Complaints manager Work, Jobs in Drumchapel, Glg (with Salaries)

Club Manager - Pure Padel Glasgow
Pure Padel —Glasgow
- £34,000 - £36,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Store discount
Quick apply
3d
Fraud Officer - Glasgow
Department for Work and Pensions —Glasgow
- £32,137 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
1d
Team Manager - Glasgow (Family Wellbeing Service)
Includem —Glasgow
- £38,354 a year
- Weekend availability
- Management
- English
- In-person
- Store discount
- Annual leave
Quick apply
1d
Assistant General Manager
FOX & HOUNDS, HOUSTON —Houston
- £35,000 - £37,000 a year
- Weekend availability
- Hospitality
- Culinary experience
- Cooking
- Employee discount
Quick apply
Event Manager (Freelance)
Halo Arts Ltd —Glasgow
- £225 - £300 a day
- Management
- First Aid Certification
- Organisational skills
Quick apply
8d
General Manager
Specsavers Audiology Glasgow —Glasgow
- Up to £40,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Store discount
- Annual leave
Quick apply
10d
Universal Credit Operational Leader - Central Scotland
Department for Work and Pensions —Glasgow
- £38,772 - £39,621 a year
- Overtime
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
6d
Court Officer
Scottish Courts and Tribunals Service —Paisley
- £27,507 a year
- Part-time
- Annual leave
- Employee discount
6d
Customer Service Team Manager
HarperCollins UK —Glasgow
- Hybrid work
- Customer service
- Organisational skills
Quick apply
13d
Service Desk Manager
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Leadership
- Annual leave
- Flexible schedule
8d
Customer Relations Agent (Temp)
Loganair Limited —Paisley
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Employee discount
Quick apply
1d
Assistant Head of Delivery (UKSV)
Cabinet Office —Glasgow
- £57,204 - £63,953 a year
- Part-time
- Hybrid work
- Presentation skills
- AI
- Annual leave
13d
Area Cleaning Manager
CAS Contract Cleaning Ltd —Glasgow
- £32,500 a year
- Full-time
- Customer service
- English
- Driving
- Free parking
Quick apply
1d
Team Manager
Includem —Glasgow
- £38,354 a year
- Weekend availability
- English
- In-person
- Leadership
- Store discount
- Annual leave
1d
General Manager
S K & B INNS —Glasgow
- £33,000 - £34,500 a year
- Weekend availability
- Hospitality
- Culinary experience
- Customer service
- Free parking
- Sick pay
Quick apply
Covering Manager / Relief Store Manager
David Cox Butchers —Glasgow
- £32,000 - £35,000 a year
- Weekend availability
- Hospitality
- Customer service
- Maintenance
- Store discount
- Employee discount
Quick apply
Train & Competence Consultant
Nationwide Building Society —Glasgow
- From £32,800 a year
- Temporary
His Majesty's Inspector
Home Office —Glasgow
- £47,200 - £50,200 a year
- Full-time
- Management
- Analysis skills
- Presentation skills
- Annual leave
Corporate Planning and Governance Manager
Glasgow Kelvin College —Glasgow
- £55,077 - £58,459 a year
- Temporary
- Hybrid work
- Management
- Administrative experience
- Analysis skills
- Annual leave
- Employee assistance programme
10d
Lead Credit & Collections Representative
Thermo Fisher Scientific —Paisley
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
22h

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Club Manager - Pure Padel Glasgow

Pure Padel
Glasgow

Quick apply

Job details

Permanent | Full-time
£34,000 - £36,000 a year
3 days ago

Benefits

Free parking
Store discount
Discounted or free food
Employee discount
On-site parking

Qualifications

Hospitality
Management
Customer service
Personal Licence
Organisational skills
Communication skills

Full job description

The role:

As a Club Manager, you will play a key role running in the day-to-day operations of the club. You will manage & coordinating excellent events, and ensuring the delivery of outstanding customer service. This is an exciting opportunity for an ambitious individual with a passion for sports and hospitality to take the next step in their career.

Key Responsibilities:

Customer Service Excellence:

- Provide excellent customer service, assisting customers with inquiries, bookings, and resolving any issues or concerns promptly and professionally.

Player Experience:

- Help develop strategies to attract and retain customers, fostering a strong sense of community and loyalty.

- Oversee player services, ensuring a positive and welcoming experience for all players and guests.

- Manage and resolve player concerns and complaints in a professional manner.

Operational Support:

- Managing day-to-day operations, including staff supervision, inventory management, and facility maintenance.

Event Coordination:

- Planning and execution of events, tournaments, and promotional activities to drive engagement and participation within the Padel community.

Food and Beverage Operations:

- Oversee the food & beverage and retail operations, ensuring quality products and services are offered to players and guests.

Retail sales:

- Utilise natural selling ability and interpersonal skills to maximise ancillary revenues within the clubs through effective retail sales strategies and techniques.

Staff Training and Development

- Training new staff members and ensuring all team members adhere to company policies and procedures, maintaining high standards of service.

Health and Safety Compliance:

- Ensure compliance with health and safety regulations, conducting regular inspections and implementing corrective measures as necessary to maintain a safe environment for staff and customers.

Site Maintenance:

- Oversee and coordinate site maintenance activities, including cleaning schedules, refuse, and court care to ensure the club's facilities are well-maintained and presentable at all times.

Qualifications and Skills:

- Previous experience in a customer service or hospitality role, preferably within the sports, leisure or events industry.

- Strong communication and interpersonal skills, with the ability to interact effectively with customers, staff, and stakeholders.

- Natural selling talent to upsell and maximise ancillary revenues

- Excellent organisational skills and attention to detail, with the ability to multitask and prioritise tasks effectively.

- Knowledge of health and safety regulations, with a commitment to maintaining a safe and welcoming environment for all customers.

- Previous experience in running and coordinating events to ensure smooth execution.

- A passion for sports and a desire to contribute to the growth and success of Pure Padel.

Benefits:

- Competitive salary and opportunities for career advancement within a growing company.

- Discounted food, drink and Padel court hire

- Comprehensive training and ongoing support to help you succeed in your role.

- Free on-site parking

- Dynamic and collaborative work environment with a focus on teamwork and professional development.

Job Types: Full-time, Permanent

Pay: £34,000.00-£36,000.00 per year

Benefits:

Discounted or free food
Employee discount
Free parking
On-site parking
Store discount

Application question(s):

This Job role requires your 40 hours to be completed any time from 6am-11pm Monday to Sunday. Are you capable of working within all those hours?

Work Location: In person

Quick apply

Refine Your Search

complaints manager jobs in drumchapel, glg

Club Manager - Pure Padel Glasgow

Fraud Officer - Glasgow

Team Manager - Glasgow (Family Wellbeing Service)

Assistant General Manager

Event Manager (Freelance)

General Manager

Universal Credit Operational Leader - Central Scotland

Court Officer

Customer Service Team Manager

Service Desk Manager

Customer Relations Agent (Temp)

Assistant Head of Delivery (UKSV)

Area Cleaning Manager

Team Manager

General Manager

Covering Manager / Relief Store Manager

Train & Competence Consultant

His Majesty's Inspector

Corporate Planning and Governance Manager

Lead Credit & Collections Representative

I want to receive the latest job alerts for complaints manager in drumchapel, glg

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