ability to work effectively within a multidisciplinary team
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Full, valid UK/EU/EEA driving licence and access to a vehicle

Desirable

Knowledge of NHS Scotland attendance management processes
Membership of relevant specialist interest groups
Experience in clinical audit and service development
Evidence of continuing professional development (CPD)
Knowledge of relevant legislation (e.g. Disability Discrimination Act, Health & Safety)
Understanding of research methods and application

What we Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

Annual Leave - 35 days including public holidays
Generous NHS pension scheme
Annual incremental salary progression
Paid sick leave increasing with length of service
NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

For informal discussion, please contact Stephanie Wrightson, Acting Senior Case Manager on [email protected]

If you have any questions about the recruitment process or require support with your application, contact Marion Bisset Recruitment Administrator on [email protected]

Interested?

Full details about the role are provided in the attached Job Description and Person Specification.

Please review our Application Guidance which explain key information including closing dates, amendments, righttowork requirements, sponsorship eligibility and important points to be aware of before submitting your application

You can also learn more about working with NHS Lanarkshire by viewing our Information Pack

Unless otherwise stated, the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.

Apply Now

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