Business support adviser Work, Jobs in Durham, Dur (with Salaries)

Business Support Adviser
UMi Commercial Ltd (Trading as UMi) —Durham
- £27,000 a year
- Temporary
- Hybrid work
- Customer service
- Accounting
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Enquiry Coordinator
Reeves Independent —Newcastle upon Tyne
- £26,500 a year
- Full-time
- Data entry
- In-person
- Phone etiquette
- Sick pay
Quick apply
People Business Partner
Gateshead College —Gateshead
- £35,785 - £37,962 a year
- Full-time
- Human resources
- Recruiting
- Communication skills
- Free parking
- Employee assistance programme
8d
Reed Graduate Scheme - Employment Adviser (Autumn Intake)
Reed In Partnership —Newcastle upon Tyne
- £29,500 - £31,500 a year
- Full-time
- Bachelor's degree
Employment Adviser
Reed In Partnership —Gateshead
- £29,000 - £30,000 a year
- Full-time
- Customer service
- English
- Travel
- Annual leave
- Flexible schedule
Technical Administrator
Reeves Independent —Newcastle upon Tyne
- £26,500 a year
- Full-time
- Organisational skills
- Financial services
- In-person
- Sick pay
Quick apply
12d
Financial Services Administrator
North Wealth Management —South Tyneside
- £25,000 - £35,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Organisational skills
Quick apply
Progression Coach
Reed In Partnership —Durham
- £29,000 - £30,000 a year
- Full-time
- Spanish
- Experience working with individuals with disabilities
- Customer service
- Annual leave
- Flexible schedule
Business Support Assistant Apprentice
Durham University —Durham
- £24,479 a year
- Full-time
- Hybrid work
- Computer literacy
- University
- Data entry
- Annual leave
- Employee assistance programme
4d
Family Liaison Worker
Cafcass —Newcastle upon Tyne
- £29,883 - £31,678 a year
- Full-time
- Travel
Quick apply
4d
Financial Services Client administrator
MN Consultancy Ltd —Darlington
- £25,420 - £27,000 a year
- Full-time
- CRM software
- Financial services
- In-person
Quick apply
2d
Technical Sales Executive
Turtle Enviro Limited —Chester-le-Street
- £27,000 - £36,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Life insurance
Quick apply
Client Administrator
Evelyn Partners —Newcastle upon Tyne
- Full-time
- Organisational skills
- Financial services
- Communication skills
Quick apply
5d
Senior Operational Resilience Specialist
Newcastle Building Society —Newcastle upon Tyne
- £41,668 - £57,542 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
- Employee assistance programme
3d
Policy Adviser - Regulatory Authorities
HM Treasury —Darlington
- £44,600 - £47,906 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Flexitime
12d
G7 Policy Advisors
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £56,375 - £69,105 a year
- Part-time
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Sick pay
5d
Careers Adviser
Progress Careers —Gateshead
- £24,500 - £28,000 a year
- Communication skills
- School
- Employee discount
- Referral programme
Acquisitions Analyst
TSG —Gateshead
- £26,000 - £35,000 a year
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Account Handler - Commercial
Benefact Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme
Trust Manager
Womble Bond Dickinson —Newcastle upon Tyne
- Full-time
- Hybrid work
- Presentation skills
- Accounting

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business support adviser jobs near durham, dur

Business Support Adviser

UMi Commercial Ltd (Trading as UMi)
Durham

Quick apply

Job details

Temporary | Part-time | Full-time | Fixed term contract
£27,000 a year

Benefits

Free parking
Health & wellbeing programme
Additional leave
Cycle to work scheme
Annual leave
Company pension
Work from home
Company events
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Live chat
Client engagement
Customer service
GCSE
Microsoft Office Suite
Accounting
Relationship management
Payroll
Customer interaction
Account management
Communication skills

Full job description

BUSINESS SUPPORT ADVISER

Salary: Circa £27,000 p.a. (depending upon experience) + a range of great benefits
Place of work: Navigators Point, Belmont Business Park, Durham, DH1 1TW (hybrid working available)
Working Hours: We are open to applications on either full-time basis (37 hours per week, Monday to Friday) or part time basis (18 hours per week)
Contract Type: Fixed term until 31 March 2027

Help businesses overcome challenges, seize opportunities and achieve their ambitions.

Every business has its own goals, opportunities and challenges. As a Business Support Adviser, you’ll play a vital role in helping business owners access the guidance, expertise and support they need to achieve and succeed.

Through telephone, webchat and email interactions, you’ll work directly with businesses to understand their needs, identify potential solutions and connect them with relevant support. Whether helping a start-up take its first steps or supporting an established business to overcome barriers, your work will make a meaningful difference to businesses, communities and the wider economy.

