Customer care specialist Work, Jobs in Dummer, Ham (with Salaries)

Overseas Patients Co-ordinator
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £32,073 - £39,043 a year
- Part-time
- Administrative experience
- Communication skills
Health and Wellness Sales Advisor
Boots —Basingstoke
- £13.56 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
5d
Customer Journey Improvement Specialist
Montu UK —Winnersh
- £55,000 - £62,500 a year
- Full-time
- Hybrid work
- Travel
Scheduling Administrator
M Group —Southampton
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Community Public Health Assistant 5-19
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Basingstoke
- £25,760 - £27,476 a year
- Part-time
- IT
- Communication skills
- School
12d
Administrator
Mears Group —Basingstoke
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
Care Home Administrator
Barchester Healthcare —Winchester
- £34,900 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
11d
Bank Receptionist
Spire Healthcare —Portsmouth
- 8 hour shift
- Microsoft Outlook
- Customer service
- Front desk
- Annual leave
9d
Client Services Executive
Northgate Vehicle Hire —Reading
- £28,500 a year
- Annual leave
- Employee discount
Quick apply
8d
Outpatients Booking Coordinator - Band 4
Royal Surrey NHS Foundation Trust —Guildford
- £29,812 - £32,715 a year
- Full-time
- Customer service
- Front desk
- Communication skills
11d
Human Resources Officer
Palace International Ltd. (trading as Spectro | Jet-Care) —Odiham
- £40,000 - £45,000 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
3d
Service Delivery Engineer
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £32,073 - £39,043 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
4d
Medical Records Administrator - Bank
Spire Healthcare —Southampton
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
People Operations Specialist
Pegasystems —Reading
- Microsoft Excel
- Customer service
- Microsoft Office
4d
Sales - Sales Advisor - UK
New Look —Newbury
- Part-time
- Microsoft Word
Sterile Services Supervisor
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £28,392 - £31,157 a year
- Full-time
9d
VodafoneThree - Delivery Governance Specialist
Vodafone —Newbury
- Full-time
- Hybrid work
- Project management
- Communication skills
- Employee discount
4d
Theatre Administrator
Spire Healthcare —Farnham
- Part-time
- Phone etiquette
- Free parking
- Annual leave
4d
Customer Experience KPI Specialist
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Microsoft Office
- SQL
- Analysis skills
Quick apply
3d
HHCS Outpatient Pharmacy - Pharmacy Dispensing Assistant
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £25,760 - £27,476 a year
- Weekend availability
- Word processing
- Organisational skills
9d

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Overseas Patients Co-ordinator

Hampshire Hospitals NHS Foundation Trust -
Basingstoke

Apply Now

Job details

Part-time
£32,073 - £39,043 a year

Qualifications

Administrative experience
Communication skills

Full job description

Hampshire Hospitals are seeking a highly organised and detail-oriented Overseas Visitor Officer to support the implementation of Department of Health and Trust policies relating to overseas patient visitors. The successful candidate will assess patient eligibility for NHS treatment, manage overseas visitor billing and debt recovery processes, and provide expert guidance on charging regulations across the Trust.

The role involves interviewing patients and liaising with families and stakeholders where necessary, maintaining accurate patient records, submitting statutory returns, and ensuring compliance with national guidance, confidentiality standards, and Trust policies. You will work closely with finance, contracting, business intelligence, and clinical teams to ensure efficient administration and effective communication across all areas of the service.

This is an excellent opportunity for someone with strong administrative, communication, and problem-solving skills who can work independently, manage sensitive information professionally, and deliver a high standard of customer service in a fast-paced healthcare environment.

Register all potential overseas visitors to the Trust following Trust policies and procedures, identify, assess and categorise any overseas visitors into chargeable, non-chargeable or reciprocal agreement patients against Department of Health guidance

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Your Next Career Move Made Easier – Accommodation May Be Offered

We understand relocating can be a big step. Hampshire Hospitals may be able to provide accommodation options for successful candidates, depending on availability. If this something you would like to explore please contact Southern Housing on 02080 360017

Interview potential overseas visitors and where required due to communication barriers such as language/medical status liaise with their family/associates
Monitor and bill reciprocal, non-reciprocal and any other type of overseas visitors
Provide advice on the guidance for chargeable/non chargeable healthcare related to overseas patient visitors and the process required to identify a patient’s eligibility for free healthcare within the Trust
Complete and submit the debtor returns to the Home Office to identify any outstanding debt on a patient-by-patient basis
Compile and submit monthly overseas patient visitors to the European Manage the collating of current/historical data for any overseas related Freedom of information (FOI) requests and submit returns to the FOI team ensuring this is carried out in line with Trust policy and associated timeframes
Investigate and amend any patient records on Patient Centre
Review any outstanding debt together with financial accounts team and the Trust debt recovery service Review working procedures relating to overseas patient visitors, updating processes, documents, data systems to ensure maximum proficiency.

Apply Now

Refine Your Search

customer care specialist jobs in dummer, ham

Overseas Patients Co-ordinator

Health and Wellness Sales Advisor

Customer Journey Improvement Specialist

Scheduling Administrator

Community Public Health Assistant 5-19

Administrator

Care Home Administrator

Bank Receptionist

Client Services Executive

Outpatients Booking Coordinator - Band 4

Human Resources Officer

Service Delivery Engineer

Medical Records Administrator - Bank

People Operations Specialist

Sales - Sales Advisor - UK

Sterile Services Supervisor

VodafoneThree - Delivery Governance Specialist

Theatre Administrator

Customer Experience KPI Specialist

HHCS Outpatient Pharmacy - Pharmacy Dispensing Assistant

I want to receive the latest job alerts for customer care specialist in dummer, ham

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