Guest experience manager Work, Jobs in Dulwich, Gtl (with Salaries)

Head Host / Reservations & Guest Experience Lead
Nancy's Cocktail Bar —London
- £15 an hour
- Full-time
- Hospitality
- Bar
- Sales
Quick apply
Training Coordinator
Pho —London
- £40,000 a year
- Full-time
- Travel
- Restaurant
Quick apply
12d
Customer Experience Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
Quick apply
12d
Experience & Engagement Manager
Virgin Active —London
- £36,582 a year
- Weekend availability
- Annual leave
- Employee discount
Guest Experience Host/Hostess
The View from The Shard —London
- £13.10 an hour
- Temporary
- Serving
- Hospitality
- Sales
- Employee discount
Quick apply
Holiday Camp Manager
Stroudley Walk Community Organisation —London
- £18 - £20 an hour
- Temporary
- Hospitality
- Management
- English
Quick apply
5d
Reception Manager
YOTELPAD London Stratford Mission Control —London
- £35,000 a year
- Full-time
- Hotel
- Hotel experience
Quick apply
11d
Event Manager (Temporary Maternity cover)
LaingBuisson —London
- £45,000 - £50,000 a year
- Temporary
- Hybrid work
- Administrative experience
- Project management
- Bachelor's degree
- Health & wellbeing programme
- Employee assistance programme
Quick apply
6d
Venue Operations Manager
Eden Group Operations Ltd —Greenwich
- From £35,000 a year
- Weekend availability
- Microsoft Office
- Master's degree
- Bachelor's degree
- Free parking
- Employee discount
Quick apply
5d
Floor Manager
Nancy's Cocktail Bar —London
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- Bar
- Leadership
Quick apply
Front of House Manager
Amplify Guest Services —London Bridge Station
- £43,260 a year
- Full-time
- Management
- Administrative experience
- Supervising experience
Quick apply
2d
Operations Manager
Your Apartment —London
- £44,000 - £55,000 a year
- Full-time
- Hospitality
- Maintenance
- Microsoft Office
Quick apply
Relief Hostel Manager/Service Manager (12 months Fixed Term)
LHA London Ltd —London
- £37,500 - £40,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Management
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Guest Service Manager
Holiday Inn Express Limehouse —London
- Full-time
- Maintenance
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Assistant Manager
Roxy Leisure —London
- £35,000 a year
- Weekend availability
- Bar
- Employee assistance programme
- Employee discount
Quick apply
Assistant Manager
London Bridge Rooftop —London
- £16.50 an hour
- Full-time
- Hospitality
- Bar
- Customer service
Quick apply
Family Activities Manager
Virgin Active —London
- Up to £33,800 a year
- Full-time
- Management
- Organisational skills
- Annual leave
- Employee discount
Stock Manager
Albert's Schloss London —London
- Up to £37,000 a year
- Full-time
- Hospitality
- Bar
- Microsoft Excel
- Employee discount
Quick apply
12d
Front of House & Office Coordinator
Saturn Fintech Ltd —London
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Customer service
- Travel
- Annual leave
- Gym membership
Quick apply
Assistant General Manager
The Palomar —London
- £55,000 a year
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply

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Head Host / Reservations & Guest Experience Lead

Nancy's Cocktail Bar
London

Quick apply

Job details

Full-time
£15 an hour

Qualifications

Hospitality
Sales
Host/hostess experience
Leadership
Communication skills

Full job description

Head Host

Nancy’s Cocktail Bar

London Bridge, London

Full-time

£15.00 per hour + service charge + private hire bonus

Join the opening team at Nancy’s

Nancy's will be London Bridge's newest premium cocktail destination. Landmark views, a late license, serious drinks and a space designed to bring a little 70s spirit back to London nightlife.

Opening mid-May, we're looking for quality hospitality professionals who can help us elevate the guest experience and deliver the tailored service we want to achieve

The Role

We are looking for someone with a confident and vibrant personality, with a passion for curating our guest experience. From organising bookings to communicating guest preferences to colleagues, yours will be the role that keeps guests’ experience tailored to their needs.

As well as being involved with service, you will be responsible for giving confidence, guidance, and training to a small team of hosts. They will look to you for direction in maximising the space, communicating with guests, and, where appropriate, helping to sell our private booking spaces.

For a proactive and collaborative candidate, this role will include a bonus structure based on private hire bookings, paid as a percentage of minimum spends. Working together with the floor and general managers, you will help us build a structure that uses our private room or rooms effectively, while delivering an extra personalised service to our guests.

Requirements

Main Responsibilities

Lead the host team and help shape the guest arrival experience from day one
Organise bookings and communicate guest preferences clearly across the wider team
Welcome and seat guests warmly and professionally
Support and train a small team of hosts, building confidence and consistency
Help maximise the use of venue space and manage bookings effectively
Work with the floor and general managers on private hire opportunities and guest experience
Where appropriate, help drive sales of private booking spaces
Ensure communication between hosts, floor, and bar teams is smooth, accurate, and guest-focused

What we’re looking for

A confident and vibrant personality
A passion for hospitality and a tailored guest experience
Experience in hosting, reservations, or guest-facing coordination within hospitality
Strong communication and team leadership skills
The ability to train, guide, and motivate a small team
A proactive and collaborative approach
Commercial awareness and confidence around private hire opportunities
Availability to join in May for pre-opening training and launch

Benefits

Why join Nancy’s?

Nancy’s offers the chance to be part of an exciting new opening with a distinctive identity and a strong point of view. From the cocktail list to the music and overall guest experience, every part of the venue is designed to be polished, energetic, and memorable. Joining the opening team means the opportunity to make your mark from the beginning and grow with the business as it builds momentum in London Bridge.

What we offer

£15.00 per hour
Service charge
Private hire bonus
Full-time role
The chance to be part of an exciting new opening in London Bridge

If you are passionate about hospitality, love cocktails, and want to be part of the opening team at Nancy’s, we would love to hear from you.

Quick apply

Refine Your Search

guest experience manager jobs in dulwich, gtl

Head Host / Reservations & Guest Experience Lead

Training Coordinator

Customer Experience Manager

Experience & Engagement Manager

Guest Experience Host/Hostess

Holiday Camp Manager

Reception Manager

Event Manager (Temporary Maternity cover)

Venue Operations Manager

Floor Manager

Front of House Manager

Operations Manager

Relief Hostel Manager/Service Manager (12 months Fixed Term)

Guest Service Manager

Assistant Manager

Assistant Manager

Family Activities Manager

Stock Manager

Front of House & Office Coordinator

Assistant General Manager

I want to receive the latest job alerts for guest experience manager in dulwich, gtl

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