Service manager/team leader Work, Jobs in Dover, Ken (with Salaries)

Service Manager/Team Leader
KAP Motor Group —Folkestone
- £38,000 - £45,000 a year
- Monday to Friday
- Customer service
- English
- Supervising experience
- Annual leave
Quick apply
5d
Private Sector Housing Team Leader
Dover District Council —Whitfield
- From £51,931 a year
- Full-time
- Management
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
11d
Store Manager Designate
Vision Express —Dover
- Sales
- Team management
- Human resources
- Annual leave
- Employee assistance programme
Shift Leader
Channels and Choices —Dover
- £36,367.50 - £38,668.50 a year
- Full-time
- Cooking
- Working with children
- Driving
- Health & wellbeing programme
- Annual leave
Quick apply
1d
Programme Development Manager
The Sports Trust —Folkestone
- £38,000 - £45,000 a year
- Full-time
- Supervising experience
- Travel
- Leadership
Quick apply
Restaurant - Team Leader
Beefeater —Dover
- Up to £14.51 an hour
- Full-time
- Leadership
- Restaurant
- Employee discount
Quick apply
Trading Team Manager
B&Q —Margate
- £29,000 - £32,000 a year
- Part-time
- Annual leave
- Employee assistance programme
Regional Manager
Medirest —Canterbury
- Up to £50,000 a year
- Full-time
- Management
- Communication skills
Team Leader
Priory —Dover
- £13.95 an hour
- Full-time
- Leadership
- Communication skills
- Referral programme
Quick apply
Store Manager - Broadstairs
Oak Furnitureland —Broadstairs
- £45,000 - £50,000 a year
- Weekend availability
- Sales
- Free parking
- Employee assistance programme
Sales Manager
Bannatyne —Folkestone
- £28,080 a year
- Weekend availability
- CRM software
- Sales
- Social media management
- Annual leave
- Employee assistance programme
General Manager
Marston's Pubs —Ebbsfleet
- From £60,000 a year
- Hospitality
- Hotel
Quick apply
3d
Team Leader
Acorn Homes Group —Canterbury
- £34,320 a year
- Full-time
- Administrative experience
- Care plans
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Planning & Development Business Manager (2 Years Fixed Term)
Folkestone & Hythe District Council —Folkestone
- £44,949 - £51,393 a year
- Full-time
- Hybrid work
- Leadership
- Free parking
- Annual leave
Residential Support Worker
Silver Birch Care Holdings —Herne Bay
- £13.22 - £70.50 an hour
- Full-time
- Childcare
- Working with children
- Driving
- Employee assistance programme
- Referral programme
Highways Operations Manager
Worcestershire County Council —Ash
- £55,640 - £59,035 a year
- Full-time
- Hybrid work
- Annual leave
8d
Commercial Team Leader
EKCGroup —Broadstairs
- £26,012 - £30,110 a year
- Monday to Friday
- Customer service
- Cooking
- Leadership
- Annual leave
- Employee discount
11d
Education Manager
Wildwood Trust —Herne
- £31,000.00 - £31,000.01 a year
- Overtime
- Customer service
- Microsoft Office
- Education
- Annual leave
- Employee discount
Quick apply
Lead Private Sector Housing Manager
Canterbury City Council —Canterbury
- From £61,645.19 a year
- Full-time
- Hybrid work
- Management
- Contracts
- Annual leave
- Employee assistance programme
1d
Assistant Manager - Deal
Hays Travel —Deal
- Full-time
- Sales
- Time management
- Annual leave
- Employee discount

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Service Manager/Team Leader

KAP Motor Group
Folkestone

Quick apply

Job details

Permanent
£38,000 - £45,000 a year
5 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension

Qualifications

Driving Licence
Customer service
English
Supervising experience
Driving
Data entry
Phone etiquette
Leadership
Communication skills

Full job description

Service Manager / Team Leader

Salary: £38,000 - £45,000 per year (Dependent on Experience)

Including Bonus OTE £48,000 - £55,000

Join One of Kent’s Leading Automotive Aftersales Businesses

Due to an exciting internal restructure, KAP Motor Group is creating a new

opportunity for an enthusiastic Aftersales Team Leader to join our aftersales

leadership team.

