Support staff Work, Jobs in Dundrod, Ant (with Salaries)

Helpline Practitioner
NSPCC —Belfast
- £34,582 a year
- Weekend availability
- Hybrid work
- IT
- Annual leave
- Employee assistance programme
Intelligence Officer
ICRIR —Belfast
- £46,000 a year
- Hybrid work
- Flexible schedule
Health Promotion and Training Lead
nicssa —Belfast
- £27,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
3d
Helpline Advisor - Call Handling
NSPCC —Belfast
- £24,479 a year
- Weekend availability
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Care Assistant - Bank Staff
Unique Homecare NI —Belfast
- £15 an hour
- Part-time
- No experience needed
- In-person
- Care plans
Quick apply
1d
Operations Support
Randox Laboratories —Crumlin
- £28,000 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
FATHERS WORKER
Colin Sure Start —Belfast
- £16.90 an hour
- Part-time
- In-person
- Care plans
- Free parking
- Sick pay
Quick apply
5d
Senior Support Workers
Autism Initiatives —Lisburn
- £14.17 an hour
- Full-time
- Annual leave
- Employee assistance programme
In Store Team Member
Domino's —Belfast
- £12.71 - £13.00 an hour
- Weekend availability
- Customer service
- No experience needed
- Communication skills
- Paid training
- Annual leave
1d
Porter Ulster Ulster University
BidvestNoonan —Belfast
- £13.45 an hour
- Full-time
- University
- Annual leave
Quick apply
Support Workers
Autism Initiatives —Lisburn
- £13.11 an hour
- Part-time
- Annual leave
- Employee assistance programme
Mental Health Support Worker
Macklin Care Homes —Belfast
- £13.69 an hour
- Part-time
- Care plans
- Free parking
- Annual leave
Quick apply
Delivery Manager
NEXT —Antrim
- From £13,818 a year
- Part-time
- Employee discount
5d
Centre Executive
Custom House Managed Office Space —Belfast
- £26,400 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
5d
Bookshop Manager, Bangor NI - part time
Faith Mission —Bangor
- £13.11 an hour
- Part-time
- Serving
- Hospitality
- Management
- Store discount
- Employee discount
Quick apply
Care Assistant - Parkmanor Oaks
Macklin Care Homes —Belfast
- £13.12 - £17.12 an hour
- Full-time
- Nursing home
- English
- Organisational skills
- Free parking
- Annual leave
Quick apply
Mental Health Support Worker
Conway Group —Belfast
- £12.71 - £13.50 an hour
- Full-time
- Communication skills
- Free parking
- Paid training
Quick apply
8d
Youth Worker
Dreamscheme NI —Antrim
- £24,785 - £25,350 a year
- Part-time
- Working with children
- Mentoring
- In-person
- Free parking
- Work from home
Quick apply
9d
Relief Care Assistant
Macklin Care Homes —Belfast
- £13.12 - £17.12 an hour
- Part-time
- Nursing home
- English
- Organisational skills
- Free parking
- Annual leave
Quick apply
Threat Senior Officer
National Crime Agency —Belfast
- £3,375 - £45,326 a year
- Part-time
- Hybrid work
- Data analysis skills
- Presentation skills
- In-person
- Annual leave
8d

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Helpline Practitioner

NSPCC -
Belfast

Apply Now

Job details

Permanent
£34,582 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Safeguarding Certification
Youth work
IT

Full job description

Annually:
£34,582 plus 3.5% rota allowance and £200 home working allowance per annum
Region:
Northern Ireland
Location:
Belfast - Lanyon Building
Department:
NSPCC Helpline
Vacancy Type:
Permanent
Working hours per week:
35
Closing Date:
5 July 2026

Are you a safeguarding professional who wants to make a difference to babies, children, young people and families?

We are looking for Helpline Practitioners to offer empathy, support, advice and action in relation to a wide range of child protection worries and concerns.

If this sounds like the job for you and you want to join us in the fight for every childhood, please apply now. Our application process requires you submit an application, including a personal statement explaining your interest and suitability for the role (CVs are not accepted).

Please note that this vacancy involves a hybrid arrangement of home and office working and therefore candidates will need to be within a commutable distance of our Belfast Helpline office.

What does the Helpline do?

At the NSPCC, our vision is to end cruelty to all children in the UK. An ambitious but worthwhile mission — and one you will help us achieve as a Helpline Practitioner.

At our UK-wide Helpline, our priority is to empower the public to protect children and young people. With sensitivity and common sense, you will provide emotional support, practical guidance and help to anyone who thinks a child may be at risk of abuse.

