Liaison Work, Jobs in Dudley, Wmd (with Salaries)

Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Contracts Coordinator
MBP Door Solutions —West Bromwich
- Up to £28,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
17h
Estates Liaison Officer (Housing)
Midland Heart —Birmingham
- £37,773 a year
- Travel
6d
Band 4 Security Liaison Worker - Ardenleigh hospital
Birmingham and Solihull Mental Health NHS Foundation Trust —Erdington
- £28,392 - £31,157 a year
- Full-time
20h
CSC Co-ordinator
M Group —Birmingham
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Knowledge and Information Liaison Officer (KILO)
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Work from home
4d
Library and Centre Onsite Supervisor
Staffordshire County Council —Wombourne
- £27,254 - £30,024 a year
- Weekend availability
- Supervising experience
- Team management
- Organisational skills
9h
Operations Officer, UKPPS
National Crime Agency —Birmingham
- £4,218 a month
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
7h
Freelance Property PA
Aldryn Group —Birmingham
- £13.50 - £15.00 an hour
- Hybrid work
- Microsoft Office
- Administrative experience
- QuickBooks
- Work from home
- Referral programme
Quick apply
2h
Customer Liaison Officer
BDHT / Bromsgrove District Housing Trust —Bromsgrove
- £37,960.52 a year
- Full-time
- Microsoft Office
- IT
- Negotiation
- Free parking
- Annual leave
Exams Officer
ELMFIELD SCHOOL —Stourbridge
- £12.71 - £16.00 an hour
- IT
- School
Facilities Assistant
Wyre Forest District Council —Kidderminster
- £26,769 - £28,350 a year
- Weekend availability
5h
Quality & Market Management Liaison Officer
Telford and Wrekin Council —Telford
- £34,434 - £36,363 a year
- Hybrid work
- Communication skills
- Free parking
- Employee discount
5h
Islamic Community Liaison Officer
ArRahma Foundation —Birmingham
- From £32,000 a year
- Full-time
- Public speaking
- Driving
- In-person
- Free parking
Quick apply
DIRECTOR OF PEOPLE & CULTURE
Birmingham Hippodrome —Birmingham
- £75,000 - £80,000 a year
- Full-time
- Hybrid work
- Human resources
- Leadership
Quick apply
3d
Head Door Supervisor
Secure Guarda Ltd —Dudley
- From £13.50 an hour
- Part-time
- Hospitality
- In-person
- Leadership
Quick apply
6d
Crematorium Manager
Horizon Cremation Ltd —Cannock Chase
- Full-time
- Management
- Heavy lifting
- Sales
- Health & wellbeing programme
- Life insurance
Quick apply
Finance Liaison Officer
West Midlands Fire Service —Birmingham
- £44,075 - £46,142 a year
- Full-time
- Microsoft Excel
- Oracle
- Analysis skills
- Free parking
- Employee assistance programme
6d
Transport Coordinator
First Fence —West Bromwich
- £28,500 - £30,000 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Band 3 Receptionist/Administrator - Orsborn House CMHT
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Full-time
- Administrative experience
- Organisational skills
8h

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liaison jobs near dudley, wmd

Customer Relationship Manager

nGeneration -
Tipton

Quick apply

Job details

Full-time
£32,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Project management
Organisational skills
IT
Communication skills

Full job description

Company Overview:

Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.

Position Overview:

As a Customer Relations Manager (CRM), you will play a pivotal role in ensuring the satisfaction of our clients by managing their accounts and overseeing the delivery of our solutions and services. Reporting to the Director of Account Development, you will act as the main point of contact for customers, ensuring that their needs are met and their expectations are exceeded.

Key Objectives:

Serve as the liaison between the customer and the nGeneration Managing Director.
Ensure that all solutions, managed services, and deployment services are delivered in accordance with contractual obligations and to the satisfaction of the customer.

Main Responsibilities:

Manage customer accounts on a day-to-day basis, ensuring compliance with contractual obligations.
Measure, monitor, and make recommendations for improvement of the customer service delivery experience.
Attend customer head office on a weekly basis as required.
Act as an escalation point for support issues from the customer.
Prepare monthly invoicing for maintenance, hardware, and IMACS services for the customer.
Arrange and chair weekly internal management departmental meetings.
Attend and chair weekly and monthly Service Review meetings and provide monthly reporting to the Managing Director.

Key Tasks:

Develop and maintain customer relationships on a day-to-day basis with all key stakeholders.
Act as the first point of contact for customer requests, queries, and escalations.
Develop an in-depth knowledge of the customer, their brands, aims, and objectives.
Understand nGeneration’s contractual obligations to ensure compliance at all times.
Thoroughly investigate customer complaints and provide recommendations for improvement.
Identify opportunities for revenue growth for nGeneration.

Requirements

Skills and Attributes:

Previous experience in a field-based IT implementation or field service role preferred.
Previous experience in EPOS, a good understanding of technology in hospitality.
Understanding of IT implementation or field service roles within the hospitality or retail industry.
Strong verbal and written communication skills.
Confident and outgoing personality with the ability to work under pressure.
Excellent project management, planning, and organisational skills.
Positive attitude with a can-do approach to problem-solving.
High attention to detail and ability to work both independently and as part of a team.
Competent in Microsoft Excel, Word, and Outlook.

Benefits

Remuneration and Conditions:

Salary: £32,000 per annum
Full-time, Permanent position
Working hours: Due to the nature of the business and the role that you conduct your hours of work are those required, worked over five days a week, to carry out your duties to the satisfaction of the company and as necessitated by the needs of the business. Office opening hours are: 9:00 am – 5:30 pm.
Expenses reimbursed in line with company policy
28 Days Holiday including Bank Holidays
Contributory Workplace Pension scheme
Employee recognition awards and benefits

Quick apply

Refine Your Search

liaison jobs in dudley, wmd

Customer Relationship Manager

Contracts Coordinator

Estates Liaison Officer (Housing)

Band 4 Security Liaison Worker - Ardenleigh hospital

CSC Co-ordinator

Knowledge and Information Liaison Officer (KILO)

Library and Centre Onsite Supervisor

Operations Officer, UKPPS

Freelance Property PA

Customer Liaison Officer

Exams Officer

Facilities Assistant

Quality & Market Management Liaison Officer

Islamic Community Liaison Officer

DIRECTOR OF PEOPLE & CULTURE

Head Door Supervisor

Crematorium Manager

Finance Liaison Officer

Transport Coordinator

Band 3 Receptionist/Administrator - Orsborn House CMHT

I want to receive the latest job alerts for liaison in dudley, wmd

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