Technical support advisor Work, Jobs in Dudley, Wmd (with Salaries)

Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
11d
Customer Service Advisor
Cromwell —Dudley
- Full-time
- Customer service
- Microsoft Office
- Power tools
- Annual leave
- Employee assistance programme
3d
Technical Trainer (Solar, Battery Storage & more)
SolaX Power UK Ltd —Atherstone
- From £40,000 a year
- Full-time
- IT
- Communication skills
- Teaching
- Free parking
- Flexitime
Quick apply
7d
Specialist Customer Service Advisor
Cromwell —Dudley
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance programme
3d
Motability Customer Service Specialist - Part Time
RAC —Walsall
- £13,256.53 a year
- Customer service
- Microsoft Office
- Communication skills
- Employee discount
System Support Advisor
Kuehne+Nagel —Telford
- Oracle
- Customer service
- English
- Annual leave
Plant Hire Technical Support Advisor
SunbeltRentals —Solihull
- Monday to Friday
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
Quick apply
13d
Account Manager ( Technology Leader/Visionary)
Target Integration —University of Warwick
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- ERP systems
- Leadership
- Communication skills
- Work from home
Quick apply
11d
Cloud Engineer
Converge Technology Solutions —Stafford
- £50,000 - £55,000 a year
- Full-time
- Azure
- Scripting
- Computer networking
6d
People Manager
nGeneration —Tipton
- £37,500 - £40,000 a year
- Full-time
- Microsoft Excel
- Human resources
- IT
Quick apply
Customer Success Techical Advisor
team.blue UK —Worcester
- Weekend availability
- Hybrid work
- Communication skills
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Dudley
- £3,800 a month
- Full-time
- Sales
Quick apply
Field Service Technician - Birmingham (6 Month Fixed-Term Contract)
Focal Systems —Birmingham
- £17 an hour
- Weekend availability
- Travel
- Power tools
- Communication skills
- Annual leave
Quick apply
Lead Investigator - Birmingham
Independent Office for Police Conduct —Birmingham
- £37,596 a year
- Hybrid work
- Analysis skills
- Driving
- Communication skills
- Annual leave
- Employee assistance programme
3d
Solution Consultant (m/f/d) - UK
PTV Logistics —Birmingham
- £65,000 - £75,000 a year
- Remote
- Communication skills
Incident & Resilience Lead
Halfords —Redditch
- Full-time
- Hybrid work
- IT
- Annual leave
- Employee discount
AWS IaaS Sys Admin
Accenture —Birmingham
- Full-time
- Azure
- DevOps
- Windows
Specification Manager
Conex Universal Limited —Kingswinford
- Full-time
- Sales
- Plumbing
- HVAC
- Free parking
- Health & wellbeing programme
Quick apply
1d
Loss Prevention Advisor
TK Maxx —Telford
- Full-time
- Employee assistance programme
- Employee discount
8d
Service Advisor
Swansway Garages —Stafford
- £25,000 - £30,000 a year
- Overtime
- Customer service
- Employee assistance programme
- Employee discount

I want to receive the latest job alerts for technical support advisor in dudley, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support advisor jobs near dudley, wmd

Technical Support Advisor

SolaX Power UK Ltd
Atherstone

Quick apply

Job details

Permanent | Full-time
From £30,000 a year
11 days ago

Benefits

Free parking
Casual dress
Company events
Employee discount
On-site parking

Qualifications

Software troubleshooting
English
Technical support
Zendesk
IT support
Communication skills

Full job description

Are you patient, customer-focused communicator looking to step into the booming renewable energy sector?

We are seeking a dedicated Technical Support Advisor to join our UK after-sales team.

Based entirely in our office, you will act as the friendly and essential first point of contact for installers out in the field.

We will provide comprehensive product training, empowering you to confidently provide efficient remote support and guide users through basic troubleshooting for our solar inverters and energy storage systems.

Key Responsibilities:

Dedicated Helpline Support: Act as the primary voice of our company, answering incoming phone calls from UK installers and on-site customers to provide immediate technical assistance.

Guided Troubleshooting: Calmly and clearly guide installers through basic operations, system settings, and standard troubleshooting procedures for our inverters and battery systems.

Ticket Management: Use Zendesk to accurately log, track, and close incoming support cases, ensuring every customer query is handled professionally.

Seamless Escalation: Identify complex technical issues, document the details clearly, and promptly escalate them to our Senior Engineers or R&D team for further investigation.

Requirement:

Experience: Previous experience in a call center, technical support helpline, or a similar customer-facing role. (While not strictly required, a background as an electrician apprentice or practical PV/battery installation experience is a strong bonus!)

Empathy & Resilience: High patience and a strongly customer-oriented mindset. You must be adept at managing the emotional stress of installers who are facing urgent issues on-site.

Communication Skills: Excellent verbal and written English. You must be able to explain technical steps clearly and confidently over the phone.

Professional Skills: Familiarity with standard office tools. Experience with ticketing systems (e.g., Zendesk) is highly preferred.

Mindset: A genuine and strong willingness to learn technical concepts in the renewable energy sector.

Education: No specific degree required - your communication skills, empathy, and eagerness to learn are what matter most to us.

Must have the right to work in the UK without sponsorship.

Pay: From £30,000.00 per year

Benefits:

Casual dress
Company events
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support advisor jobs in dudley, wmd

Technical Support Advisor

Customer Service Advisor

Technical Trainer (Solar, Battery Storage & more)

Specialist Customer Service Advisor

Motability Customer Service Specialist - Part Time

System Support Advisor

Plant Hire Technical Support Advisor

Account Manager ( Technology Leader/Visionary)

Cloud Engineer

People Manager

Customer Success Techical Advisor

JUNIOR SALES ADVISOR

Field Service Technician - Birmingham (6 Month Fixed-Term Contract)

Lead Investigator - Birmingham

Solution Consultant (m/f/d) - UK

Incident & Resilience Lead

AWS IaaS Sys Admin

Specification Manager

Loss Prevention Advisor

Service Advisor

I want to receive the latest job alerts for technical support advisor in dudley, wmd

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected