Customer support & client services occupations Work, Jobs in Down Hatherley, Gls (with Salaries)

Client Relations Assistant (Fixed Term Contract)
Holland Cooper —Cheltenham
- £26,500 a year
- Temporary
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
Customer Service Advisor
ProCook —Haresfield
- £13.47 an hour
- Weekend availability
- Hybrid work
- Communication skills
- Free parking
- Annual leave
Quick apply
8d
Customer Service Representative (Part Time)
Kohler —Cheltenham
- £13,900 a year
- Part-time
- CRM software
- Communication skills
- Free parking
Customer Relationship Manager
Ecotricity —Stroud
- £29,410 - £30,210 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Organisational skills
- Work from home
- Employee discount
Quick apply
Customer Experience and Digital Assistant
Tarren Production Ltd —Cheltenham
- £26,500 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
Quick apply
Customer Support Officer
Wales & West Utilities —Gloucester
- £35,940 - £41,073 a year
- Hybrid work
- Organisational skills
- Typing
- Communication skills
- Annual leave
- Employee assistance programme
5d
Customer Service Advisor
HR Star —Cheltenham
- £25,000 - £30,000 a year
- Full-time
- Salesforce
- Data analysis skills
- Analysis skills
- Free parking
Quick apply
Customer Service Representative- Mira Showers
Kohler —Cheltenham
- From £26,212 a year
- Full-time
- CRM software
- Communication skills
Customer Service Team Leader
HR Star —Cheltenham
- £25,000 - £35,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Free parking
Quick apply
11d
Customer Service Advisor
Procook Ltd —Stonehouse
- £13.47 an hour
- Part-time
- Hybrid work
- Bilingual
- English
- Data entry
- Free parking
- Store discount
Quick apply
1d
Customer Success Assistant
Lodestar Travel Technology Ltd —Cheltenham
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- No experience needed
- Data entry
- Flexible schedule
Quick apply
5d
TSB | Customer Service Consultant | Grade B | Financial Support | Barnwood, Gloucester (12 Month Fixed Term Contract)
Santander Bank —Gloucester
- £24,700 a year
- Communication skills
- Banking
5d
Customer Services Advisor (Bank)
Nuffield Health —Hereford
- £12.84 an hour
- Full-time
- Hybrid work
- Communication skills
Sales Administrator
HR Star —Cheltenham
- £25,000 - £30,000 a year
- Full-time
- Sales
- Salesforce
- Data analysis skills
- Free parking
Quick apply
12d
Customer Account Manager
Furndeco Limited —Gloucester
- £28,000 - £32,000 a year
- Full-time
- CRM software
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d
Customer Service Representative
LivaNova —Gloucester
- Full-time
Customer Service Specialist
IONOS EN —Gloucester
- £26,000 a year
- Weekend availability
- Sales
- No experience needed
- Communication skills
- Free parking
- Annual leave
Quick apply
Customer Experience Manager
Stewart Golf Ltd —Gloucester
- From £42,000 a year
- Full-time
- Management
- Team management
- In-person
- Free parking
- Life insurance
Quick apply
Client Services Support Advisor
Allpay —Hereford
- £26,247 a year
- Communication skills
Head of Customer Service
Ecotricity —Stroud
- Full-time
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Free parking
- Employee discount
Quick apply
8d

I want to receive the latest job alerts for customer support & client services occupations in down hatherley, gls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services occupations jobs near down hatherley, gls

Client Relations Assistant (Fixed Term Contract)

Holland Cooper -
Cheltenham

Quick apply

Job details

Temporary
£26,500 a year

Benefits

Store discount
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Live chat
CRM software
Salesforce
Internal department liaison
Complaint handling
Continuous improvement
Customer interaction
Communication skills

Full job description

Founded in 2008, Holland Cooper is a luxury British lifestyle brand renowned for its timeless design, exceptional craftsmanship, and distinctive blend of heritage and modern sophistication. With a strong focus on tailoring, premium fabrics, and elevated styling, the brand has built a loyal global following and a powerful visual identity. At Holland Cooper, creativity, attention to detail, and commercial awareness sit at the heart of everything we do.

We're looking for a Client Relations Assistant to join us on a fixed-term contract from 1 November to 1 February, supporting the team through our peak trading period. This is a full-time role, working 9:00am–5:30pm Monday to Friday, with flexibility expected around weekends and extended hours during November and December.

You'll be part of a close-knit team delivering a premium, personalised experience across every customer touchpoint. If you're organised, personable, and take real pride in getting things right, we'd love to hear from you.

Key Responsibilities:

Deliver a premium, personalised customer experience across phone, email, chat and in-person interactions, meeting SLA requirements and personal KPIs.
Assist in resolving customer queries and complaints professionally, escalating complex issues to management in line with HC's tone of voice.
Support the team in monitoring and maintaining group KPIs and team objectives.
Maintain accurate client records in CRM systems and keep order statuses up to date.
Assist in the implementation and ongoing management of customer experience initiatives and process improvements, including cross-departmental communications and shared worksheets.
Support the administrative duties of the Client Relations team within the order management process.
Manage and update internal systems, working alongside departments including exports, ecommerce, warehouse and finance.
Contribute to weekly team meetings, bringing ideas for continuous improvement to the customer journey.
Maintain up-to-date knowledge of collections, product details and brand heritage through ongoing training and seasonal updates.
Contribute to individual and team KPIs, identify recurring issues, and support continuous improvement initiatives to enhance service quality.

Key Competencies/Behaviours:

Warm, professional communicator with strong interpersonal skills, comfortable across phone, email and in-person interactions.
Highly organised with the ability to multitask and manage competing priorities calmly.
Customer-centric mindset with a genuine focus on quality and responsiveness.
Accurate and detail-oriented
Proactive and solutions-focused, able to use initiative without waiting to be asked
Adaptable and willing to learn new processes and tools quickly.
Flexible and reliable, including during extended peak trading hours.

Skills/Experience Required:

Experience in a customer service, client support or related role.
Familiarity with CRM systems and customer support tools.
Excellent verbal and written communication skills.

Benefits

Competitive salary
25 Days Holiday plus bank holidays
Have your Birthday Day off on us to celebrate you
Increased benefits with length of service (e.g. holiday, pension contributions)
Enhanced Maternity and Paternity pay
Generous staff discount and staff shop available
Fresh fruit and pastries delivered weekly
Cycle to Work Scheme
·Employee Assistance Programme, including mental health support

Pay: £26,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in down hatherley, gls

Client Relations Assistant (Fixed Term Contract)

Customer Service Advisor

Customer Service Representative (Part Time)

Customer Relationship Manager

Customer Experience and Digital Assistant

Customer Support Officer

Customer Service Advisor

Customer Service Representative- Mira Showers

Customer Service Team Leader

Customer Service Advisor

Customer Success Assistant

TSB | Customer Service Consultant | Grade B | Financial Support | Barnwood, Gloucester (12 Month Fixed Term Contract)

Customer Services Advisor (Bank)

Sales Administrator

Customer Account Manager

Customer Service Representative

Customer Service Specialist

Customer Experience Manager

Client Services Support Advisor

Head of Customer Service

I want to receive the latest job alerts for customer support & client services occupations in down hatherley, gls

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected