Customer service assistant Work, Jobs in Dundonald, Dow (with Salaries)

GP Medical Receptionist
Woodstock Medical Centre —Belfast
- From £13.20 an hour
- Part-time
- Microsoft Word
- Administrative experience
- Front desk
- Free parking
Quick apply
9d
Weekly Auction Administrator & Operations Assistant
Ross's Auctioneers & Valuers —Belfast
- From £27,500 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
Quick apply
8d
Shop Sales Assistant
Starplan Furniture Ltd —Belfast
- £25,000 - £30,000 a year
- Part-time
- Hospitality
- Sales
- IT
Quick apply
Medical Receptionist
Loughview Medical Centre —Newtownards
- £13 an hour
- Part-time
- Customer service
- Administrative experience
- Analysis skills
- Free parking
Quick apply
4d
Warehouse Assistant / Admin
The Flat Pack Man NI LTD —Bangor
- £15.20 an hour
- Overtime
- Customer service
- Microsoft Office
- Driving
- Free parking
- Store discount
Quick apply
5d
Administrator/Receptionist
SC Developments —Newtownards
- From £27,000 a year
- Full-time
- Microsoft Office
- Accounting
- Organisational skills
- Free parking
Quick apply
2d
Post Office Assistant
77 Retail LTD - Marlborough Park —Belfast
- Up to £13 an hour
- Part-time
- Bilingual
- Merchandising
- English
- Store discount
- Employee discount
Quick apply
12d
Retail Sales Assistant
Eurochange —Belfast
- £12.81 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
- Employee assistance programme
- Employee discount
Receptionist
PDSA —Belfast
- £13.47 - £13.87 an hour
9d
Customer Service Assistant
Joseph Walls Limited —Clough
- From £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Free parking
- Employee discount
Quick apply
2d
Receptionist
Aloft and Residence Inn by Marriott Belfast —Belfast
- Full-time
- Customer service
- Hotel
- Accounting
- Employee discount
Quick apply
13d
Customer Assistant - Belfast, Crumlin Road
Lidl —Belfast
- £13.30 - £22.20 an hour
- Overtime
- Serving
- Customer service
- Employee assistance programme
- Flexible schedule
10d
Food Service Assistant
Sodexo —Belfast
- £13.45 an hour
- Part-time
- Hospitality
- Customer service
- Food service
- Free parking
- Employee assistance programme
Quick apply
Corporate Receptionist
Mitie —Belfast
- £15 an hour
- Part-time
- Communication skills
11d
Office Administrator - Belfast
TK Elevator UK Ltd —Belfast
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Referral programme
Veterinary Receptionist/Customer Care Admin
IVC —Belfast
- Up to £27,500 a year
- Part-time
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
2d
Customer Assistant
Carrolls Irish Gifts —Belfast
- Full-time
- Customer service
- No experience needed
- Annual leave
- Employee discount
Quick apply
Part-Time Customer Support Assistant
Nicofresh —Belfast
- £13.20 an hour
- Part-time
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
Temp Sales Assistant
Smiggle —Belfast
- Weekend availability
- Sales
- Communication skills
- Store discount
- Annual leave
Catering Assistant
Compass Group —Belfast
- £13.84 an hour
- Full-time

I want to receive the latest job alerts for customer service assistant in dundonald, dow

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service assistant jobs near dundonald, dow

GP Medical Receptionist

Woodstock Medical Centre
Belfast

Quick apply

Job details

Permanent | Part-time | Full-time
From £13.20 an hour
9 days ago

Benefits

Free parking
Free flu jabs
Company pension

Qualifications

Microsoft Word
GCSE
Administrative experience
Front desk
Computer skills
Communication skills
Hospital experience
Office experience

Full job description

Overview

Woodstock Medical Centre is a small to medium sized GP Practice with over 5,500 patients. There are 4 GP partners, and 1 salaried GP. There are 6 admin staff, 2 Nurses and 1 HCAs all of which work part time.

MEDICAL RECEPTIONIST- JOB DESCRIPTION

ROLE

The post-holder will be expected to provide an effective and efficient reception service to the Practice. To work within a team in a pressurised environment.

To ensure that confidentiality is maintained. It is essential that applicants have the ability to deliver the service in a pleasant and efficient manner.

