Customer relations manager Work, Jobs in Droitwich, Wor (with Salaries)

ER Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Production Team Leader
JVM Castings (Worcester) Ltd —Worcester
- From £36,000 a year
- Full-time
- Management
- Supervising experience
- In-person
- Free parking
- Life insurance
Quick apply
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Trainee Fire and Security Engineer
A&E Fire and Security Ltd —Droitwich
- From £20,280 a year
- Overtime
- Maintenance
- Programmable logic controllers
- Driving
Quick apply
Associate Customer Relationship Manager
nGeneration —Bromsgrove
- £28,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Customer Relations Manager
Black Country Housing Group —Tividale
- £39,822.59 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
6d
Expert Recruitment & Governance Officer
Premier Medical Group —Ludlow
- £25,125 a year
- Full-time
- Customer service
- IT
- In-person
- Free parking
- Annual leave
Quick apply
3h
Operations Manager
Cora Health —Wolverhampton
- £56,006 - £60,446 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Employee discount
5d
Shop Manager
Farmfoods —Redditch
- £39,889.20 - £48,343.08 a year
- Weekend availability
- Management
- Leadership
- Annual leave
- Employee discount
Quick apply
6d
Asset Experience Associate
NAA-Jones Lang LaSalle Resources —Worcester
- Full-time
- Sales
- Maintenance
- In-person
Quick apply
10d
Timetabling and Room Booking Coordinator
Birmingham City University —Birmingham
- £32,006 - £35,331 a year
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- University
10d
Temporary Works Coordinator/Appointed Person
McDermott Civil & Engineering Ltd —Birmingham
- Full-time
- Up to 50% travel
- Engineering
- Electrical experience
Quick apply
6d
Supporter Services Officer
Sense —Birmingham
- £30,206 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
Nursery Manager
Banana Moon Stirchley —Birmingham
- Up to £38,000 a year
- Full-time
- Childcare
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
Customer and Trading Manager - Nightshift
Sainsbury's —Worcester
- £31,700 a year
- Full-time
- Management
- Customer service
- Leadership
- Employee discount
5d
Customer and Trading Manager - Online
Sainsbury's —Worcester
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
5d
Assistant shop manager
Sense —Worcester
- £13 an hour
- Part-time
- Driving
10d
Customer Success Manager, Birmingham
Dalux —Birmingham
Independent Living Advisor
People Places Lives Ltd. —Dudley
- £13.45 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Service Centre Manager
Culligan UK limited —Wolverhampton
- Full-time
- CRM software
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply

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ER Manager

Helping Hands -
Alcester

Quick apply

Job details

Fixed term contract
Up to £65,000 a year

Benefits

Annual leave
Employee assistance programme

Qualifications

Change management
Analysis skills
Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about using your financial skills to support a purpose‑driven organisation and want a role where your work genuinely helps families receive exceptional care, there’s a place for you here.

As part of our growing People function, we’re looking for a highly capable Employee Relations (ER) Manager to lead a market‑leading ER service that protects our culture, strengthens capability and supports the business through effective, commercially minded ER expertise. You’ll bring strong technical knowledge, confidence in high‑risk case management and the ability to influence senior leaders, while shaping the future of ER within a fast‑paced, people‑first organisation.

We’re open to hiring someone on either a 6-month fixed-term contract or a permanent basis.

Salary : Up to £65,000 DOE

What You’ll do

Lead the ER strategy and deliver a high‑quality, business‑partnering service.
Manage complex and high‑risk ER cases, providing expert advice to senior leaders.
Build, lead and develop a high‑performing ER team.
Strengthen ER capability across line managers and leaders.
Maintain robust ER policies, processes and systems, using data to drive improvements.
Ensure ongoing compliance with employment legislation and manage organisational responses to change.
Develop strong internal and external relationships, including ACAS, legal advisers and unions.
Oversee ER KPIs, reporting and continuous improvement.
Manage ER budgets, legal spend and settlement agreements.

What You’ll Bring

Essential

Experienced, commercially minded ER leader from a fast‑paced, high‑volume, multi‑site environment.
Strong technical ER expertise including change, TUPE, tribunals, ACAS conciliation, settlement agreements and union engagement.
Proven ability to influence, challenge and coach senior leaders.
Skilled people leader with experience building high‑performing teams.
Strong analytical, problem‑solving and decision‑making capability.
Excellent communication and relationship‑building skills.
Highly organised, proactive and delivery‑focused.
Strong commercial acumen with a customer‑first approach.
Tech‑savvy, data‑driven and comfortable working with HR systems.
High levels of integrity, resilience and sound judgement.

Desirable

Change management experience.
Exposure to HR systems that support ER case tracking.
Experience working in regulated environments.
Multi‑sector experience.

Why Helping Hands

Be part of a growing national organisation with real purpose.
Genuine opportunities for career progression
25 days’ annual leave (rising to 26 after two years).
Blue Light Card discounts.
Employee assistance programme.
A workplace that celebrates diversity and champions inclusion — everyone is welcome.

At Helping Hands, we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.

Quick apply

Refine Your Search

customer relations manager jobs in droitwich, wor

ER Manager

Production Team Leader

Customer Relationship Manager

Trainee Fire and Security Engineer

Associate Customer Relationship Manager

Customer Relations Manager

Expert Recruitment & Governance Officer

Operations Manager

Shop Manager

Asset Experience Associate

Timetabling and Room Booking Coordinator

Temporary Works Coordinator/Appointed Person

Supporter Services Officer

Nursery Manager

Customer and Trading Manager - Nightshift

Customer and Trading Manager - Online

Assistant shop manager

Customer Success Manager, Birmingham

Independent Living Advisor

Service Centre Manager

I want to receive the latest job alerts for customer relations manager in droitwich, wor

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