Client services Work, Jobs in Dudley, Wmd (with Salaries)

Customer Care Team Member
PowisVets —Stourbridge
- £13 an hour
- Part-time
- Microsoft Word
- CRM software
- Front desk
- Free parking
- Annual leave
Quick apply
13d
8hr Part Time Sales Assistant, Kurt Geiger, Merry Hill
Kurt Geiger —Brierley Hill
- 8 hour shift
- Customer service
- Communication skills
- Employee discount
Quick apply
Bookings Coordinator
WORD360 Language Services —Birmingham
- £27,000 - £29,000 a year
- Communication skills
- Negotiation
- Annual leave
- Flexible schedule
Property Viewing Agent (Saturdays and Mondays)
AP Morgan Limited —Bromsgrove
- From £10,400 a year
- Part-time
- Customer service
- Administrative experience
- Driving
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Immigration Support/Outreach Worker - Maternity cover
Roshni Birmingham —Birmingham
- £24,750 a year
- Part-time
- Mentoring
- In-person
Quick apply
13d
Front of House Administrator
Car Care Services Limited —Cradley
- £13 - £15 an hour
- Microsoft Word
- Google Suite
- Computer literacy
- Free parking
- Employee discount
Quick apply
4d
Mrs
Morrison's Warehouse —Birmingham
- Part-time
- Word processing
- Writing skills
- Databases
- Free parking
Quick apply
2d
Entry-Level Account Executive (HF1353751)
Flourish —Wolverhampton
- £35,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Wolverhampton
- £3,800 a month
- Full-time
- Sales
Quick apply
Trainee Estate Agent
John Miller Estate Agents —West Bromwich
- From £12.71 an hour
- Full-time
- Customer service
- Writing skills
- Microsoft Office
Quick apply
Receptionist – Saturdays
Vets Now —Wolverhampton
- £13.45 an hour
- Front desk
- Annual leave
Property & Lettings Administrator
Complete Property Services (Midlands) Ltd —Cradley Heath
- Part-time
- Microsoft Office
- Administrative experience
- Data entry
- Annual leave
Quick apply
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Writing skills
Quick apply
Sales Administrator
All Solutions Recruitment LTD —Dudley
- £27,000 a year
- CRM software
- Microsoft Outlook
- Administrative experience
Quick apply
Virtual Customer Service Representative-100%work from home
Gillian Lynne Theatre —Birmingham
- £31 - £33 an hour
- Full-time
- Spanish
- English
- Analysis skills
- Work from home
Quick apply
4h
NetWatch Police Liaison
NetWatch Global —Birmingham
- £24,297 a year
- Full-time
- Hybrid work
- Databases
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
6d
Trainee Accounts Assistant
Ann Richards Accountancy Services —Halesowen
- £15,600.00 - £24,784.50 a year
- Full-time
- In-person
Quick apply
4d
Curriculum Administrator
City of Wolverhampton Council —Wolverhampton
- £26,403 - £28,142 a year
- Full-time
- Hybrid work
- Data entry
- Employee assistance programme
7d
Freelance Outbound B2B Telemarketing
GCL B2B Limited —Birmingham
- £14 - £20 an hour
- Part-time
- Hybrid work
- CRM software
- Business development
- In-person
- Work from home
- Flexible schedule
Quick apply
Telephone Assistant
GT Stewart Limited —Birmingham
- £24,784.49 - £24,784.50 a year
- Monday to Friday
- Microsoft Office
- Administrative experience
- Supervising experience
Quick apply
13d

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Customer Care Team Member

PowisVets
Stourbridge

Quick apply

Job details

Permanent | Part-time | Full-time
£13 an hour
13 days ago

Benefits

Free parking
Annual leave
Company pension
Employee discount

Qualifications

Microsoft Word
CRM software
Customer service call handling
Customer relationship building
Inbound customer enquiry call handling
Client engagement
Patient appointment coordination
Practice management software
Microsoft Office Suite
Client relationship development
Appointment booking and call handling
Client services
Front desk
Veterinary appointment scheduling
Customer interaction
Multidisciplinary collaboration
Phone etiquette
Communication skills

Full job description

Job Summary:
We are looking for a Customer Care Team Member to join our team. The ideal candidate will thrive in a fast-paced environment, have strong customer service skills and have a passion for excellence. In this exciting and varied role, you will ensure the well-being of pets and clients by handling reception duties such as answering client calls, managing appointment bookings, and overseeing the diary.

This is a full time position working between 32 to 36 hours per week over four days.

Key Responsibilities:

Collaborate closely with our nursing and veterinary teams, providing a vital link between clients and the clinical staff
Handle client enquiries over the phone
Distribute pre-ordered medication
Perform administrative tasks using Microsoft tools, including Excel and Word
Update our Practice Management system regularly
Effectively question clients to assess the urgency of appointment requests, gradually taking on more responsibility and handling more complex cases
Maintain professionalism and composure in emotionally challenging situations, particularly when dealing with pets requiring critical medical care or end-of-life support

What we are looking for:

Exceptional telephone etiquette and experience with Customer Relationship Management (CRM) software
Polite and composed under pressure
Excellent attention to detail
Ability to build strong relationships with clients, their pets and the clinical team
Approachable and empathetic
Highly motivated with a positive, can-do attitude
Able to work effectively both as part of a team and independently when needed Excellent written and verbal communication skills
Proficient in IT skills including Microsoft programs such as Excel.

Benefits:

£13.00 per hour
4.8 weeks holiday a year and bank holidays, plus an additional day off for your birthday
An independent practice in a modern, purpose-built premises offering you the opportunity to advance your career with support and encouragement
Pension contributions
Generous discount on veterinary treatment for your pets

We are committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.

Pay: £13.00 per hour

Benefits:

Company pension
Employee discount
Free parking

Work Location: In person

Quick apply

Refine Your Search

client services jobs in dudley, wmd

Customer Care Team Member

8hr Part Time Sales Assistant, Kurt Geiger, Merry Hill

Bookings Coordinator

Property Viewing Agent (Saturdays and Mondays)

Immigration Support/Outreach Worker - Maternity cover

Front of House Administrator

Mrs

Entry-Level Account Executive (HF1353751)

JUNIOR SALES ADVISOR

Trainee Estate Agent

Receptionist – Saturdays

Property & Lettings Administrator

Customer Relationship Manager

Sales Administrator

Virtual Customer Service Representative-100%work from home

NetWatch Police Liaison

Trainee Accounts Assistant

Curriculum Administrator

Freelance Outbound B2B Telemarketing

Telephone Assistant

I want to receive the latest job alerts for client services in dudley, wmd

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