KEY DUTIES OF THE JOB

To deliver an excellent standard of reception support to GP’s and Staff working within the Practice.
To maintain confidentiality at all times.
To be a good timekeeper.
To communicate with others both colleagues, managers and GPs, effectively.
To deal with any patient and visitor enquiries at reception in a polite, friendly and prompt manner.
To answer busy telephone lines promptly and efficiently.
To manage the Practice appointments system appropriately when on duty.
To deal with requests for acute prescriptions, house calls, phone calls, ambulance transport, interpreter requests accurately.
To email bookings for services as required, flu vaccines, interpreter, ambulance, district nursing services.
To contact District Nursing for all appropriate referrals.
To receive & relay messages accurately for GP’s & other Healthcare professionals
To inform patients of test results and GP’s comments on these as appropriate and code on computer as given, to include warfarin results, ensuring protocols are followed.
To maintain the patient record filing system, to include manual record filing in patient charts, and accurately updating the computerised system.
To action repeat prescription requests (to include issuing repeat dispensing prescriptions and the answering machine), and print as allowed, alerting GP’s to any queries or problems with repeat prescribing on a daily basis. Contacting chemists as required for delivery of medicines.
Scanning of all health correspondence onto our Apollo system and posting accurately to GP and patient, checking electronic documents and occasionally read coding data (accurate data input)
To provide new patient information packs to patients, and add data accurately to the computer system.
To ensure smooth running of the surgeries, providing any charts required, completing any referral forms for the treatment room, and any other duties the GP’s may require.
General office duties to include collecting, date stamping, sorting and distributing incoming post, outgoing post, faxing, photocopying, emailing, letter typing as required.
To monitor the Practice reception email when on duty.
To assist with the monitoring, receipt and replenishing of stationery.
To abide by the Practice Prescription security protocol.
To assist the Practice manager as required to include the administration and booking of specialised clinics.
To liaise with other health professionals as required, eg. Health visitor, Practice Nurse, pharmacist, physio, MDT staff and BSO.
To provide cover, under the direction of the Practice Manager for other administrative staff within the Practice.
To ensure that all complaints are treated in a professional manner, recorded appropriately and brought immediately to the attention of the Practice Manager.
To be able to work alone as the only receptionist on duty on occasions.
To be capable of quick thinking, accuracy and be able to prioritise tasks.
To be able to manage several tasks at a time.
To continue to develop a quality culture within the Practice, to honour and meet existing standards of service and contribute to the development of additional standards.
To keep the Practice waiting area neat and tidy.
To comply with existing procedures and protocols.
To comply with Health and Safety at work legislation.
To report promptly to the Practice Manager any faults within the GP Practice area and the building eg. Door not locking, label printer not working
To undertake training as required to include regular CPR training.
To participate in the induction and support of new employees.
Any other duties as required by the changing needs of the service.

Relationships To develop effective and positive relationships with other members of the Practice and contribute positively as a member of the Practice team.

Development To develop one’s self within the job by participating in any training/development as required.

Responsibility On occasions you may be the sole receptionist on duty. This post involves a great deal of quick thinking, accuracy and responsibility.

ALL STAFF MUST COMPLY WITH THE NO SMOKING POLICY

ALL STAFF MUST COMPLY WITH PRACTICE DRESS CODE

PERSONNEL SPECIFICATION

ESSENTIAL CRITERIA

Candidates must hold 5 GCSE’s (A-C) including English language & Maths or equivalent qualifications
To be IT literate with a minimum of 12 months computer experience in an office environment to include the knowledge of Microsoft Word.
To demonstrate an ability to work as part of a team and on own initiative.
To demonstrate an understanding, acceptance and adherence to the need for discretion and confidentiality.
To have effective communication skills.
To be friendly, approachable, co-operative and of a neat and tidy appearance.
To be polite and courteous towards patients, colleagues and all visitors to the Practice and on the telephone.
Experience of working in a pressurised environment and able to demonstrate the ability to prioritise your own work and multitask efficiently.
The ability to work in a changing environment.

DESIRABLE CRITERIA

6 months reception experience in a Hospital / Health centre / GP environment.
Experience of operating a medical computer system or equivalent.
Experience of working with the General Public (face to face)

Woodstock Medical Centre may close the scheme earlier if recruitment cap has been met. We anticipate Interviews will be scheduled for Thursday 25th June afternoon

Job Types: Full-time, Part-time, Permanent

Pay: From £13.20 per hour

Benefits:

Company pension
Free flu jabs
Free parking

Application question(s):

We may apply a minimum of 6 months experience in a Hospital / Health centre / GP environment. Do you have?
We require a minimum of 5 GCSE's (graded A-C) including Maths & English or equivalent. Do you have?

Education:

GCSE or equivalent (required)

Experience:

Office Admin: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer service assistant jobs in dundonald, dow

GP Medical Receptionist

Weekly Auction Administrator & Operations Assistant

Shop Sales Assistant

Medical Receptionist

Warehouse Assistant / Admin

Administrator/Receptionist

Post Office Assistant

Retail Sales Assistant

Receptionist