Administration Work, Jobs in Drumchapel (with Salaries)

Admin Support Assistant (Permanent)
West Dunbartonshire Council —Clydebank
- £25,767.59 - £27,373.50 a year
- Computer literacy
- Data entry
- Communication skills
- Annual leave
5d
Administrative Assistant
Ross Harper Group —Glasgow
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
- Annual leave
Quick apply
10d
Health Records Clerical Officer - Health Records
NHS Scotland —Glasgow
- £26,696 - £28,988 a year
- Full-time
- Computer literacy
- Front desk
- Typing
- Annual leave
- Employee assistance programme
8d
Administrative Officer
Scottish Courts and Tribunals Service —Dumbarton
- From £28,782 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
8d
Order Processing Administrator
Associated Production Tools Ltd —Glasgow
- £22,500 a year
- Full-time
- Computer literacy
- No experience needed
- Microsoft Office
- Free parking
- Annual leave
Quick apply
11d
Administrative Assistant, Value Based Health and Care Programme
NHS Scotland —Stirling
- £31,537 - £34,303 a year
- Full-time
- Administrative experience
- Travel
- Communication skills
10d
Part Time Administrator Glasgow Fort
Chisholm Hunter Ltd —Glasgow
- From £12.71 an hour
- 8 hour shift
- Microsoft Office
- Communication skills
- Employee discount
Quick apply
PA to Faculty
The Cancer Research UK Scotland Institute —Glasgow
- £30,000 - £35,000 a year
- Microsoft Office
- Administrative experience
- Communication skills
- Annual leave
- Employee assistance programme
Business Support Administrator
OCS Group —Bearsden
- Hybrid work
- Microsoft Office
- Analysis skills
- Continuous improvement
Quick apply
9d
Clerical Officer - Health Records
NHS Scotland —Paisley
- £26,696 - £28,988 a year
- Full-time
- Hospital
- Computer literacy
- Data entry
- Annual leave
- Employee assistance programme
8d
Receptionist/Administrator
Drummond Miller —Bishopbriggs
- £13.45 an hour
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Health & wellbeing programme
- Flexitime
Quick apply
Document Control Administrator
CalMac Ferries Limited —Gourock
- £35,667 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- Organisational skills
- Annual leave
4d
Legal Secretary / Administrator – Private Client
Drummond Miller —Glasgow
- From £24,500 a year
- Full-time
- Administrative experience
- Typing
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
2d
Warranty Administrator
Pentagon Motor Group —Glasgow
- Up to £32,000 a year
- Monday to Friday
- Computer literacy
- Computer skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Clerical/Admin Assistant (Part-Time, Term-Time) (Fixed Term)
West Dunbartonshire Council —Clydebank
- £25,767.59 - £27,373.50 a year
- Temporary
- Microsoft Office
- Organisational skills
- Front desk
- Annual leave
5d
Business Support Administrator - Beechwood 22.5 Hours
Holmes Care Group —Wishaw
- £14,976 a year
- Part-time
- Administrative experience
- Human resources
- Contracts
- Employee assistance programme
- Employee discount
Quick apply
Mental Health Act Administrator - Health Records
NHS Scotland —Glasgow
- £29,103 - £31,409 a year
- Full-time
- Hospital
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
Office Assistant
Crombie's Auctioneers —Glasgow
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Health Records Clerical Officer
NHS Scotland —Glasgow
- £26,696 - £28,988 a year
- Full-time
- Computer literacy
- Front desk
- Typing
- Annual leave
- Employee assistance programme
1d
Medical Records Administrator - Bank
Nuffield Health —Glasgow
- £13.10 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Communication skills

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Admin Support Assistant (Permanent)

West Dunbartonshire Council -
Clydebank

Apply Now

Job details

Permanent
£25,767.59 - £27,373.50 a year
5 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Appointment booking and call handling
Data entry
Customer support
Customer interaction
Communication skills

Full job description

Job Description

We’re looking for enthusiastic, customer‑focused individuals to join our busy Repairs Contact Centre.

As the first point of contact for residents reporting repair issues, you’ll play a key role in delivering a high quality, responsive service .

You’ll handle inbound calls, emails and online requests, diagnosing repair needs, scheduling appointments, and ensuring customers receive clear, accurate information.

This is a fast‑paced role where no two days are the same—and your ability to stay calm, organised and solution‑focused will make all the difference.

What You’ll Be Doing:

Answer incoming calls and queries from residents regarding repair requests.
Capture accurate information to diagnose problems and arrange the appropriate trade or appointment slot.
Prioritise emergency, urgent and routine repairs in line with service standards.
Provide updates to residents on outstanding repairs and follow up with contractors where needed.
Use internal systems to log repairs, update records and process work orders.
Deliver excellent customer service with empathy, patience and professionalism.
Work collaboratively with repairs teams, contractors and colleagues across the organisation.

About You
You’ll thrive in this role if you have:

Experience in a customer contact centre or frontline customer service environment.
Strong communication skills with an ability to stay calm under pressure.
Good problem‑solving skills and attention to detail.
Confidence using IT systems and learning new software.
A positive, team‑focused attitude and a genuine commitment to helping customers.
Experience in repairs, housing or maintenance is helpful but not essential —training will be provided.

The Individual

The successful candidate will benefit from the following:

WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance. In addition to this there are also additional benefits:

Access to the Local Government pension scheme (LGPS) with an employer’s contribution of at least 19.3% and all associated benefits
A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year
Access to employee wellbeing supports including occupational health & counselling if ever you need help and support

For information about West Dunbartonshire Council please click on the following link and see why we are an employer of choice: About Us
More information on the benefits of working within West Dunbartonshire Council, can be found using the following link: Benefits of Working with us

Apply Now

Refine Your Search

administration jobs in drumchapel

Admin Support Assistant (Permanent)

Administrative Assistant

Health Records Clerical Officer - Health Records

Administrative Officer

Order Processing Administrator

Administrative Assistant, Value Based Health and Care Programme

Part Time Administrator Glasgow Fort

PA to Faculty

Business Support Administrator

Clerical Officer - Health Records

Receptionist/Administrator

Document Control Administrator

Legal Secretary / Administrator – Private Client

Warranty Administrator

Clerical/Admin Assistant (Part-Time, Term-Time) (Fixed Term)

Business Support Administrator - Beechwood 22.5 Hours

Mental Health Act Administrator - Health Records

Office Assistant

Health Records Clerical Officer

Medical Records Administrator - Bank

I want to receive the latest job alerts for administration in drumchapel

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