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Job Title: National Account Coordinator

Working Hours: 37.5 hrs a week, Monday-Friday 9am to 5pm - half hour unpaid break

Salary: £25,250.16 per annum plus quarterly bonus

Overview: To assist our National Account sales team to help provide fast and accurate responses to our customers.

Responsible To: Director of Sales

Key Objectives and responsibilities:

Assist the Account Manager to respond quickly, effectively and accurately to internal and external customers
Progress and resolve any issues that may arise, with a hands on approach if needed
Liaise between internal departments to achieve company and customer objectives
Responsibility for all administration relating to specific National Accounts including responding to and prioritising a busy email inbox
Update and send customer reports to key customer contacts according to weekly/monthly schedules
Support the Account Manager with customer development plans including product launches, menu changes and new service requirements
Support the mobilisation of new business, opening orders for existing customer's new sites
Support the Account Manager in delivering results around any current business focus areas
Support the Account Manager with day to day duties as needed
Occasionally accompany the Account Manager to customer meetings
Undertake continuous training to further product, industry and role specific knowledge
Adhere to all ISO9000, Health & Safety, Personnel Policies and Procedures

Key Experience and Skills

The successful candidate will have a proactive nature, with great organisational skills and have the ability to push forward multiple projects at once, sometimes under pressure
Experience of communicating directly with the public and/or customers in a Customer Service orientated role is preferred
Strong Microsoft Outlook, Excel and Word knowledge along with being numerate and literate
Experience or demonstrable skills around presenting information professionally, and in a way that's easy to understand
A good team player with a positive and professional outlook
Experience of working in a hospitality or catering environment is desirable

Job Types: Full-time, Permanent

Pay: £25,250.16 per year

Benefits:

Work Location: In person