You will be offering advice and assistance to the public via telephone, email and through social media. You will take ownership of each contact you take and will be responsible for assessing the risk. If needed, you will also be required to liaise with our external child protection partners (Children's Services, Police) to ensure prompt and effective action is taken to minimise the risk to any child.

What skills and experience are we looking for?

To be successful in this role, you will need to have the following:

An appropriate level 4 qualification from a safeguarding field; for example, social care, health, education, law enforcement, youth justice, youth work or counselling AND post-qualification experience of working in a role where you have had a level of responsibility for safeguarding children or families.
Driven by making a difference
Up-to-date knowledge of child protection legislation and practical experience of child protection and welfare issues
An understanding of the needs of children
Ability to collect, assess and summarise essential information in written format
Good IT skills

This is a fast-paced national Helpline with demanding targets, where self-discipline and the ability to work quickly are as essential to enable us to effectively deliver a child focused service.

What shifts will you work?

The Helpline operates a hybrid-working model, with a requirement that one in three weeks is worked from home; these will be a mix of day and evening shifts. IT equipment will be provided, but you will need to have an ergonomic workspace at home that will allow you to work confidentially and keep organisational information secure.

The post holder will be required to participate in a rota working pattern and support a team that covers the period 7.30am to 10pm on weekdays and 8am-7pm on weekends. This also involves bank holiday working/weekend working. We are looking to recruit 3 full-time (35hrs) and one part-time (17.5hr) positions.

(Please see the attached rota information document for full details)

What do we offer in return?

Generous annual leave entitlement starting at 29 days per year
Employee discounts on everyday goods and services offering up to 35% off your favourite brands
Employee Assistance Programme (EAP)
Pension
Life Assurance Scheme
Family friendly policies including paid parental and carers leave
Bicycle and Season Ticket Loans
Staff volunteering opportunities

If you would like any further information about the role, please contact our Helpline resources team at [email protected]. The Helpline also offers an optional telephone call to all shortlisted candidates to provide additional information and answer any questions you may have. These calls can be arranged at a time that suits the candidates.

The NSPCC is committed to equality and diversity and wants to attract a range of talented people. The NSPCC fully supports the rights and opportunities of all staff to seek, obtain and hold employment and to enjoy equal employment opportunities without discrimination.

The Helpline operates a cohort induction model where we aim for new starters to commence their employment at the same time as other new starters to the Helpline. This will allow you to have a more supportive group learning environment within the induction period.

The following dates will apply to this current vacancy, so that the next cohort can take place.

Closing Date: 05/07/2026
Shortlisting: 06/07/2026 to 08/07/2026
Optional telephone information call to shortlisted candidates: 09/07/2026
First stage Interviews: 15/07/2026 to 24/07/2026
Second Stage Interviews: 27/07/2026 to 07/08/2026
Cohort start Date: 26/10/2026

If successful candidates are unable to commence their employment on this start date, they will be placed in the next available induction cohort.

If you are unable to attend any of the proposed interview dates above, you are encouraged to contact the Helpline Recruitment Team to discuss any additional slots which potentially may be available: [email protected].

Our rolling recruitment process ensures that we remain agile and responsive to all applications submitted, allowing us to progress candidates through the recruitment process prior to the vacancy closing date.

If you are interested in applying for this role, we encourage you to apply early. To help us manage the process we may close the vacancy before the advertised closing date should we receive a strong response to the role.

In keeping with our values and our policies, if any individuals who are regrettably at risk of redundancy apply for a role and meet the minimum essential criteria they will be given priority consideration. We hope that you understand our position on this and that this will not discourage from applying. We cannot predict who, internally, will apply for a role, or whether they will meet the minimum essential criteria. Where no at-risk candidates meet the minimum essential criteria, all applications will be considered as normal.

Apply Now

Refine Your Search

support staff jobs in dundrod, ant

Helpline Practitioner

Intelligence Officer

Health Promotion and Training Lead

Helpline Advisor - Call Handling

Care Assistant - Bank Staff

Operations Support

FATHERS WORKER

Senior Support Workers

In Store Team Member

Porter Ulster Ulster University

Support Workers

Mental Health Support Worker

Delivery Manager

Centre Executive

Bookshop Manager, Bangor NI - part time

Care Assistant - Parkmanor Oaks

Mental Health Support Worker

Youth Worker

Relief Care Assistant

Threat Senior Officer

I want to receive the latest job alerts for support staff in dundrod, ant

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