If you’re passionate about delivering exceptional customer service, building relationships and helping businesses thrive, we’d love to hear from you.

What You Will Be Doing

As a Business Support Adviser, you'll manage a diary of pre-arranged and urgent customer appointments, supporting businesses through a range of virtual channels. You'll use your communication and diagnostic skills to understand each customer's unique circumstances and identify the most appropriate next steps.

Key responsibilities include:

Delivering exceptional customer service through telephone, webchat and email appointments.
Using available information to understand customer needs and research relevant support options.
Effectively questioning and listening to understand the customers’ requirements and diagnose business challenges and opportunities.
Creating bespoke action plans to support customers on the next stage of their business journey.
Developing an exceptional understanding of current government support, local and national business support programmes, funding opportunities and partner organisations.
Continuously developing your knowledge through training and self-development.
Confidently engaging with internal and external stakeholders, including attending events, presentations and webinars to promote the service.

What You’ll Bring
We're looking for someone with strong customer service experience and a passion for supporting businesses.

You'll ideally have:

Business Acumen – An understanding of business challenges, opportunities and growth.
Diagnostic Skills – The ability to quickly identify customer needs and determine appropriate solutions.
Communication Skills – Excellent verbal and written communication skills across telephone, video, webchat and email.
Problem-Solving Skills – A proactive and solution-focused approach.
Empathy and Relationship Building – A customer-focused mindset with the ability to build rapport and trust.
Technical Confidence – Comfortable using virtual communication tools and systems.
Knowledge of Business Support – Previous experience of government-funded support programmes or business advice services would be beneficial but is not essential.

We welcome applications from people with experience in customer service, account management, relationship management, business development, advisory services or business support roles.

Why Join UMi?

UMi helps businesses to do more and go further by finding and packaging the best information, expertise and finance.

Since 2007, we’ve supported with more than 720,000 businesses across the UK, helping to distribute £340m in grants and loans, unlocking £685m in private investment, creating or protecting 46,200 jobs, and enabling contract wins worth £220m.

Our work includes:

Business Support - We work out what a business requires and provide them what they need via a mix of one-to-one support, events and programmes.
Finance & Funding - We design and manage grant and loan funds for businesses to make it easier for them to survive and thrive.

As an employee-owned business and certified B Corp, we're committed to creating positive impact for businesses, communities, our people and the wider economy. Everyone at UMi plays a part in our success and in shaping our future.

What You’ll Gain

We believe our people are out greatest asset. That’s why we offer a range of benefits designed to support your wellbeing, development and work life balance.

In addition to your salary, pension and healthcare cash plan, you’ll receive:

25 days annual leave, plus bank holidays per year
Additional annual leave after 3, 4 and 5 years’ service, increasing to a maximum of 28 days
6 wellbeing days per year to support your health and wellbeing
Flexible working arrangements to support a good work life balance
Learning and development opportunities

If you’re ready to play a key role in supporting businesses to grow, innovate and succeed, we’d love to hear from you.

Apply now to join an award-winning, employee-owned business that is committed to balancing people, profit and planet.

Closing Date:

There is no fixed closing date for this vacancy. Applications will be reviewed on a rolling basis, and we reserve the right to close the vacancy at any time should we receive a sufficient number of suitable applications.

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You must reside in the UK and be able to provide evidence of your right to work in the UK. UMi complies with all relevant UK employment legislation.

UMi is an equal opportunities employer committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from all suitably qualified individuals regardless of age, race, gender, disability, religion or belief, gender reassignment, pregnancy or maternity, race, sexual orientation or marriage and civil partnerships and comply with all relevant UK legislation.

Pay: £27,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Sick pay
Work from home

Ability to commute/relocate:

Durham DH1 1TW: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have a good understanding of local and national business support?
Do you have experience supporting businesses and/or running a business?
Are you confident using Microsoft Office and other digital systems to manage customer interactions and records?
Do you have customer service experience via telephone, email and webchat?

Education:

GCSE or equivalent (preferred)

Work authorisation:

United Kingdom (required)

Location:

Durham DH1 1TW (preferred)

Work Location: Hybrid remote in Durham DH1 1TW

Quick apply

Refine Your Search

business support adviser jobs in durham, dur

Business Support Adviser

Enquiry Coordinator

People Business Partner

Reed Graduate Scheme - Employment Adviser (Autumn Intake)

Employment Adviser

Technical Administrator

Financial Services Administrator

Progression Coach

Business Support Assistant Apprentice

Family Liaison Worker

Financial Services Client administrator

Technical Sales Executive

Client Administrator

Senior Operational Resilience Specialist

Policy Adviser - Regulatory Authorities

G7 Policy Advisors

Careers Adviser

Acquisitions Analyst

Account Handler - Commercial

Trust Manager

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