KAP Motor Group is a successful family-owned business with over 75 years of

automotive experience. We proudly represent Ford, Nissan, Renault, Dacia, OMODA

and JAECOO, alongside one of the South East’s largest multi-franchise aftersales

operations.

Working closely with the Workshop Team Leader and Senior Management Team,

you will lead our front-of-house aftersales operation, delivering exceptional customer

service while driving operational excellence and achieving manufacturer standards.

Whether you’re already leading an aftersales team or you’re an ambitious Senior

Service Advisor looking to take the next step in your career, we’d love to hear from

you. We’ll provide ongoing manufacturer training, leadership development and genuine

opportunities for career progression.

Key Responsibilities

Lead, motivate and develop aftersales team.
Take ownership of the customer journey from booking through to vehicle
collection, ensuring an exceptional customer experience.
Work closely with the Workshop Team Leader to coordinate workshop capacity, customer communication and vehicle progress.
Act as the first point of escalation for customer concerns, ensuring swift and professional resolution.
Deliver manufacturer customer care programmes, service campaigns, recalls and retailer standards.
Drive Customer Satisfaction Index (CSI) performance and continually improve customer retention.
Ensure repair orders, warranty documentation and customer records are completed accurately and in line with manufacturer requirements.
Monitor departmental KPIs including customer satisfaction, labour sales, service plans and departmental performance.
Coach, mentor and develop your team through regular one-to-one meetings and performance reviews.
Maintain compliance with manufacturer programmes, FCA requirements, company policies and Health & Safety legislation.
Support the Senior Management Team in delivering departmental objectives and continuous business improvement.

About You

We’re looking for someone with energy, ambition and a passion for delivering

outstanding customer service.

You may already be a Team Leader or Senior Service Advisor, or you

could be an ambitious Service Advisor ready to take the next step into leadership.

You’ll have:

Experience within a franchised automotive aftersales environment.
Excellent communication and customer service skills.
Strong leadership or supervisory experience, or the ambition to develop into a leadership role.
A proactive, organised and customer-focused approach.
Commercial awareness and the ability to motivate a team to achieve results.
A commitment to delivering manufacturer standards and continuous improvement.
A full UK Driving Licence.

What We Offer

Competitive salary of £38,000-£45,000 depending on experience.

Bonus scheme.

Ongoing manufacturer training and accreditation.

Company pension.

20 days annual leave in your first year, increasing to 22 days, plus Bank Holidays.

The opportunity to work within one of the South East’s most advanced multi-franchise aftersales operations.

Working Hours

Monday-Friday: 8:00am-5:30pm (1-hour lunch)

Saturday: 8:00am-1:00pm (Rota basis)

Ready for your next challenge?

If you’re passionate about customer service, enjoy developing people and want to play

a key role in the future of a growing aftersales business, we’d love to hear from you.

Job Type: Permanent

Pay: £38,000.00-£45,000.00 per year

Benefits:

Company pension
Cycle to work scheme

Experience:

motor trade service advisor: 3 years (required)

Licence/Certification:

Full Driving Licence (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

service manager/team leader jobs in dover, ken

Service Manager/Team Leader

Private Sector Housing Team Leader

Store Manager Designate

Shift Leader

Programme Development Manager

Restaurant - Team Leader

Trading Team Manager

Regional Manager

Team Leader

Store Manager - Broadstairs

Sales Manager

General Manager

Team Leader

Planning & Development Business Manager (2 Years Fixed Term)

Residential Support Worker

Highways Operations Manager

Commercial Team Leader

Education Manager

Lead Private Sector Housing Manager

Assistant Manager - Deal

I want to receive the latest job alerts for service manager/team leader in dover, ken

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